About the job
About Us:
impact.com stands at the forefront of the commerce partnership marketing landscape, revolutionizing how businesses foster growth by enabling seamless discovery, management, and scaling of partnerships throughout the customer journey. Our platform connects a diverse array of partners—from affiliates and influencers to content publishers and brand advocates—empowering companies to drive authentic, performance-based growth through trusted relationships. With award-winning products such as Performance (affiliate), Creator (influencer), and Advocate (customer referral), impact.com unifies all types of partnerships into a singular, integrated platform. As more consumers turn to trusted recommendations, impact.com ensures brands are positioned where it matters most. Over 5,000 global brands, including industry giants like Walmart, Uber, Shopify, Lenovo, L’Oréal, and Fanatics, leverage impact.com to manage more than 225,000 partnerships delivering tangible business results.
Your Role:
As a Senior Onboarding Manager, you will play a pivotal role in guiding our clients through the account setup and integration process. You will manage the comprehensive onboarding experience, collaborating with both internal teams and clients to ensure a smooth implementation, account configuration, training, and activation process, all while meeting critical milestones on schedule. You will be a key contributor, dedicated to providing a customized, professional, and engaging experience that aligns with client goals, ultimately leading to delighted customers and successful partnerships.

