Senior Program Specialist, Risk & Compliance Operations

Role Overview As a pivotal member of our Technical Programs team, you will collaborate closely with various business stakeholders to transform strategic business goals into actionable operational processes and systematic enhancements. Your primary responsibility will be to prioritize and identify the most impactful business needs, leveraging both business insights and technical knowledge to assess feasibility and strategize effective solutions. You will partner with teams across all operational functions to plan and implement these changes effectively. In a rapidly evolving environment, your innovative approach will facilitate quicker execution of minor changes, enabling a more strategic focus on larger initiatives. Key Responsibilities: Serve as a strategic partner to key business stakeholders, translating complex objectives into operational designs and technical solutions. Act as a technical advocate throughout the go-to-market process, ensuring designs are scalable and aligned with existing structures while assessing downstream implications. Maintain a comprehensive understanding of current processes and automations within our Sales Tech Stack to drive effective design improvements and streamline workflows. Manage the operational roadmap through agile sprint planning, ensuring alignment with various stakeholders, including the Revenue Operations team. Oversee stakeholder management to ensure solutions meet requirements and any design adjustments are communicated effectively. Identify and mitigate risks, issues, and dependencies that may impact solution delivery. Collaborate with business partners to clearly define requirements and with technical teams to validate that solutions align with stakeholder needs. Drive innovation in intake, prioritization, solution design, and execution frameworks to expedite minor changes and refocus on strategic initiatives. Establish a regular cadence for re-evaluating existing processes to ensure efficiency and relevance for sales teams.

Join Formlabs as a Senior Technical Program Manager, where you will lead and coordinate technical projects that drive innovation and efficiency.In this role, you will work closely with cross-functional teams to ensure that projects are delivered on time and meet high-quality standards. Your expertise in program management and technical understanding will be essential in navigating complex challenges and ensuring alignment across multiple stakeholders.

Join our dynamic marketing and communications team as a Digital Marketing Specialist at JVS Boston! In this pivotal role, you will assist in crafting engaging content, driving program outreach, supporting events, and performing various essential tasks. Your contributions will be vital in promoting JVS Boston’s diverse program offerings, managing our vibrant social media presence, and designing impactful digital and print materials that align with our communication and marketing strategy.We seek a creative individual with a keen eye for aesthetics and a solid background in graphic design, photography, social media campaigns, and versatile writing tailored for diverse audiences. As part of our Advancement department, you will play a crucial role in client-facing outreach and donor engagement efforts.

As the Revenue Operations Lead at Whoop, you will play a crucial role in optimizing our revenue processes and enhancing operational efficiency. You will collaborate with cross-functional teams to develop strategies that drive revenue growth, improve customer retention, and streamline sales operations. Your analytical skills will be essential in assessing performance metrics and implementing data-driven solutions.

About Merlin Labs: Merlin Labs is an innovative aerospace startup focused on revolutionizing aviation through the development of a non-human pilot. Our mission is to enhance both crewed and uncrewed flight capabilities. Supported by some of the most prestigious investors in the industry, we are committed to scaling our technologies alongside our customers to address significant challenges in aviation using autonomy.About You: You are a dedicated builder who excels at the crossroads of technology, execution, and meaningful impact. As a Technical Program Manager at Merlin Labs, you will be pivotal in realizing our autonomy technology—bringing the Merlin Pilot into operational service on military aircraft and leading ambitious aerospace programs.Working closely with our dynamic autonomy and flight systems teams, you will collaborate with engineers, business stakeholders, and customer teams to ensure technical progress and cross-functional alignment. You possess technical fluency, a structured approach to problem-solving, and the ability to clarify complex issues. You thrive on tackling difficult challenges, embrace uncertainty, and are relentless in achieving results.This role is central to Merlin's mission and marks a critical phase in our growth. You will manage a diverse portfolio that includes internally funded R&D initiatives and customer programs. Above all, you are passionate about our mission: accelerating autonomy, supporting our warfighters, and redefining aviation possibilities.Join us in building the future of flight—let's make it a reality, one milestone at a time.

