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Experience Level
Senior Level Manager
Qualifications
Proven experience in client engagement and relationship management. Strong leadership skills with a focus on team development and motivation. Excellent communication and interpersonal skills. Ability to analyze client needs and deliver tailored solutions. Experience in the marketing industry is preferred. Strong problem-solving abilities and strategic thinking.
About the job
About Right Side Up
At Right Side Up, we pride ourselves on being a collective of top-tier marketing professionals who deliver exceptional results without the typical agency distractions. Our clients include some of the most prestigious early-stage startups, rapidly expanding tech companies, and established Fortune 500 firms. We are dedicated to one primary goal: Growth. With over 250 clients, including renowned names like Stitch Fix, Sephora, Yelp, and DoorDash, we are committed to driving success for our partners.
About Right Side Up
Right Side Up is a premier collective of marketing talent, recognized for delivering impactful growth strategies without the excesses often found in traditional agencies. Our diverse clientele trusts us to enhance their marketing efforts and achieve remarkable growth.
At BetterUp, we believe in the power of human transformation, and we approach the employer-employee relationship with fresh perspectives.Our unique candidate experience sets us apart from the start, and when you receive an offer and accept, you gain much more than just a paycheck. You’ll receive a personal BetterUp Coach, a tailored development plan, support…
At Colibri Teams, we are driven by ambitious sales goals and are eager to broaden our clientele across the United States. To achieve this, we are enhancing our sales and partnership capabilities.As the head of our Client Partner Sales teams, you will serve as a brand advocate and ambassador. Your core responsibilities will include prospecting, expanding client partnerships, and closing new business opportunities. This pivotal role involves collaborating with the Colibri leadership team to devise a go-to-market strategy, cultivate a robust sales pipeline, integrate supportive roles into the team, and ultimately meet our revenue targets.Full-Time, Fully Remote, Located Anywhere in the United States. Start ASAPGenerous base salary of $15,000 to $20,000 per monthCommission plan (up to $250,000 a year) + equityOpportunity for career advancement into a leadership position within Colibri's global networkAutonomy to establish and enhance the sales function and capabilitiesFlexible benefits package tailored to individual needs
The future of artificial intelligence is driven by high-quality data, whether in training or evaluation, classical machine learning or agentic workflows.At HumanSignal, we are at the forefront of developing the platform that facilitates the creation, curation, and assessment of this essential data. Our tools are utilized by leading AI teams to fine-tune foundational models and validate agent behaviors in production, ensuring that models are informed by real-world signals rather than noise.Our flagship open-source product, Label Studio, has emerged as the de facto standard for data labeling and evaluation across various modalities, including text, images, time series, and agents in environments. With a user base exceeding 250,000 and hundreds of millions of labeled samples, it stands as the most widely adopted open-source solution for AI development teams.Label Studio Enterprise enhances this foundation with robust security, collaboration, and scalability features necessary for mission-critical AI pipelines, supporting everything from model training datasets to evaluation test sets and continuous feedback loops. We are poised for growth as AI technologies become increasingly pervasive. If you are passionate about empowering leading AI teams to build smarter, more accurate systems, we invite you to connect with us.Director of Operations, Delivery, and StrategyHumanSignal is revolutionizing the AI landscape with the world's first dedicated data creation labs—specialized facilities where expert annotators, domain specialists, and AI trainers work collaboratively to generate the highest-quality training data in the industry.We are seeking a Director of Operations, Delivery, and Strategy to oversee a comprehensive approach to customer relationships, revenue growth, delivery excellence, and operational execution across all our service offerings.In this multifaceted role, you will lead customer engagements from initial discussions to long-term partnerships, construct and scale our data creation labs, manage delivery operations for all customer offerings—whether that involves onsite lab work, distributed annotation programs, or tailored data solutions—and influence the strategic direction of our services.
