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Senior Operations Manager, Rules & Automation

CommureMountain View, CA
On-site Full-time

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Experience Level

Senior Level Manager

Qualifications

Proven experience in operations management, preferably within the healthcare sector. Strong analytical skills and the ability to develop data-driven insights. Exceptional leadership qualities and the capability to collaborate cross-functionally. Expertise in revenue cycle management and process improvement methodologies. Excellent communication skills, both verbal and written. Bachelor’s degree in Business Administration, Healthcare Management, or a related field; MBA preferred.

About the job

At Commure, we are on a mission to revolutionize healthcare by simplifying the complexities of care delivery. Our innovative approach aims to redefine the healthcare experience, setting new benchmarks for quality and efficiency. With our expanding portfolio of AI-driven solutions, including ambient AI for clinical documentation, provider copilots, autonomous coding, and revenue cycle management, we empower clinicians and administrators to concentrate on what truly matters: delivering exceptional patient care.

The healthcare sector, a colossal $4.5 trillion industry, incurs over $500 billion in administrative costs annually, and Commure is at the forefront of this transformation. We empower over 500,000 healthcare providers across numerous facilities nationwide, facilitating transactions exceeding $10 billion and supporting over 100 million patient interactions. With exciting new product launches and expansion into additional care segments on the horizon, we are poised to become the industry standard in the coming years.

Recently recognized on Fortune’s Future 50 list for 2025, Commure is backed by esteemed investors, including General Catalyst, Sequoia, Y Combinator, Lux, Human Capital, 8VC, and Greenoaks Capital. With over 300% growth year-over-year for the past two years, we are just getting started. Join us as we harness the power of AI to transform healthcare.

About The Role

In this pivotal role as a Senior Operations Manager, you will lead our Operations team, focusing on Revenue Cycle Management. You will collaborate with various departments, including Product, Engineering, Operations, Sales, and Account Management, to define and streamline key business processes. You will be responsible for end-to-end ownership, ensuring efficient execution and a smooth onboarding experience for clients while driving critical business metrics. This high-visibility, impactful role offers significant autonomy and the opportunity to address emerging business challenges and drive rapid growth in responsibilities.

This full-time position requires working in our Mountain View, CA office five days a week.

What You'll Do

  • Develop scalable operational frameworks to enhance efficiencies, directly impacting revenue growth and profitability.

  • ...

About Commure

Commure is dedicated to transforming healthcare through innovative AI solutions designed to streamline operations and enhance patient care. Our commitment to excellence and growth has positioned us as a leader in the industry, recognized for our groundbreaking technologies and robust partnerships with top-tier investors. We believe in a future where healthcare is not just efficient but truly patient-centric, and we invite you to be part of this exciting journey.

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