Coretek Services logo

Senior Microsoft 365 Engineer

Coretek ServicesKondapur, Telangana, India
On-site Full-time

Clicking Apply Now takes you to AutoApply where you can tailor your resume and apply.


Experience Level

Senior

Qualifications

Requirements:Bachelor’s degree in Computer Science or a related field. Proven experience in Microsoft technologies and systems administration. Strong problem-solving abilities and attention to detail. Excellent communication and interpersonal skills. A proactive approach to learning and adopting new technologies.

About the job

Join our team as a Level 3 Senior Managed Services Engineer specializing in Microsoft technologies. In this pivotal role, you will deliver advanced technical support and expertise, ensuring our clients' Microsoft-based systems operate at peak performance and reliability. Your responsibilities will include managing and optimizing IT infrastructure while resolving intricate technical challenges.

 

Key Responsibilities:

  • Deliver escalated technical support for Microsoft systems, including Active Directory, Exchange, Defender, Sentinel, Intune, Autopilot, and other Office 365 suite products.
  • Proactively monitor, troubleshoot, and resolve complex issues related to device enrollment, onboarding, provisioning, and application performance.
  • Conduct system administration tasks such as configuration, patch management, and software upgrades.
  • Collaborate with Level 1 and Level 2 support teams to escalate and address technical issues promptly.
  • Assist L4 Consulting with project work as required.
  • Perform root cause analysis and implement corrective measures to prevent recurring issues.
  • Document system configurations, procedures, and troubleshooting steps to build a comprehensive knowledge base.
  • Engage in the adoption of DevOps practices relevant to our department, identifying opportunities for automation and streamlining.
  • Participate in planning and executing IT infrastructure upgrades and migrations.
  • Stay informed on emerging Microsoft technologies and best practices to enhance service delivery and client satisfaction.
  • Implement Conditional Access and MFA within the Azure tenant.
  • Manage devices using Intune MDM/MAM, Autopilot, and Windows Hello for Business.
  • Familiarity with Microsoft Security Products, including the Defender suite, Sentinel, and Purview.
  • Expertise in Identity management, including Entra ID, PIM, Least Privilege, and Access Reviews.
  • Engage with clients to identify organizational pain points and explore opportunities to leverage our additional products and services.
  • Demonstrate leadership and organizational skills in a Managed Services team, client, or project environment.

About Coretek Services

Coretek Services is a leader in managed IT services, dedicated to delivering innovative technology solutions that drive business success. Our expert team focuses on providing top-notch support and consulting services to empower our clients to excel in their digital transformation journeys.

Similar jobs

Browse all companies, explore by city & role, or SEO search pages.

Tailoring 0 resumes

We'll move completed jobs to Ready to Apply automatically.