The Senior Client Success Manager at Bazaarvoice, Inc. focuses on building strong relationships with clients and supporting their success with the company’s solutions. This position is based in Austin and centers on client satisfaction and ongoing engagement. Role overview This role leads key partnerships, working closely with clients to understand their goals and challenges. The Senior Client Success Manager collaborates with teams across Bazaarvoice to ensure clients receive the service and results they expect. What you will do Guide strategic partnerships with assigned clients Identify client needs and coordinate solutions Work with internal teams to deliver consistent, high-quality service Support client engagement and retention efforts Impact Your work in this position directly supports client growth and satisfaction, helping to maintain long-term relationships and positive outcomes for both clients and Bazaarvoice.
Bazaarvoice is hiring a Lead Client Success Manager in Austin, Texas. This position plays a central role in helping clients reach their goals and get the most value from Bazaarvoice’s products and services. Role overview The Lead Client Success Manager guides a team dedicated to client satisfaction, retention, and growth. Close collaboration with other departments is key to developing strategies that strengthen client relationships and support their ongoing success. What you will do Lead and mentor a team focused on supporting clients Work with cross-functional teams to build and implement strategies for client success Use data-driven insights to offer actionable recommendations that help clients achieve their objectives Requirements Experience in client success or account management roles Ability to lead teams and collaborate across departments Strong analytical skills to interpret data and guide client outcomes
Role OverviewThe Client Success Manager for Scaled Programs plays a pivotal role in ensuring that clients in the Wealth Management and Investment sectors receive unparalleled service and strategic guidance. This position is dedicated to enhancing client engagement, minimizing churn rates, and maximizing net retained revenue through effective management of success initiatives, operational assessments, and renewal strategies for a substantial client base. The ideal candidate will collaborate across departments to refine strategies aimed at elevating the overall client experience.Key ResponsibilitiesDrive client adoption, retention, and growth by leveraging automated engagements, analytical insights, and scalable resources.Collaborate with Account Managers to deliver support across key account segments, facilitating client success reviews and managing tailored success programs.Proactively track client engagement levels, satisfaction ratings, and product utilization to identify at-risk accounts. Formulate and implement targeted plans to mitigate risks, achieve client objectives, and bolster overall client health.Enhance the efficiency of client business reviews, creating a streamlined system that offers valuable insights to the client base.Oversee the development and ongoing refinement of self-service client resources, communication strategies, and interaction frequencies within high-volume segments.Design, iterate, and optimize the customer lifecycle and touchpoint strategies, including onboarding processes, regular check-ins, and renewal reminders.Create and maintain comprehensive onboarding playbooks, lifecycle programs, and client health scoring models, defining the criteria and thresholds that trigger necessary interventions.Produce and update scaled content, including in-app guides, email nurture campaigns, help center articles, and training materials, treating content development as a key product.Regularly report on program performance metrics, analyzing engagement statistics, cohort health, churn trends, and successful strategies.Evaluate and suggest tools necessary for the scaled segment, contributing expertise to tool selection and technology stack decisions.Assist in enhancing automation, health scoring, and documentation practices.Provide structured feedback to streamline processes at scale.
Join Dialpad as a Client Account Executive, focusing on our Mid-Market clients. In this dynamic role, you will be responsible for building robust client relationships, understanding their unique needs, and delivering tailored solutions that drive business success. You will collaborate with cross-functional teams, leverage our cutting-edge technology, and utilize your sales expertise to exceed client expectations and achieve your targets.Your passion for client success and exceptional communication skills will be key as you engage with stakeholders and guide them through their journey with Dialpad. This is an exciting opportunity to be part of a fast-paced team that is shaping the future of business communications.
