Senior Product Operations Manager

Our MissionAt Zocdoc, we believe that healthcare should prioritize patients, yet often it fails to do so. Patients typically rely on outdated insurance directories, endure long hold times, and face delays for appointments. In a world where consumer experiences matter, healthcare should not be an exception. We aim to revolutionize this narrative. Our goal is to empower patients by providing access to a leading healthcare marketplace that simplifies the process of finding and booking care—whether in-person or virtual—across all 50 states, with over 200 specialties and more than 12,000 insurance plans. By enhancing patient choice and visibility, we strive to create a competitive healthcare environment that drives quality and lowers costs. With 18 years of experience and a solid position in the healthcare industry, we are just getting started. If you are passionate about addressing complex problems alongside a collaborative and driven team, we want to hear from you. About the Role:This role is crucial in shaping Zocdoc’s provider data operations. You will build high-performing teams and scalable processes that facilitate rapid marketplace expansion while ensuring top-tier data quality. As the Manager of Provider Data Operations, you will oversee a growing function dedicated to maintaining the integrity, accuracy, completeness, and compliance of provider data across our platform. Your leadership will drive operational strategy, spearhead process and automation initiatives, and collaborate closely with global stakeholders to enhance efficiency and reliability at scale.A Day in the Life of a Provider Data Operations Manager: Team Performance & Operational OutcomesLead a team of 20–30 members, including Researchers, Associates, Senior Associates, and Team Leads, overseeing performance metrics such as productivity, quality, SLA adherence, and operational reliability. Ensure consistent delivery by removing execution roadblocks and prioritizing effectively.Cross-Functional Initiatives & Impact

Role overview The Manager of Provider Data Operations at Zocdoc leads a team in Pune, Maharashtra, focused on managing and maintaining healthcare provider information. This team plays a key part in helping Zocdoc connect patients with the right healthcare professionals by ensuring reliable and accessible provider data. What you will do Supervise the daily work of the provider data team, guiding priorities and workflow. Lead projects aimed at improving the quality of provider data and streamlining team processes. Monitor and maintain the accuracy and timeliness of provider information. Contribute to Zocdoc’s mission by supporting seamless connections between patients and healthcare providers.

Our MissionAt Zocdoc, we believe that healthcare should be patient-centric and accessible. Unfortunately, many patients find themselves grappling with outdated insurance directories, enduring long wait times on calls, and facing unexpected costs. In most industries, such poor customer service would not be tolerated, yet in healthcare, patients are often left with no choice but to accept these challenges. Our mission at Zocdoc is to empower patients. We have created a leading healthcare marketplace that simplifies the process of finding and booking both in-person and virtual care across all 50 states, with access to over 200 specialties and more than 12,000 insurance plans. By enabling patients to make informed choices, we aim to transform healthcare into a competitive marketplace where quality improves and prices decrease. Though we have been a leader in this space for 18 years, we are just getting started. If you are passionate about tackling significant and complex problems alongside intelligent, collaborative teammates, we encourage you to apply.

Our MissionIn today's healthcare landscape, patients often find themselves at a disadvantage, relying on outdated insurance directories and enduring long waits for care. At Zocdoc, we believe that healthcare should prioritize patients, providing them with the information and options they need. Our platform empowers patients to easily find and book both in-person and virtual care across the United States, encompassing over 200 specialties and more than 12,000 insurance plans. By enhancing patient choice, we aim to transform healthcare into a competitive marketplace that drives quality up and costs down. With 18 years of experience and a commitment to innovation, we are just getting started. If you're passionate about solving complex problems alongside a collaborative and driven team, we invite you to explore this opportunity. About the Role:As a Senior Associate in Provider Data Operations, you will play a vital role in identifying and resolving product issues through data analysis, secondary research, and cross-functional collaboration. Your expertise will help ensure that our provider data is accurate, up-to-date, and accessible, ultimately enhancing the patient experience.

About CertifyOS:At CertifyOS, we are revolutionizing the healthcare industry by creating a robust infrastructure for provider data solutions that are efficient, accessible, and innovative. Our platform serves as the definitive source for provider data, ensuring unparalleled trust and ease of access, making it actionable for the entire healthcare ecosystem.What makes us unique? Our state-of-the-art, API-first, UI-agnostic platform automates processes such as licensing, enrollment, credentialing, and network monitoring like never before. With direct integrations into numerous primary sources, we significantly enhance visibility within the provider network management process. Our team boasts over 25 years of combined experience from leading companies like Oscar Health, supported by top-tier venture capitalists who share our vision of a frictionless healthcare cloud.However, our success is not solely rooted in technology; it stems from the people behind it. At CertifyOS, we cultivate a meritocratic culture where every team member's voice is valued and celebrated. We adhere to principles of trust, transparency, and accountability, and we are committed to challenging the status quo. We invite passionate individuals to join us on this exciting journey to redefine healthcare data infrastructure.About the Role:As a key contributor to our team, you will facilitate the implementation and onboarding of new client partners at CertifyOS. This includes configuring Provider Data Management (PDM) for clients looking to broaden their service offerings. Collaborating closely with the Implementation leader, internal teams, and client stakeholders, you will ensure the successful deployment of the CertifyOS PDM product and related services. Your role is crucial in maintaining a smooth client experience and ensuring their success. You will also engage in the Provider Data Management feedback loop to enhance existing processes and tools, contributing valuable insights for the evolution of this role.What You Will Do: You will assist in the implementation and onboarding processes for new client partners, managing multiple projects concurrently. Your collaboration with key stakeholders across various departments will be essential in driving successful outcomes.