Nexthink is seeking a dynamic and strategic Vice President of Revenue Operations to lead our Sales Operations department. This executive role is pivotal in driving revenue growth, optimizing sales processes, and enhancing overall operational efficiencies. The ideal candidate will possess a robust background in revenue management and sales strategy, with a proven track record of leading high-performing teams in a fast-paced environment.

Later stands as the world’s leading influencer marketing platform, designed to empower brands in crafting memorable campaigns with confidence. By merging authentic creator relationships, reliable insights, and expert support, Later alleviates the uncertainty often associated with one of marketing’s most significant investments.Grounded in an AI-driven platform and over a decade's worth of proprietary data—including billions of social interactions and over $2.4 billion in verified influencer-driven purchases—Later equips teams with the knowledge to anticipate successful strategies before their launch.With a focus on combining valuable insights with expert guidance, Later eliminates the guesswork from influencer marketing, enabling brands to select the right creators, execute comprehensive campaigns, and foster substantial growth across brand awareness, engagement, and revenue. Trusted by renowned enterprises such as Nike, Wayfair, Unilever, and Southwest Airlines, Later harmonizes creativity with performance to ensure campaigns not only look impressive but also yield tangible results. Discover more at later.com.About this Role:We are seeking a Revenue Operations Manager, Customer Operations to oversee the operational framework that supports Later’s brand customers through our Influence Platform, Managed Services, and Mavely offerings. This pivotal role sits at the core of the customer lifecycle, connecting Sales efforts with the delivery of our Services and Client Success teams. You will be accountable for developing the systems, processes, and performance metrics that transform contracted revenue into efficient and effective customer outcomes.This high-impact position is ideal for an individual who excels in system thinking and outcome orientation, thrives in cross-functional settings, and relishes the challenge of structuring complex, rapidly growing businesses. Reporting to the VP of Revenue Operations, you will collaborate closely with Services, Client Success, Sales, and Finance to ensure our customer operations can scale alongside growth—while maintaining quality, profitability, and customer trust.

About SimpliSafeAt SimpliSafe, we are dedicated to revolutionizing home security. Our mission is to ensure the safety of every home, and we highly value the careers of our team members. Our workplace fosters a culture of collaboration and innovation, where individuals are encouraged to tackle challenges head-on and make a significant impact. We don’t just want you to work here; we want you to flourish and develop your career with us.We embrace a hybrid work model that allows our teams to balance time between the office and home. Typically, we ask our team to collaborate in our state-of-the-art office on two core days—usually Tuesday, Wednesday, or Thursday—while enjoying the flexibility to choose their work location for the rest of the week. This model provides the best of both worlds, maximizing productivity and work-life balance.Why Join Us?Our continuous growth necessitates the addition of talented, intelligent, and humble individuals who align with our values. Together, we aim to disrupt the home security industry and fulfill our mission of protecting every home.Your RoleWe are seeking a Principal Technical Program Manager to enhance our Engineering team's capabilities in delivering customer-centric product features and improvements. As the fastest-growing home security provider in the U.S., we are competing against established giants like ADT and tech behemoths such as Amazon and Google. To succeed in the expanding IoT home automation security market, we must learn rapidly, collaborate effectively, and innovate creatively. Our engineering team is proud to manage the entire 'full stack', from designing and building hardware circuit boards to coding user interfaces for our mobile applications.At SimpliSafe, we champion a ‘no-ego’, collaborative culture, earning recognition as a 'Top Place to Work' in 2021 by the Boston Business Journal. We strive to solve complex challenges in the home security and IoT sectors while continually evolving to provide our employees with the best possible work experience. If SimpliSafe resonates with you, we would love to connect!In this position, you will collaborate closely with engineering leadership to drive process improvements within the engineering department while ensuring alignment with company goals and facilitating communication with the Executive Team and Board of Directors.

At WHOOP, we are dedicated to revolutionizing human performance and extending health spans. We empower our members to achieve their peak potential through a profound understanding of their bodies and daily routines.As the Operations Program Manager, you will spearhead cross-functional manufacturing initiatives that enhance and innovate production processes throughout WHOOP’s global supply chain. Collaborating closely with Manufacturing, Supply Chain, Factory, Test, and Quality teams, your efforts will focus on delivering pivotal projects that boost product quality, throughput, cost-efficiency, and operational readiness.This position is based at our headquarters in Boston, MA, and is crucial for scaling and maintaining high-performance manufacturing through systematic execution, robust cross-functional collaboration, and a proactive approach to problem-solving.