Dun & Bradstreet is seeking a Client Success Manager in Austin, Texas. In this role, the focus is on supporting clients after the initial sale, strengthening relationships, and helping clients realize the full value of Dun & Bradstreet’s products and services. Key Responsibilities Act as the primary point of contact for clients throughout their retention period. Guide clients in adopting and using Dun & Bradstreet solutions to meet their business needs. Use knowledge of industry standards and business processes to help clients reach their objectives. Drive client renewals by consistently delivering value. Address escalations and resolve client concerns promptly. Work with internal teams to enhance the overall client experience. Location This position is based in Austin, Texas.
Job SummaryAt MicroVentures, we are pioneering a unique fusion of crowdfunding and venture capital, enabling both accredited and non-accredited investors to access investment opportunities in promising startups. Our platform provides angel investors with the chance to invest alongside seasoned venture capitalists, often on equal terms. We are on the lookout for dedicated and service-oriented individuals to help us transform the way investors engage with and invest in private companies!Your Role at MicroVentures:As a Client Support Specialist, you will be pivotal in delivering an outstanding client experience across various communication channels, including chat, email, and phone. On a typical day, your responsibilities will include:1) Cultivating strong relationships by educating clients about the investment process and addressing their inquiries throughout their investment journey.2) Resolving current client issues to meet their immediate needs while identifying opportunities to enhance future client interactions.3) Collaborating with your team to tackle existing client challenges and improve the systems and processes utilized by MicroVentures.
Realtor.com® has been a key player in online real estate for more than 25 years, connecting buyers, sellers, and renters with insights and expert advice. The platform offers tools and resources that help people make informed decisions as they search for homes that fit their lives. The company’s mission centers on empowering people as they move toward homeownership, focusing on removing barriers, building connections, and providing trusted guidance. Role overview The Staff Art Director, based in Austin, Texas, will define the creative direction for Realtor.com®’s upcoming national platform. This position focuses on building a unified creative vision that spans TV, digital, social media, and motion graphics. The aim is to create campaigns that feel cohesive and resonate with audiences across every channel. What you will do Lead the creation and execution of major national campaigns Present new creative concepts directly to the Chief Marketing Officer Design and implement systems to maintain strong ideas from initial concept through final execution Mentor and inspire a talented creative team, supporting their growth and encouraging their best work Shape campaigns that bring together TV, digital, social, and motion graphics under a single creative vision Requirements Experience guiding creative direction for large, multi-channel campaigns Strong conceptual thinker with the ability to imagine and build a complete creative world Comfortable presenting ideas to senior leadership Skilled at mentoring and developing creative teams Background in TV, digital, social, and motion graphics is a plus Location This role is based in Austin, Texas, United States.
About the Role Dialpad is hiring a Manager of Client Sales for the Commercial division in Austin, US. This leader will guide a sales team focused on growing revenue and building solid client relationships. The role centers on setting clear goals, supporting team development, and ensuring clients receive strong service throughout their engagement with Dialpad.
Bazaarvoice is hiring an Associate Client Success Manager in Austin. This role centers on supporting clients as they use Bazaarvoice’s solutions to reach their business goals. Role overview As an Associate Client Success Manager, the main focus is to build strong relationships with customers. The position involves listening to client needs, answering questions, and guiding them through the features of Bazaarvoice’s platforms. What you will do Work directly with clients to understand their objectives Provide responsive, helpful service throughout the client journey Help clients get the most value from Bazaarvoice’s offerings Requirements Strong communication and relationship-building skills Ability to understand client needs and explain solutions clearly
Join our dynamic team at leverdemo-8 in Austin, Texas, where we are committed to providing top-tier cybersecurity solutions.Who We Are Seeking:We are looking for an accomplished cyber security professional with a proven track record in securing new business and enhancing existing relationships. As a Client Solutions Architect, you will leverage your technical expertise and sales acumen to meet our clients' unique information security needs. In collaboration with client executives, you will foster strong partnerships that position Optiv as the go-to provider of security solutions.
