Senior Manager, Strategy and Operations

Join ridealso as a Senior Site Operations Manager, where you will play a pivotal role in optimizing our operational framework. You will lead a dedicated team, ensuring the seamless execution of site operations while driving innovation and efficiency. Your expertise will be key in managing resources, enhancing processes, and achieving our strategic objectives.

Position: Senior Site Reliability Engineer Location: Seattle, WADuration: 12 monthsInterview: In-person for local candidates or via Phone + SkypeAs a Senior Site Reliability Engineer, you will play a pivotal role in the ongoing maintenance and administration of enterprise-level internet systems. Your primary responsibility will be to diagnose and resolve operational issues, ensuring the seamless functioning of our infrastructure. You will also be tasked with developing tools and scripts to enhance these processes.Collaboration with various teams will be essential to document our enterprise infrastructure and monitoring systems effectively. Additionally, you'll oversee the planning and execution of projects ranging from small to large scale within our Technology teams, reporting directly to your manager. This role demands a high level of technical expertise in both traditional enterprise systems and cutting-edge cloud-native applications.If you share our belief that a simple cup of coffee can transform lives and enhance experiences, we invite you to join us in delivering exceptional services to customers worldwide.

Join Hive, a leading innovator in cloud-based AI solutions, as a Senior Site Reliability Engineer. We are seeking a talented individual to help maintain and enhance the reliability of our enterprise SaaS offerings. In a dynamic environment that combines our own data centers with public cloud services, you will play a critical role in automating processes and optimizing performance at scale. If you thrive in unstructured settings and are passionate about making every task efficient through automation, consider becoming a part of our forward-thinking team.

Databricks seeks a Senior Staff Product Operations Manager to join the team in Bellevue or Seattle, Washington. This role strengthens how the product management group operates, with a focus on refining workflows and supporting cross-functional collaboration. The goal: help products reach customers on time and meet high quality standards. Key responsibilities Streamline product management processes to improve efficiency and clarity Coordinate with multiple teams across the company to enhance alignment Assess current workflows and suggest practical improvements Support the establishment and maintenance of delivery timelines and quality benchmarks Offer insights that inform strategic planning and key decisions Location This role is based in Bellevue, Washington or Seattle, Washington.

Join Axon and Make a Difference.At Axon, our mission is to protect life. We tackle society's most pressing safety and justice challenges with our innovative ecosystem of devices and cloud software. Collaboration is at the heart of our success; we engage with transparency and empathy, welcoming diverse perspectives from our customers and each other.Life at Axon is dynamic, challenging, and impactful. Here, you’ll take charge and instigate genuine change while evolving in a mission-driven environment that values your contributions.Your ImpactAs a Senior Site Reliability Engineer (SRE) on the APX SRE CloudOps team, you will craft and maintain the cloud infrastructure and automation platforms that are vital for Axon's product engineering teams. You will design solutions for multi-cloud architectures (Azure, AWS), ensure compliance with FedRAMP regulations, and oversee large-scale Kubernetes platforms that support production workloads across various regions. A significant part of your role will involve writing code: developing services, APIs, and internal tools using languages such as Go and Python. Additionally, you will be part of on-call rotations and incident response teams, leveraging your operational expertise to enhance reliability and guide platform investments. This position merges deep software engineering expertise with large-scale cloud architecture and production ownership.Location: This position is based in our Seattle, Atlanta, or Boston offices and follows a hybrid work model. We emphasize in-person collaboration, requiring team members to work on-site from Tuesday to Friday, with the flexibility to work remotely on Mondays unless a workplace accommodation is arranged. We believe that connection fuels innovation, and our office culture is designed to encourage meaningful teamwork, mentorship, and collective success.

