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Senior Regulatory Operations Manager

Airbnb, Inc.United States
On-site Full-time $139K/yr - $163K/yr

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Experience Level

Senior

Qualifications

Ideal candidates will possess:A proven track record in regulatory operations or compliance management. Exceptional communication and interpersonal skills. Strong analytical skills and experience in risk assessment. The ability to work collaboratively in a fast-paced environment. Experience in stakeholder management.

About the job

Airbnb’s Cities team works closely with local governments and internal partners to shape fair home sharing regulations and support sustainable growth. As a Senior Regulatory Operations Manager based in the United States, this role focuses on building and scaling compliance programs across multiple regions.

Role overview

This position centers on developing practical solutions that help Airbnb, its hosts, and guests meet local requirements. The Cities team brings together product, policy, legal, and operational experts to ensure compliance while supporting the company’s expansion.

What you will do

  • Design and manage scalable compliance programs, sharing updates and results with leaders in Cities, Policy, Legal, and regional teams.
  • Act as the main contact for assigned jurisdictions, maintaining effective routines, managing stakeholders, and keeping documentation current.
  • Identify ways to reduce risk across regions by working closely with Engineering, Data Science, Operations, Policy, and Legal teams to align plans and deliver on goals.

Requirements

  • Strong operational skills, entrepreneurial mindset, and clear communication abilities.
  • Experience collaborating across teams and presenting insights to leadership.
  • Ability to align strategies, test and refine approaches, and build strong partnerships with government jurisdictions.

This role supports Airbnb’s reputation as a trusted partner by ensuring compliance strategies keep pace with new home sharing rules.

About Airbnb, Inc.

Airbnb, Inc. is a leading online marketplace that connects people with unique travel experiences around the globe. Our commitment to fostering authentic connections between guests and hosts has established us as a trusted community in the home sharing sector.

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