Join Formlabs as a Technical Program Manager and be at the forefront of innovation in the 3D printing industry. In this pivotal role, you will lead cross-functional teams to drive the successful execution of technical programs, ensuring alignment with our strategic goals. Your expertise in project management and technical understanding will be key as you navigate complex challenges and deliver exceptional results.

At WHOOP, we're dedicated to transforming the landscape of human performance. Our innovative platform empowers individuals to optimize their potential through a profound understanding of their physiological data and daily activities.As a pivotal Capital Expenditure Program Manager within our Technical Program Management (TPM) team, you will be instrumental in enhancing our global manufacturing capabilities by converting capital investments into impactful production infrastructure. Your leadership will guide capital planning and execution throughout the entire product lifecycle. Collaborating closely with engineering, operations, and finance, you will ensure the provision of cutting-edge equipment, refined processes, and operational readiness essential for both new product introductions (NPI) and continuous improvement (CI) initiatives. This is a dynamic role for a strategic leader who excels at the intersection of product development and manufacturing operations, with a proven ability to manage risks, align diverse stakeholders, and drive rapid execution in a fast-paced environment.

Join the Equinox Coaching Foundations Program in the vibrant city of Boston, where you will embark on a transformative journey of personal and professional development. This program is designed for individuals passionate about fitness and coaching, offering a unique blend of theoretical knowledge and practical application. You will learn from industry leaders and gain the skills necessary to excel in the coaching field.

Join Formlabs as an NPI Operations Program Manager, where you will play a crucial role in bringing innovative products to market. You will lead cross-functional teams to ensure seamless execution of new product introductions, from conception through to launch. Your expertise in project management and operational excellence will be instrumental in driving efficiency and quality across our product development lifecycle.

About Merlin Labs: Merlin Labs is an innovative aerospace startup, backed by prominent venture capital, dedicated to developing autonomous pilot systems that facilitate both crewed and uncrewed flight operations. With support from leading global investors, we are collaborating with our clients to harness autonomy today and tackle some of the most significant challenges in aviation.About You: As a Senior Program Manager at Merlin Labs, you will be a strategic leader with extensive program management expertise, focused on driving mission-critical outcomes. You will oversee a suite of impactful customer-oriented defense and autonomy programs, guiding them from initial capture through to successful deployment and operational integration.Your unique combination of technical proficiency, stakeholder engagement, and operational discipline makes you an invaluable asset in fast-paced environments characterized by ambiguity and the need for swift execution. You excel at deeply understanding military operator requirements, converting them into actionable technical and programmatic priorities, and leading teams to achieve meaningful results. If you are passionate about influencing the future of aviation while fostering lasting customer partnerships, we would be thrilled to connect with you.

Become a Force for Good at Axon.At Axon, we are dedicated to our mission of Protecting Life. We are innovators, addressing society's most pressing safety and justice challenges through our advanced ecosystem of devices and cloud-based software. Our collaborative culture emphasizes open communication and respect, valuing diverse perspectives from our customers, communities, and colleagues.Life at Axon is dynamic, demanding, and impactful. Here, you will own your projects and instigate meaningful change, continually evolving while working towards a mission that matters in an environment where you can truly make a difference. Your ImpactAxon is in search of a driven and experienced Program Manager in Adoption & Enablement to spearhead internal enablement and customer adoption throughout the Fusus lifecycle. This role focuses on delivering training, developing curriculum, ensuring quality, and providing support post-deployment.This position marries program ownership with hands-on instruction, equipping both internal Axon teams and external law enforcement customers with the skills needed to effectively adopt Fusus workflows. Success hinges on your ability to teach platform functionality alongside the technical principles that facilitate successful deployments, translating real-world operational scenarios into scalable training experiences.The ideal candidate will be a strong cross-functional collaborator with an operational grasp of Axon Fusus, exceptional facilitation skills, and the capacity to independently conduct training and enablement sessions. This role is vital in ensuring customers transition seamlessly from deployment to ongoing support while maximizing product usage, operational readiness, and achieving long-term objectives.What You’ll DoLocation: Based in Axon hub sites across the United States (Atlanta, Boston, Denver, Scottsdale, or Seattle metro areas)Travel: Approximately 50%Reports to: Sr. Director, RTO SaaS Delivery

