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Senior Office Administrator

NiCEIndia - Pune
On-site Full-time

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Experience Level

Senior

Qualifications

To thrive in this role, you should possess:Proven experience in office administration or facilities management. Strong organizational and multitasking skills. Excellent communication and interpersonal abilities. Proficiency in managing vendor relationships. A proactive approach to problem-solving and continuous improvement.

About the job

Role Overview

NiCE is looking for a Senior Office Administrator to support and improve the daily operations of our Pune and Mumbai offices. This role focuses on delivering a seamless workplace experience and maintaining high standards across all office services.

Main Responsibilities

  • Oversee daily office operations in Pune and Mumbai, maintaining a safe and efficient work environment.
  • Ensure compliance with safety, hygiene, and regulatory requirements.
  • Manage end-to-end housekeeping, following global cleanliness protocols at both locations.
  • Supervise housekeeping vendors, including staff deployment, shift scheduling, and performance monitoring.
  • Develop and implement cleaning schedules for workstations, meeting rooms, restrooms, pantries, and shared spaces.
  • Conduct regular quality audits and inspections to uphold service standards.
  • Monitor and control housekeeping consumables and supplies, such as cleaning materials and washroom products.
  • Maintain restroom hygiene standards and enforce zero-defect practices.
  • Lead waste management efforts, including segregation, recycling, and sustainability initiatives.
  • Respond to and resolve housekeeping issues reported through the ticketing system within set SLAs.
  • Identify and implement process improvements to boost employee satisfaction and workplace quality.

Location

This position is based in India, with responsibilities across both Pune and Mumbai offices.

About NiCE

NiCE is at the forefront of redefining workplace standards, committed to innovation and excellence. We empower our team members to challenge limits and strive for success, fostering an environment where ambition meets opportunity.

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