At BetterUp, we believe in the power of human transformation, and we’re reimagining the employer-employee relationship.Our unique approach is evident from your very first interaction with us.When you join our team, you don’t just receive a paycheck; you gain a personal BetterUp Coach, a tailored development plan, a skilled manager, and a team of passionate individuals, all dedicated to meaningful work.This leads to a focused and rewarding work environment. While it may not suit everyone, for those who are passionate and driven, it can be a transformative career move.Join us for an intense and fulfilling career, making a difference in a vibrant and innovative culture.If this resonates with you, let’s connect.We embrace a hybrid work model, requiring employees to collaborate in person at our office hubs at least two days a week, or eight days a month. Our U.S. hubs are located in Austin, TX; New York City, NY; San Francisco, CA; Chicago, IL; and the Arlington, VA metro area. Please ensure you can commit to this arrangement before applying.Transform how leading organizations invest in their people.As a Vice President, Client Partner, you'll collaborate closely with executives from top companies to develop impactful human capital strategies. You will co-create solutions that enhance performance, culture, and growth, ensuring that these plans come to fruition. This is not just a support role; you will be at the forefront, driving strategic clarity and alignment while ensuring long-term success. If you excel in building executive relationships and facilitating transformation, we want to talk to you.
Civitech is a pioneering public benefit corporation committed to fostering a more equitable democracy. We develop innovative tools and infrastructure that enhance civic engagement, empower Democratic candidates, and bolster progressive initiatives. Since our inception in 2019, we have partnered with over 500 organizations, including nonprofit groups, national political committees, and various campaigns, to connect with millions of voters, driving forward our mission of creating a fairer democracy.As a remote-first company, we welcome applications from individuals in our current footprint of 27 states (AL, AK, CA, CO, DC, DE, FL, GA, HI, IL, MA, MD, MN, NC, ND, NH, NJ, NV, NY, OH, SD, TN, TX, VA, WA, WI, WY). We also maintain an office in Austin, TX.Diversity is paramount to our success, and we strongly encourage applicants from underrepresented groups, including women, people of color, LGBTQIA+ individuals, and others, to apply.This position is temporary, anticipated to last until November 2026. While there may be potential for extension based on business needs, candidates should understand that this role is currently scoped as fixed-term.As a Client and Operations Support Specialist, you will play a vital role in our mail program by facilitating effective communication with clients, consolidating essential information, and assisting with operational tasks that propel Civitech's mission forward. Your contributions will be crucial in maintaining high standards of client engagement and operational efficiency, ultimately aiding in our efforts to enhance civic participation and support progressive causes.
At BetterUp, we are redefining the employer/employee relationship with innovative approaches to human transformation.From your very first interview, you will experience our unique candidate journey, which sets us apart.Upon receiving an offer (and accepting), you will gain more than just a salary; you will receive a personal BetterUp Coach, a tailored development plan, mentorship from a trained manager, and an exceptional team—all committed to meaningful work.This environment fosters a focused and fulfilling work experience. While it may not suit everyone, for those passionate about their careers, it promises to be transformative and uplifting.Join us and embark on the most impactful years of your career, engaging in life-altering work within a vibrant and innovative culture.If this resonates with you and the job description below aligns with your skills, let’s connect.We operate as a hybrid organization, prioritizing in-person collaboration when necessary. Employees are expected to work from one of our office hubs at least two days per week, totaling eight days per month. Our U.S. office hubs include: Austin, TX; New York City, NY; San Francisco, CA; and the Arlington, VA metro area. Please ensure you can realistically commit to this structure before applying.Revolutionize how leading companies invest in their workforce.At BetterUp, we are cultivating transformative partnerships with our clients—beyond mere platform adoption. We specialize in facilitating deep, enduring change, and that’s where your role as a Principal Client Partner becomes vital. You will collaborate directly with executives from top-tier companies to develop impactful human capital strategies. Together, we will create solutions that enhance performance, culture, and growth, while ensuring that these plans are realized. In this position, you will take the lead in fostering strategic clarity, aligning executives, and achieving long-term success. This is a high-trust, high-impact leadership role, not merely a support position. If you excel at building executive relationships, designing transformative strategies, and translating concepts into action through people, we want to hear from you.