At Compass, we are dedicated to helping individuals discover their ideal place in the world. Since our inception in 2012, we have been transforming the real estate landscape with our comprehensive platform that enables residential real estate agents to provide unparalleled service to both sellers and buyers.As a Senior Technical Program Manager in Enterprise Technology, you will lead pivotal initiatives throughout Compass. Your responsibilities will encompass a broad spectrum of projects, from implementing advanced technical enhancements to managing third-party SaaS integration and standardizing operational processes and metrics. Your focus will be on optimizing execution, enhancing efficiency, and ensuring consistency while resolving dependencies, assessing technical risks, tracking progress, and communicating effectively with executive stakeholders.Key Responsibilities:Steer high-impact initiatives focused on developing new products and platforms for Compass.Oversee the complete life cycle of key programs, coordinating functional plans, liaising with stakeholders, and resolving issues to ensure minimal disruption to daily operations.Manage relationships and configurations with third-party software to ensure scalability and efficiency of our systems.Collaborate closely with product, design, engineering, and operations leadership while keeping executive management informed on progress and risks.Drive strategic planning and execution of significant programs within product development teams, working alongside infrastructure and cross-functional groups across the organization.Plan, manage, and deliver multiple technical programs across various organizations and locations, including mergers and acquisitions initiatives.Contribute significantly to the agile practices at Compass and participate in high-level planning on both quarterly and annual bases.Promote operational excellence and continuous process improvements throughout the organization.Utilize data and metrics to create clarity and drive decision-making through well-crafted narratives for both executives and teams.Develop Standard Operating Procedures (SOPs) to standardize and scale technical operations for ongoing improvement.

About Us:At JVS Boston, we are a dedicated non-profit organization committed to empowering individuals from diverse backgrounds to secure meaningful employment and build sustainable careers. Our mission is to collaborate with employers to foster productive workforces and facilitate the hiring and development of talent.We offer a comprehensive suite of services, including adult education, skills training, job readiness programs, job placement assistance, and access to post-secondary education. Our goal is to support employers in finding qualified candidates while enhancing the skills of their existing workforce. About the Opportunity:As the Outreach and Community Partnership Specialist (OCPS), you will work under the guidance of the Lead Career Coach to develop and sustain partnerships with community organizations. Your primary responsibilities will include engaging with members of our target communities to recruit participants for JVS programs and establishing strategic alliances with organizations that provide essential social services to our clients. This role will have a strong emphasis on outreach, partnership development, and representation at job fairs and community events.Additionally, you will support individuals in overcoming barriers to success, such as food insecurity, housing issues, childcare access, and utility costs. The OCPS will also gather resources and knowledge to assist coaches and clients in accessing necessary services for successful program participation and completion. You will manage a portfolio of partnerships, driving increased engagement with JVS through referrals to our programs and directly connecting clients with services that address their barriers.

WHOOP’s Membership Services team supports members with tools and insights to help them reach their goals. Every interaction aims to move members forward and prepare them for success. As WHOOP grows, the team adapts to meet evolving needs and deliver meaningful experiences. Role Overview The Program Specialist, Membership Services, leads the rollout of new initiatives that help internal teams deliver strong support for members. This position reports to the Program Team Manager and works closely with teams in Marketing, Product, Finance, and other departments. The goal: keep members’ needs at the center of every decision. What You Will Do Coordinate and implement programs that improve member support and satisfaction Collaborate with cross-functional partners to design and refine support initiatives Analyze data to guide decisions and inform the team’s strategic direction Manage systems and processes that create efficient, high-quality experiences for members Help shape the next generation of support programs as WHOOP’s membership grows Location This role is based in Boston, MA.

About the Role:As the Chief Financial Officer (CFO) at Jewish Vocational Services Inc. (JVS), you will play a pivotal role in shaping our financial strategy and ensuring the sustainability of our mission-driven initiatives. You will oversee financial planning, risk management, record-keeping, and financial reporting, while working closely with the executive team to drive operational efficiency and fiscal integrity.