Join Aircall, a trailblazing AI-powered customer communications platform trusted by over 22,000 companies globally to enhance revenue, accelerate issue resolution, and empower customer-facing teams. We are transforming the customer communications landscape by integrating voice, SMS, WhatsApp, and AI into a unified workspace.Our progress is fueled by a core belief: enable teams to work smarter, not harder. With our innovative AI Voice Agent automating routine calls, AI Assist optimizing post-call tasks, and AI Assist Pro providing real-time support, our platform empowers users to perform at their best. This leads to increased revenue, quicker resolutions, and scalable teams.Headquartered in Paris, with a robust North American presence in Seattle, Aircall has offices in Madrid, London, Berlin, San Francisco, New York City, Sydney, and Mexico City. Our product has garnered immense customer appreciation, and we are rapidly scaling, supported by top-tier investors and driven by swift AI advancements across diverse product lines.At Aircall, you will become part of a dynamic organization. We are ambitious, product-focused, and execution-oriented, emphasizing visible impact, rapid decision-making, and genuine growth.Our Work Culture at Aircall: We prioritize our customers, rely on data, and aim to achieve significant outcomes. We cherish ownership, continuous learning, and purposeful speed. If you excel in a collaborative, fast-paced environment where trust and impact are paramount, you will thrive here.As a Senior IT Operations Manager, you will oversee all IT operations at Aircall and lead our IT teams across our offices in New York, Paris, San Francisco, and Seattle. The ideal candidate will be responsible for conceptualizing and executing IT strategies that support Aircall's growth trajectory, possessing experience in scaling IT teams within high-growth environments. This role necessitates collaboration with Procurement, Finance, and Infrastructure Security teams to effectively prioritize IT initiatives. In addition to managing personnel and stakeholder relationships, you will be hands-on with support ticket management, optimizing our support processes, onboarding and offboarding employees across various tools, procuring and distributing hardware, establishing top-tier IT security policies, and liaising with external vendors. Strong technical expertise is essential, particularly with tools such as Google Workspace, Okta, Jira or other ticketing systems, Zoom, and more.

Anduril Industries is a pioneering defense technology firm dedicated to revolutionizing military capabilities for the U.S. and its allies through cutting-edge technology. By integrating the innovative approaches and business models of today’s most advanced companies into defense, we are reshaping the design, development, and deployment of military systems. Our flagship system, powered by Lattice OS, harnesses AI to transform vast data streams into a real-time, three-dimensional command and control hub. As we navigate an era of strategic competition, Anduril is committed to delivering state-of-the-art autonomy, AI, computer vision, sensor fusion, and networking solutions to military operations in a matter of months rather than years.ABOUT THE TEAMThe Business Systems team plays a crucial role in the development and enhancement of various systems that empower Anduril to fulfill its mission. Our technology supports essential functions across supply chain, accounting, sales, engineering, modeling, simulation, field maintenance, and manufacturing. We collaborate across the organization to provide the necessary tools and capabilities for mission success.ABOUT THE JOB:We are on the lookout for an experienced Senior Site Reliability Engineer to join our dynamic team. In this role, you will be tasked with building, deploying, scaling, and maintaining the vital infrastructure supporting our systems. You will engage with diverse stakeholder teams to ensure rapid and secure progress on their technological initiatives.WHAT YOU'LL DO:Provision, manage, and scale complex infrastructure for the entire Business Systems division.Continuously enhance and optimize CI/CD pipelines for improved efficiency, reliability, and software delivery speed.Foster a culture of observability and reliability within the organization by promoting best practices and tools that enhance system visibility and resilience.Collaborate with engineering teams to comprehend their requirements and develop functional cloud solutions that adhere to industry best practices.Possess a thorough understanding of the company’s business objectives and design infrastructure solutions that align with these goals.Strengthen systems and evaluate workload demands while planning resource capacity for optimal performance and cost-effectiveness.

Role overview Amperity is looking for a Senior Marketing Operations Manager to strengthen and streamline marketing processes. The position is open to candidates in New York, NY, Seattle, WA, or remote locations. The focus is on improving how marketing teams operate, supporting customer engagement, and making day-to-day activities more efficient. What you will do Refine marketing operations to better support business objectives Work with teams across Amperity to share and implement effective practices Apply data-driven approaches to guide marketing strategies and decisions Simplify and improve workflows for ongoing marketing activities Collaboration This role partners closely with colleagues from different parts of the company, ensuring that marketing efforts are well-coordinated and grounded in data.

Join HackerOne as a Senior Manager of Community Programs and Operations, where you will lead initiatives that empower and engage our global community of ethical hackers. Your strategic vision and operational expertise will be critical in enhancing our programs and ensuring the smooth execution of operations.