About Right Side Up At Right Side Up, we pride ourselves on being a collective of top-tier marketing professionals who deliver exceptional results without the typical agency distractions. Our clients include some of the most prestigious early-stage startups, rapidly expanding tech companies, and established Fortune 500 firms. We are dedicated to one primary goal: Growth. With over 250 clients, including renowned names like Stitch Fix, Sephora, Yelp, and DoorDash, we are committed to driving success for our partners.
As the leading platform trusted by real estate professionals, Realtor.com® has been revolutionizing the online real estate landscape for over 25 years. We connect buyers, sellers, and renters with invaluable insights and expert guidance, simplifying the process of finding their ideal home. Our comprehensive suite of tools significantly influences the real estate market, providing a seamless user experience that is intuitive, comprehensible, and empowering.Join us in our mission to enable individuals to discover their perfect homes by eliminating barriers, fostering meaningful connections, and instilling confidence through expert advice.RDC is on the lookout for a dynamic Senior Strategy Director. This role presents a unique chance to play a pivotal role in steering the company’s future and is ideally suited for someone who excels in uncertain environments and possesses the analytical prowess to tackle our most intricate challenges.In this position, you will operate at the crossroads of Consumer insights, Client success, Industry collaborations, and the rapidly evolving AI landscape, all within a vibrant marketplace.Key Responsibilities:Executive Advisory: Act as a trusted advisor to the C-suite, translating complex data analyses into clear, narrative-driven insights.Vision Development: Integrate signals from AI innovations, market trends, competitive landscape, and core strategies to craft RDC’s three-year strategic roadmap.Strategy Execution: Transform high-level executive visions into actionable, prioritized workstreams that teams can effectively implement.Alignment Facilitation: Lead prioritization and planning workshops to unite cross-functional leaders in resolving operational bottlenecks.Presentation Design: Demonstrate advanced skills in creating professional presentations utilizing 'The Pyramid Principle' (Bottom-line-up-front).Framework Application: Employ structured frameworks (e.g., SWOT, Porter’s Five Forces, Blue Ocean) to drive collaborative thinking during live sessions.Cross-Functional Leadership: Oversee high-priority 'Special Projects' that intersect various departments.
ICON is actively seeking a strategic and innovative Director of Information Technology and Systems. In this pivotal role, you will be responsible for developing and managing a cohesive technology strategy that achieves essential business objectives across our dynamic, multi-unit organization. As the Director, you will ensure that ICON's technology stack fosters business innovation, safeguards information security, and facilitates access to vital business data. In this leadership position, you will supervise a diverse portfolio encompassing corporate IT, data engineering, information systems, and information security across ICON’s Construction, Technology, and Public Sector divisions. We are looking for a candidate with extensive corporate IT experience, coupled with hands-on proficiency in data engineering and infrastructure, who is adept in both commercial and government-regulated environments. This is a full-time, on-site position based at ICON’s headquarters in Austin, TX.
MongoDB, Inc. is seeking a Director of Tax based in Austin, Texas. This leadership role shapes the company’s global tax approach and ensures compliance with all regulatory requirements. The position focuses on both meeting obligations and finding lawful ways to optimize tax outcomes. Key Responsibilities Lead global tax strategy and oversee compliance for MongoDB, Inc. Monitor and ensure adherence to all applicable tax regulations. Identify and pursue opportunities to improve the company’s tax positions within legal boundaries. Collaborate with teams across the business to align tax practices with broader company goals. Offer strategic guidance on complex tax matters. Requirements Significant experience in tax leadership roles. Deep understanding of tax laws and regulations. Proven ability to manage complex tax issues efficiently. Strong skills in cross-functional teamwork and strategic problem solving.
