Senior Marketing Operations Engineer

Gong.ioAustin | Chicago | New York City | Salt Lake City | San Francisco

On-site Full-time $119K/yr - $175K/yr

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Experience Level

Senior

Qualifications

Key ResponsibilitiesIndependently configure and sustain intricate lifecycle automation, routing logic, scoring models, and system integrations within the marketing technology landscape. Oversee the complete technical execution of projects, from scoping and configuration to testing, deployment, and post-launch validation. Transform architectural designs and business requirements into scalable system configurations. Proactively spot and rectify workflow inefficiencies, data inconsistencies, and integration risks. Monitor and maintain system health, ensuring reliable performance of automation and integrations at scale. Lead thorough testing and change management processes for all technical updates. Establish and uphold data validation, hygiene, and operational protocols in collaboration with RevOps and Analytics. Provide technical feasibility recommendations and scope estimates during cross-functional planning. Keep comprehensive system documentation, including configuration logic, dependencies, and change logs.

About the job

Joining Gong means being part of a team committed to groundbreaking products, ambitious goals, and a passionate workforce. We are dedicated to shaping the future of revenue intelligence and seek individuals who are eager to create what’s next. You will collaborate with a team that thinks big, acts swiftly, and deeply values craftsmanship and one another. Transparency and trust are fundamental to our operations, and every team member has the opportunity to make a significant impact. If you are looking to grow, challenge yourself, and do work that truly matters, Gong is the ideal place for you to excel in your career.

We are in search of a talented Senior Marketing Operations Engineer who will be responsible for developing, optimizing, and maintaining the systems that drive our marketing initiatives. You will take ownership of complex automation processes, routing logic, and integrations, ensuring the reliability and scalability of our workflows. This role involves translating architectural designs into effective, high-performing system configurations, while proactively enhancing performance over time. The ideal candidate will thrive in building solutions, resolving technical challenges, and ensuring top-notch execution quality.

About Gong.io

Gong is at the forefront of revenue intelligence, utilizing AI to empower revenue teams across the globe. Our innovative platform transforms how businesses engage with their data, offering insights that drive success and foster growth. We pride ourselves on our culture of transparency, collaboration, and shared ambition, creating an environment where every team member can thrive and contribute to meaningful outcomes.

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Mar 10, 2026

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Strategic Marketing Operations Manager

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Preferred candidates from Seattle or San Francisco.This is a full-time position reporting to the interim Chief Marketing Officer or the Director of Operations, based on the candidate's qualifications and internal structure.We are seeking a Marketing Operations Manager with a strategic mindset and keen attention to detail to establish the systems, processes, and performance tracking necessary to support our expanding U.S. marketing team. In this pivotal role, you will serve as the operational backbone of our marketing function, empowering our sport, brand, and community marketers to execute their initiatives effectively and with significant impact.Your responsibilities will include overseeing campaign planning frameworks, content production workflows, agency management, and marketing performance reporting. Your contributions will guarantee consistency across various channels and enhance our ability to measure and optimize the return on our marketing investments, particularly in paid social and digital areas.This role is well-suited for someone who thrives in transforming creative chaos into structured processes, enjoys enabling teams to accelerate their productivity, and excels in a dynamic, collaborative environment.Key ObjectivesDevelop internal systems for campaign planning, content creation, testing, and optimization across diverse marketing channels.Enhance Return on Ad Spend (ROAS) by tailoring and optimizing U.S. paid social and digital messaging in line with Decathlon’s global brand guidelines.Create reporting tools and scorecards to monitor marketing performance and pinpoint opportunities for efficiency and effectiveness improvements.Facilitate collaboration among brand, sport, and community marketers to ensure clear timelines, aligned deliverables, and coherent execution.Oversee daily operations with agencies and contractors, ensuring high-quality outcomes and rigorous project tracking.Key ResponsibilitiesDesign and manage campaign planning tools, content calendars, and project management workflows.Lead cross-functional campaign planning and status meetings, ensuring adherence to all deliverables and timelines.Work in tandem with internal teams and agency partners on media buying, content creation, and creative testing.Develop dashboards and scorecards in collaboration with analytics to monitor ROAS, campaign effectiveness, and content performance.Identify process improvements, eliminate bottlenecks, and scale successful strategies.Ensure seamless coordination between U.S. and global marketing teams for effective localization and feedback exchange.

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