We are seeking a skilled and motivated Manager of Market Data Operations to join our dynamic team in Pune. In this role, you will oversee the management and optimization of market data operations, ensuring data integrity and availability for our clients. You will collaborate with cross-functional teams to enhance our data processes and drive operational efficiency.

Role Overview Ensono is hiring a Data Analyst for the Operations team in Pune, India. This role focuses on analyzing operational data and delivering insights that help improve how the business runs. Attention to detail and a knack for translating data into practical steps are important in this position.

About CertifyOS:At CertifyOS, we are revolutionizing the healthcare industry by building an innovative infrastructure that powers next-generation provider data solutions. Our platform serves as the definitive source of truth for provider data, ensuring unparalleled accessibility and reliability, thereby facilitating a more efficient and innovative healthcare ecosystem.What differentiates us? Our state-of-the-art, API-driven, UI-agnostic management platform automates the processes of licensing, enrollment, credentialing, and network monitoring in ways never seen before. With seamless integrations into hundreds of primary sources, we provide exceptional visibility across the entire provider network management landscape. Our team boasts over 25 years of collective experience in developing provider data systems at Oscar Health, and we are supported by leading venture capital firms that align with our ambitious vision of creating a unique healthcare cloud that minimizes friction in provider data management.However, our success isn’t solely about technology; it’s about the talented individuals who drive it. At CertifyOS, we cultivate a meritocratic culture where every team member’s voice is acknowledged and celebrated. Our foundation rests on trust, transparency, and accountability, and we are committed to challenging conventional norms at every step. We invite passionate individuals like you to join us on this thrilling journey as we transform the landscape of healthcare data infrastructure.Role Overview:As an Operations Analyst, you will collaborate closely with your team leader to oversee the daily processing of provider credentials, licenses, and payer enrollment applications. You will engage cross-functionally with various teams to ensure seamless operational flow. This position is fully remote.

Who We AreAddepar is a leading global data and AI platform that empowers investment professionals to transform complex financial information into actionable insights. Our platform integrates portfolio, market, and client data into a comprehensive portfolio view, delivering AI-powered insights within investment and client workflows. Over 1,400 firms across nearly 60 countries utilize Addepar to manage and advise on approximately $9 trillion in assets. By partnering with nearly 650 software, data, and consulting partners, we facilitate seamless end-to-end investment operations for firms of all sizes. Our global footprint includes offices in New York City, Salt Lake City, London, Edinburgh, Pune, Dubai, Geneva, and São Paulo.The RoleWe are excited to announce the launch of our Alternatives Product offering, enabling our clients to have their Private Funds data extracted, processed, validated, and ingested directly from Private Fund documents. This innovative solution combines proprietary machine learning technology with human oversight to ensure data quality and accuracy in handling Alternatives on our platform.As a vital member of the Addepar Data organization, the Alternatives Data Operations team is responsible for the meticulous human review of Private Funds documents, ensuring that clients’ Alternatives data is efficiently processed, validated, and accessible in a timely manner. The role involves reviewing Private Fund statements, correcting data extracted by our machine learning models, and reprocessing data in compliance with SLAs. Daily interaction with the Alternatives Product Team, Machine Learning Operations, clients, data providers (GPs and Fund Administrators), and other departments is essential to the success of our Alternatives offering.Applicants must possess legal authorization to work in India from the first day of employment. Please note that visa sponsorship is not available for this position.

Join Aera Technology, the leader in Decision Intelligence. Our innovative solutions empower enterprises to operate sustainably, intelligently, and efficiently. With our cutting-edge platform, Aera Decision Cloud™, we seamlessly integrate with existing systems to digitize, enhance, and automate decision-making in real-time. Aera is transforming how businesses around the globe make decisions, delivering millions of actionable insights that drive significant revenue growth and substantial cost savings for renowned brands.We are seeking an enthusiastic Associate Data Scientist who possesses a robust foundation and keen interest in Operations Research and mathematical optimization. In this role, you will convert intricate planning, pricing, and supply chain challenges into structured optimization models and contribute to the design of algorithms that operate efficiently in real customer environments.

Join Metromakro as a Data Quality and Governance Manager, where you will play a pivotal role in ensuring the integrity and quality of data across our organization. You will lead initiatives to establish robust data governance frameworks, implement best practices, and collaborate with various departments to enhance data-driven decision-making.Your expertise will help shape our data policies, ensuring compliance and quality standards are met. As part of the Global Supply Chain Information Technology department, you will work closely with cross-functional teams to support our business objectives.

