Senior Programmatic Account Manager - Mid-Atlantic Region

StackAdaptUnited States

Remote Full-time

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Experience Level

Mid to Senior

Qualifications

To succeed in this role, candidates should possess:Proven experience in programmatic advertising and media buying. Strong analytical skills with the ability to interpret campaign data and derive actionable insights. Exceptional communication and interpersonal skills for building strong client relationships. Ability to thrive in a fast-paced, remote work environment. A proactive approach to problem-solving and a commitment to client satisfaction.

About the job

As a pivotal member of our team, reporting directly to the Director of Client Services, you will engage in fostering post-sales relationships. Your focus will include enhancing client adoption of the StackAdapt platform, managing campaign execution, ensuring client retention, and identifying opportunities for account expansion. Collaborating with Account Executives, Client Service support teams, and cross-functional departments will be essential to maximize the return on investment for our clients. Your expertise in RTB and programmatic media buying will be instrumental in optimizing campaigns and developing tailored solutions that ensure our clients' satisfaction with their campaign performance.

StackAdapt operates on a Remote First model; however, we are prioritizing candidates based in Pennsylvania, Delaware, Maryland, Virginia, and Washington, D. C. for this role.

Key Responsibilities:

Serve as the primary contact for a diverse portfolio of clients across various verticals.
Develop and implement tailored campaign strategies utilizing the StackAdapt platform.
Ensure campaign success through consistent reporting, strategic insights, and optimizations aligned with identified KPIs.
Set up and manage advertising campaigns on the StackAdapt DSP, including third-party tag integration and pixel troubleshooting.
Identify upselling opportunities and enhance service offerings by improving tools, procedures, and reports to drive efficiency.
Regularly analyze campaign performance to optimize strategies and recommend new opportunities.
Provide strategic guidance, acting as a trusted advisor to your clients.
Engage in both in-person and virtual meetings, delivering presentations and insights.

About StackAdapt

StackAdapt is at the forefront of marketing technology, dedicated to empowering marketers to effectively engage and convert their target audiences. Our cutting-edge platform, powered by AI, delivers unparalleled optimizations and insights, making us the preferred choice for forward-thinking marketers aiming to execute high-impact campaigns across various channels.

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Senior Programmatic Account Manager - Mid-Atlantic Region

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At StackAdapt, we are revolutionizing the way marketers connect with their audiences. As a trailblazer in technology, our platform executes 465 billion automated optimizations each second, leveraging AI to bridge brand and performance marketing. This empowers marketers to achieve significant results throughout the customer journey. Join the ranks of innovative marketers who trust StackAdapt for impactful campaigns across programmatic advertising and marketing channels.As a pivotal member of our team, reporting directly to the Director of Client Services, you will engage in fostering post-sales relationships. Your focus will include enhancing client adoption of the StackAdapt platform, managing campaign execution, ensuring client retention, and identifying opportunities for account expansion. Collaborating with Account Executives, Client Service support teams, and cross-functional departments will be essential to maximize the return on investment for our clients. Your expertise in RTB and programmatic media buying will be instrumental in optimizing campaigns and developing tailored solutions that ensure our clients' satisfaction with their campaign performance.StackAdapt operates on a Remote First model; however, we are prioritizing candidates based in Pennsylvania, Delaware, Maryland, Virginia, and Washington, D.C. for this role.Key Responsibilities:Serve as the primary contact for a diverse portfolio of clients across various verticals.Develop and implement tailored campaign strategies utilizing the StackAdapt platform.Ensure campaign success through consistent reporting, strategic insights, and optimizations aligned with identified KPIs.Set up and manage advertising campaigns on the StackAdapt DSP, including third-party tag integration and pixel troubleshooting.Identify upselling opportunities and enhance service offerings by improving tools, procedures, and reports to drive efficiency.Regularly analyze campaign performance to optimize strategies and recommend new opportunities.Provide strategic guidance, acting as a trusted advisor to your clients.Engage in both in-person and virtual meetings, delivering presentations and insights.

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Apr 21, 2026

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Senior Client Success Manager - Programmatic

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Full-time|$80K/yr - $95K/yr|Hybrid|New York, NY

WHO WE ARE Zeta Global (NYSE: ZETA) is an innovative AI-Powered Marketing Cloud that harnesses advanced artificial intelligence (AI) and vast consumer insights to empower marketers in acquiring, retaining, and expanding customer relationships efficiently. Our Zeta Marketing Platform (ZMP) aims to simplify sophisticated marketing through the unification of identity, intelligence, and omnichannel activation, leveraging one of the industry’s largest proprietary databases and AI capabilities. We enable our enterprise clients across various industries to personalize consumer experiences at an individual level, enhancing the effectiveness of their marketing initiatives. Founded in 2007 by David A. Steinberg and John Sculley, Zeta Global is headquartered in New York City, with offices around the globe. To learn more, visit www.zetaglobal.com. THE ROLE The Senior Client Success Manager – Programmatic is a dynamic, client-facing position responsible for overseeing the comprehensive success of a portfolio of strategic programmatic accounts. In this role, you will act as the primary client liaison, operational expert, and strategic ally, managing live campaigns, directing client communications, and driving performance, retention, and growth. This position demands robust programmatic expertise, sound judgment, and the capability to work autonomously while fostering close collaboration with Sales, Analytics, and Operations teams. This is a hybrid position based in New York City (3 days/week). RESPONSIBILITIES Oversee and manage 10+ active programmatic campaigns end-to-end across multiple accounts. Lead all client communications, including status calls, quarterly business reviews (QBRs), and escalations, providing clear insights and recommendations linked to business outcomes. Act as the technical owner of campaign execution, collaborating closely with Operations to ensure proper setup, effective optimization, and alignment with strategic goals (targeting, pacing, QA, troubleshooting). Leverage a deep understanding of DSP functionality and optimization levers to guide setup decisions, troubleshoot issues, and drive performance enhancements. Generate client-ready reporting and performance insights in conjunction with Analytics. Proactively identify and facilitate upsell, cross-sell, and renewal opportunities in partnership with Sales. Collaborate cross-functionally to address issues, drive improvements, and enhance client satisfaction.

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We are seeking a talented and experienced Programmatic Manager to join our dynamic team at Mediabrands. In this role, you will be responsible for overseeing and optimizing programmatic advertising strategies that drive impactful results for our clients. Your expertise in data analysis and digital marketing will be essential as you collaborate with cross-functional teams to innovate and enhance our programmatic capabilities.

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