Headway is seeking a Senior Manager, People Systems & Operations to guide the development and management of HR systems. This position plays a key role in supporting a growing workforce and enhancing the employee experience as the company expands. Key Responsibilities Oversee and refine people systems to align with organizational goals. Work closely with teams across Headway to deliver effective HR solutions. Promote efficiency in HR operations and processes. Support strategic projects that shape the employee lifecycle. Analyze data to generate insights that support employees and guide business decisions. Locations New York, NY San Francisco, CA Seattle, WA Remote (United States)

Join our dynamic team as a Lead Principal Product Manager for Intelligent Site Management, where you will spearhead innovative solutions that enhance our clients' operational efficiency. In this pivotal role, you will be responsible for driving product vision, strategy, and execution for our cutting-edge site management platform.Your expertise will guide cross-functional teams to deliver high-quality products that meet market demands while exceeding customer expectations. You will collaborate closely with stakeholders to identify opportunities, define product requirements, and develop a roadmap that aligns with our company goals.

Why Join Our Team?At Brex, we are revolutionizing the way companies manage their spending with our AI-powered spend platform. Our integrated solutions, including corporate cards, banking, and global payments, paired with our intuitive software for travel and expenses, empower businesses—from startups to large enterprises like DoorDash, Flexport, and Compass—to take control of their expenditures, streamline costs, and enhance operational efficiency on a global scale.Joining Brex means embracing challenges, pushing boundaries, and collaborating with some of the brightest minds in the industry. We are dedicated to fostering a diverse and inclusive culture, where your potential is only limited by the scope of your aspirations. We equip you with the necessary tools, resources, and support to accelerate your career growth.Marketing at BrexOur Marketing team is the storyteller of Brex, translating product value into tangible business results from acquisition to activation. We encompass Revenue, Product, and Brand Marketing, collaborating closely with nearly every function across the organization. If you’re passionate about using your creativity to drive growth and shape perceptions, Brex is the ideal environment for you.Your RoleWe are in search of a knowledgeable Senior Marketing Operations Manager to architect and refine our B2B sales-led and channel-driven go-to-market (GTM) strategy. You will play a crucial role in defining and maintaining the systems, processes, and operational standards that align our Marketing, Sales Development Representatives (SDR), Sales, and Partner teams.This position is perfect for someone enthusiastic about designing a future-state GTM tech stack—modernizing the lead flow process, generating actionable insights, and enhancing operational efficiencies through automation, AI, and intelligent workflows. You will be an advocate for operational excellence, improving lead management, automating revenue processes, accelerating funnel velocity, and facilitating more efficient cross-functional collaboration.Work EnvironmentThis role will be based in our Seattle office, where we embrace a hybrid work model that balances the dynamic energy of office interactions with the flexibility of remote work. Currently, we require a minimum of two coordinated in-office days per week (Wednesday and Thursday). Starting February 2, 2026, we will transition to three in-office days per week (Monday, Wednesday, and Thursday). Additionally, we offer up to four weeks of fully remote work per year!ResponsibilitiesOwn and evolve the GTM systems architecture...

Since our inception, Possible Financial Inc. has transformed the landscape of small-dollar loans, providing over $1 billion in funding to more than 1.5 million customers, issuing over 4 million loans, and helping our clients save over $650 million.At Possible, we are pioneering a new approach to consumer finance, aiming to assist our customers in avoiding debt rather than profiting from their financial struggles. As a Public Benefit Corporation, our mission is to empower communities by unlocking economic mobility through affordable credit solutions designed to enhance financial well-being for generations. Join the team committed to turning this vision into reality.Team IntroductionOur mission at Possible is to develop financial products that enhance the financial health of everyday Americans. Exceptional products are only impactful if they function reliably; thus, our response to issues is as critical to customer experience as the features we deliver.The Product Operations team is newly established and specifically designed to tackle this challenge. We serve as the frontline defense when issues occur, ensuring they happen less frequently moving forward. Our responsibilities include managing the internal tools used by our operations team, overseeing the AI-driven support agent that addresses customer inquiries, and handling the incident management process that keeps our product running seamlessly.This team has emerged as Possible reached a pivotal point in its growth: operational excellence can no longer be a secondary task distributed across product teams — it requires a dedicated focus and leadership. You will collaborate with a dedicated Engineering Manager and a team of engineers who are ready to innovate. The objective is clear: reduce the operational strain on the organization, enhance customer experiences during challenges, and invest in the tools and automation that prevent problems from impacting customers.The Role & ImpactAs the Senior Product Manager for Product Operations, you will oversee the products and systems essential for the smooth operation of Possible for our customers and internal teams. This role is ideal for someone who derives satisfaction from improving processes and recognizes that the often-overlooked areas of incident management, internal tooling, and operational automation significantly impact customer trust and organizational efficiency.In your initial months, you will establish structured incident and bug management processes, define Service Level Agreements (SLAs), and create clear escalation paths to ensure that the appropriate issues reach the right individuals promptly.

