About the job
Join Us at SumUp!
At SumUp, we empower businesses to effortlessly receive payments, swiftly process orders, and sell online with complete financial control. We develop essential tools that enable businesses to flourish and enhance customer experiences. It's our passion!
About the Payments Tribe
The Payments Tribe is integral to SumUp, handling payment processing for over 4 million small businesses in 37 markets. Our analytics function within the Processing product family is crucial for supporting product and engineering teams in identifying successes, challenges, and growth opportunities. While we currently have extensive datasets and a robust analytical foundation, our goal is to distill this complexity into clear, actionable insights that facilitate informed decision-making. This role is pivotal in fostering a resilient data culture within one of SumUp’s most vital domains.
Your Responsibilities
- Revamp and simplify key Tableau dashboards to enable non-expert stakeholders to independently assess performance and understand underlying reasons.
- Define and refine KPI structures to ensure metrics are presented clearly and sequentially for immediate comprehension.
- Establish a regular insights cadence, providing updates that interpret changes, implications, and recommended actions.
- Create scalable dashboard templates and self-service patterns to ensure consistent, reliable reporting as the team expands.
- Develop deep domain expertise in Payments Processing to proactively identify risks, opportunities, and strategic recommendations that influence product priorities.

