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Senior Product Operations Manager

SmarshNew York
On-site Full-time

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Experience Level

Senior Level Manager

Qualifications

Proven experience in product operations, project management, or a related field. Strong analytical skills with a data-driven approach to decision-making. Exceptional communication and collaboration abilities across diverse teams. Experience with process optimization and operational excellence methodologies. Ability to thrive in a fast-paced, dynamic environment. Leadership experience and the ability to influence stakeholders at all levels.

About the job

About Smarsh

Smarsh helps organizations manage risk and unlock insights within their digital communications. More than 6,500 organizations in regulated industries rely on Smarsh solutions to spot compliance, legal, and reputational risks across over 80 communication channels. This proactive approach helps clients avoid regulatory penalties and negative publicity. Industry analysts such as Gartner and Forrester consistently recognize Smarsh as a leader, and the company has appeared on the Inc. 5000 list of fastest-growing American firms every year since 2008.

Role Overview: Senior Product Operations Manager

The Senior Product Operations Manager will connect Product, Engineering, Marketing, and Sales at Smarsh. This role manages the systems, processes, and routines that help the product organization deliver faster, improve predictability, and use data to inform decisions. The position reports to the SVP of Product Operations and offers high visibility across the company.

Strong product operations are essential for a growing company. They reduce process debt, prevent late launches, and keep teams aligned. Smarsh relies on effective operational practices for a competitive advantage. In this role, you will help shape how the entire product organization operates and will work closely with senior product leaders and the executive team from the start.

Location

New York

About Smarsh

Smarsh is a leading provider of compliance solutions for regulated industries, helping organizations manage risk and leverage intelligence from their digital communications. With over 6,500 active clients, we are recognized for our innovative approach and have been consistently ranked by top analysts in the field.

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