About the Role Brooks Running Company is looking for a Senior Manager of Retail Planning and Business Operations based in Seattle, Washington. This senior leader will shape strategic projects that strengthen retail operations and support business growth. The position focuses on refining inventory management, forecasting, and sales approaches to build the Brooks brand in stores. What You Will Do Lead retail planning initiatives to improve inventory flow and accuracy Develop sales strategies that support brand goals and market expansion Work closely with teams across the company to set and implement effective retail practices Ensure retail operations align with Brooks Running’s values and long-term objectives Who We’re Looking For Experienced leader with a background in retail planning and business operations Strong collaborator who enjoys working with multiple departments Committed to delivering outstanding customer experiences Brings creative thinking to solve challenges and improve retail performance This role is based in Seattle, WA, United States.

Position: Senior Site Reliability EngineerContract Duration: Long TermKey SRE Requirements:Hands-on experience with configuration management tools such as Chef, Puppet, Azure, and Ansible; proficiency in at least two of these platforms is essential. Familiarity with programming/scripting languages including Python, PowerShell, Ruby, or Perl is a must, with a requirement of at least two languages.Knowledge of Agile methodologies and project management practices.As a Senior Site Reliability Engineer, your primary focus will be on maintaining and managing enterprise-level Internet systems. This role involves troubleshooting and resolving operational challenges, developing scripts and tools for maintenance, and collaborating with cross-functional teams to document enterprise infrastructures and monitoring frameworks. You will also plan and execute various technology projects under managerial guidance. To thrive in this role, you must possess deep technical knowledge of both large-scale enterprise systems and innovative cloud-native applications. If you share our belief that even a simple cup of coffee can transform lives and the world, join us in providing exceptional experiences for our customers globally.Essential Qualifications:Proven experience collaborating with cross-functional teams on system integration and design, including crafting operational specifications and test plans.Expertise in web server management (IIS, Apache) and application servers (.Net, Java, Tomcat, JBoss), including installation, configuration, administration, and performance optimization.Experience with configuration management platforms such as Chef, Ansible, CFEngine, and Puppet.Understanding of internet standards such as HTTP, DNS, FTP, SSH, HTML, XML, JDBC, ODBC, SNMP, and other protocols.Knowledge of data storage systems (SAN, NAS, RAID Arrays).Experience in network hardware architecture and troubleshooting, including load balancers, switches, and routers.

At PitchBook, a subsidiary of Morningstar, we are committed to innovation and continuous improvement. Our collaborative culture, filled with excitement and energy, drives us to bring out the best in one another.We offer comprehensive learning programs and mentorship opportunities that foster a culture of curiosity, pushing us to discover new solutions and enhance our methodologies. While the fast-paced nature of our industry can introduce challenges, we thrive on pushing our limits, embracing risks, and learning from our experiences in the pursuit of excellence.If you possess a positive attitude and a willingness to tackle challenges head-on, PitchBook is the ideal environment for you.About the Role:At PitchBook, we recognize that our Data Operations team is essential to distinguishing us in the market. We take pride in delivering high-quality data to our clients while maintaining accountability, collaboration, and openness to feedback. Our team members are engaged, detail-oriented, and enthusiastic about personal and professional growth as our industry evolves.Our esteemed reputation stems from our unwavering dedication to building the world’s premier private market database, and we understand the importance of nurturing our team from day one. Thus, we provide specialized training and a mentorship program tailored to the needs of our Data Operations team.We celebrate and value the diverse perspectives, skills, and experiences of our team members, recognizing the importance of trust and strong cross-functional partnerships. If you are seeking a challenging yet rewarding opportunity to elevate your career, we invite you to join us at PitchBook.

