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Senior Product Engineer / Front End Engineer

AjuaNairobi
On-site Contract

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Experience Level

Mid to Senior

Qualifications

Essential Qualifications:Hands-on experience in product management for both web and mobile applications. A proven history of developing products that resonate with users. In-depth knowledge of JavaScript and frameworks such as React. Experience in customer research and product analytics. Adept at tackling complex business challenges in a scalable way. An entrepreneurial mindset with a strong empathetic understanding of our customers. Prior experience in building SaaS products tailored for SMEs and large enterprises. Excellent written and verbal communication skills, with the ability to engage effectively with engineering and cross-functional teams. A passion for thriving in a fast-paced, startup environment.

About the job

Join Ajua as a Senior Product Engineer and play a pivotal role in creating exceptional SaaS products that empower businesses across Africa and beyond. You will be instrumental in enhancing various components of the Ajua product suite, ensuring they significantly impact our clients' success.

Key Responsibilities:

  • Direct the development of Ajua’s product suite towards a comprehensive Integrated Customer Experience Platform, leading MVP launches and subsequent enhancements.

  • Guide a dynamic team of engineers and designers through agile methodologies, fostering collaboration and innovation.

  • Ensure the Ajua platform remains stable, reliable, and user-friendly while continually optimizing performance.

  • Design and mentor in product architecture and design, challenging the status quo for excellence.

  • Conduct qualitative and quantitative research to identify customer challenges, developing solutions that are prototyped, iterated, and launched effectively.

  • Create intuitive, feature-rich customer experiences that exceed Ajua clients' expectations.

  • Take ownership of product features from inception through to launch and user engagement.

  • Manage your workload efficiently within tight deadlines to maximize impact.

  • Collaborate with Data Scientists to introduce valuable features that enhance our offering.

  • Partner with Operations to streamline solutions and boost service reliability.

  • Thoroughly analyze requirements and devise solutions that address genuine customer pain points.

  • Conduct rigorous testing and unit testing to deliver high-quality outcomes.

  • Continuously enhance your technical skills and knowledge while fostering team growth.

  • Document development processes and outcomes meticulously.

About Ajua

Ajua is the premier Integrated Customer Experience Solution for businesses in Africa. Our mission is to bridge the gap between enterprises and their customers. By integrating our technology at critical junctures, we empower businesses to measure and enhance their Customer Experience. Our plug-and-play platform has enabled numerous leading brands across diverse industries on the continent to devise actionable strategies that propel their growth.

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