About the job
Jobgether is hiring a Senior Manager, Regional Customer Care to guide the regional customer service team in the UK. This leader will shape and execute strategies that improve service efficiency and strengthen a customer-focused culture. The role centers on raising team performance and ensuring clients receive strong, consistent support.
What You Will Do
- Lead and mentor the regional customer care team
- Develop and roll out plans to improve service processes and outcomes
- Promote a customer-first approach across the team
- Monitor and drive team performance to meet service goals
What We Look For
- Proven experience managing customer care operations
- Strong leadership and team development skills
- Ability to design and implement service improvement strategies
- Commitment to high standards of customer satisfaction
This position is based in the UK.