Bosch Group seeks a Data Governance and Data Catalog Management Expert based in Pune. This position centers on building and maintaining frameworks that keep data assets organized, secure, and accessible. The work plays a key role in the company’s data management and compliance efforts. Key responsibilities Develop and maintain data governance frameworks to support responsible management of data assets. Collaborate with teams across the business to implement data catalog management strategies. Contribute to making data easier to locate and use, enabling informed decision-making throughout the organization. Promote data stewardship and encourage strong data management practices across the company. Location This role is based in Pune.

Join our dynamic team at Metromakro as an Assistant Manager in Master Data Management (MDM). In this pivotal role, you will support the management and governance of master data across the organization, ensuring data integrity and compliance with business processes.Your responsibilities will include collaborating with cross-functional teams to define data management policies, participating in data quality initiatives, and assisting in the implementation of MDM tools. You'll play a key role in enhancing data accuracy and accessibility, directly impacting business operations.

We are seeking a skilled Data Conversion Project Manager to lead our data transformation efforts at Addepar in Pune. In this role, you will oversee the planning, execution, and delivery of critical data conversion projects, ensuring that we meet the needs of our clients efficiently and effectively. You will collaborate with cross-functional teams, manage project timelines, and ensure alignment with business objectives.

Join 66degrees as an IT Operations Manager where you will be at the forefront of driving operational excellence and enhancing our IT infrastructure. Your leadership will guide a dynamic team, ensuring the seamless delivery of IT services and solutions. This role requires a strategic thinker with a passion for technology and innovation.

Join metromakro as an Assistant Group Manager in our Master Data & Management division. In this dynamic role, you will oversee critical data management processes, ensuring that our data is accurate, accessible, and effectively utilized across the organization. You will collaborate with cross-functional teams to streamline operations and enhance data quality.

OpenGov delivers AI and ERP solutions built for local and state governments in the United States. More than 2,000 public sector organizations , including cities, counties, state agencies, school districts, and special districts , use the OpenGov Public Service Platform to improve efficiency, adapt to changing needs, and build public trust. The product suite covers enterprise asset management, procurement and contract management, accounting and budgeting, billing and revenue management, permitting and licensing, as well as transparency and open data tools. All of these work together within OpenGov ERP to help governments focus on their mission and make informed decisions. Learn more at OpenGov.com. Role Overview The IT Operations and Services Manager I leads the local IT Operations and Services team in Pune, India. This position is responsible for delivering reliable global end-user support, maintaining knowledge management practices, and ensuring operational consistency. The manager builds and develops a service desk team, enforces IT Service Management (ITSM) processes, improves service levels, and works closely with IT leadership in the US to handle escalations and drive ongoing improvements. Main Responsibilities Oversee daily operations of the Pune service desk, including triage, ticket categorization, documentation quality, and clear communication with customers. Track and improve Pune’s performance metrics related to SLAs, backlog aging, and reopen rates. Escalate recurring issues to IT Operations for resolution. Develop queue coverage strategies, such as staff rotations and cross-time-zone communication protocols. Establish and maintain ITSM processes for incident, request, knowledge, problem, and asset management within Pune. Encourage use of the knowledge base and standard operating procedures. Ensure frequent issues are documented and resolved through self-service channels. Spot automation opportunities and work with IT Operations leadership to reduce repetitive tasks and improve service quality. Mentor and manage the Pune IT Services team, supporting a customer-focused and high-performance culture. Define capability tiers (Tier 1 and Tier 2), create training plans, and implement quality assurance checks to expand the team’s problem-solving abilities over time.

Business Overview As a leading media and marketing solutions division under Interpublic Group (NYSE: IPG), IPG Mediabrands oversees a staggering $47 billion in global marketing investments on behalf of our clients. We are proud to operate through our full-service agency networks, including UM, Initiative, and Mediahub, as well as our award-winning specialty units such as Healix, Kinesso, MAGNA, Mediabrands Content Studio, Orion Holdings, Rapport, and the IPG Media Lab. Our clientele features some of the most recognizable brands across various sectors including automotive, finance, consumer goods, pharmaceuticals, health, entertainment, e-commerce, retail, and more. With a diverse workforce of over 18,000 marketing communication professionals in more than 130 countries, we are committed to fostering innovative marketing solutions. Discover more at www.ipgmediabrands.com.

NielsenIQ is seeking a Sales & Commission Data Governance Manager in Pune to strengthen the integrity and oversight of sales and commission data. This role centers on improving data governance frameworks and maintaining high standards for data accuracy and compliance. Role overview The manager will lead efforts to enhance data governance, streamline data processes, and uphold adherence to both internal policies and external regulations. The position requires a focus on optimizing how sales and commission data is managed and ensuring proper controls are in place. Key responsibilities Advance and maintain frameworks for sales and commission data governance Optimize data management processes for greater accuracy and efficiency Monitor compliance with company policies and relevant regulations Who succeeds in this role This position suits individuals who care deeply about data management and governance, especially within a sales-focused setting. A strong commitment to process improvement and regulatory compliance will be important for success.