At PitchBook, part of the Morningstar family, we embrace innovation and continuous growth. We prioritize collaboration, excitement, and a vibrant culture that empowers everyone.Our robust learning initiatives and mentorship programs foster a culture of curiosity, driving us to discover new solutions and enhance our processes. As we navigate the dynamic nature of our industry, we thrive on challenges, are willing to take calculated risks, and embrace the learning that comes from failure in our quest for excellence.If you possess a positive attitude and a determination to make things happen, PitchBook is your ideal workplace.About the Role:As a Senior Site Reliability Engineer (SRE) at PitchBook, you will play a crucial role in our Product and Engineering team, comprising innovative thinkers and problem solvers dedicated to enhancing our customer experience and business outcomes. We prioritize curiosity and aim to improve our practices continually, focusing on creating exceptional customer experiences through innovative product development.Recognizing that success stems from collaboration and diverse perspectives, we work closely with global partners. We foster an environment of positivity, encourage constructive discussions, and uphold a culture grounded in respect, integrity, and growth. Our investment in our people reflects our commitment to continuous improvement. Join us and advance your career!

Why Join UsAt Brex, we pride ourselves on being an AI-driven spend management platform that empowers companies to manage their expenses confidently. Our services include integrated corporate cards, banking solutions, and global payment options, all backed by user-friendly software for travel and expenses. From startups to large enterprises like DoorDash, Flexport, and Compass, thousands of businesses rely on Brex to streamline their spending, cut costs, and enhance efficiency worldwide.Joining Brex means pushing your boundaries, challenging conventional thinking, and collaborating with some of the brightest minds in the industry. We are dedicated to fostering a diverse workforce and an inclusive culture where your potential is only limited by your imagination. We equip you with the tools, resources, and support to propel your career forward.Marketing at BrexThe Marketing team at Brex is responsible for narrating our story to the world. From customer acquisition to activation, we translate product value into tangible business outcomes. Our team encompasses Revenue, Product, and Brand Marketing, collaborating closely with nearly every department at Brex. We prioritize agility, frequent experimentation, and a deep understanding of customer behavior. If you’re eager for your creativity to fuel growth and influence perceptions, this is your opportunity.Your RoleIn this pivotal role, the Senior Marketing Operations Manager will oversee the systems, data infrastructure, and digital growth mechanisms that drive our Product-Led Growth (PLG) strategy. This position is crucial for scaling digital acquisition, enhancing self-service onboarding processes, and unlocking marketing performance through automation, experimentation, and actionable insights.The ideal candidate is not only passionate about developing a top-tier marketing technology stack but also skilled in structuring event schemas, improving attribution, deriving insights, and enhancing operational efficiency. You're excited about the transformative potential of AI and automated workflows in refining our processes, boosting personalization, speeding up experimentation, and automating routine tasks. You will play a key role in defining and implementing our future marketing operations architecture, modernizing systems, processes, and data across paid, web, product, and lifecycle channels.Work EnvironmentThis role will be located in our Seattle office, within a hybrid work environment that combines the dynamic interactions of office work with the flexibility of remote arrangements. Currently, we require a minimum of two coordinated in-office days each week, specifically Wednesday and Thursday. Starting February 2, 2026, we will transition to a requirement of three in-office days weekly - Monday, Wednesday, and Thursday.

Join our dynamic team as a Site Reliability Engineer!As an integral member of our operations, you will oversee monitoring, provisioning, and ensuring the resilience of our systems while engaging with customers to address their needs effectively.Your role will involve extensive work on Windows systems, focusing on regular patching, certificate provisioning, and renewals. You will also be expected to map out existing infrastructure flows and dependencies, leading root cause analysis meetings, and responding promptly to incidents.