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Senior Site Reliability Engineer at Braze | San Francisco

BrazeSan Francisco
On-site Full-time $144K/yr - $258K/yr

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Experience Level

Senior

Qualifications

We are looking for candidates with:Strong experience in site reliability engineering, system administration, or DevOps environmentsProficiency in programming languages such as Ruby, Python, or GoFamiliarity with cloud services and infrastructure managementExperience with container orchestration tools like KubernetesExcellent problem-solving skills and the ability to work collaboratively within a team

About the job

At Braze, we pride ourselves on cultivating a team that is genuinely approachable, exceptionally kind, and intensely passionate about what we do.

We aim to fuel this passion by establishing high standards, promoting teamwork, and fostering a harmonious work-life balance as we collectively navigate rapid global growth, all while striving for greater equity and opportunity both within and outside our organization.

To thrive in our environment, you should be prepared to hold yourself and those around you to high standards. There are always opportunities for contribution: acting with autonomy, taking accountability, and being open to new perspectives are fundamental to our ongoing success.

Our deep curiosity and eagerness to share diverse passions with one another enrich our culture with a unique vibrancy.

If you are motivated to tackle exciting challenges and have a proactive mindset amid change, you will be empowered to make a significant impact here, backed by a sharp and passionate team. If Braze sounds like the right fit for you, we look forward to meeting you!

WHAT YOU'LL DO

As a Site Reliability Engineer (SRE), you will be responsible for ensuring the smooth operation of all internal-facing services and platforms, ultimately guaranteeing site uptime. SREs integrate the roles of system administrators and software engineers, applying sound engineering principles, operational discipline, and mature automation techniques to the infrastructure services we deliver. Our expertise spans systems such as networking, the Linux kernel, and specialized interests in scaling algorithms or distributed systems.

Our team plays a crucial role in enhancing automation, infrastructure reliability, and empowering Braze’s engineering teams to leverage the infrastructure products and platforms we develop with ease. Braze operates at a massive scale, supporting over 3.3 billion monthly active users across our customers, processing hundreds of billions of data points each month, and delivering billions of messages to end-users daily. Our diverse technology stack includes Ruby on Rails, MongoDB, Redis, Kafka, Kubernetes, and more. As a Senior Site Reliability Engineer at Braze, you will collaborate with your team and consumer engineering groups to continually enhance the infrastructure, automation, and tooling that power our internal products built on these technologies.

Main responsibilities:

  • Collaborate with Braze’s engineering teams to:
    • Design products that effectively utilize infrastructure platforms in a scalable and reliable manner
    • Troubleshoot reliability and scalability issues across all layers of the stack, including products built on our infrastructure platforms
    • Implement monitoring solutions and improve overall system performance...

About Braze

At Braze, we are dedicated to building meaningful relationships between brands and their customers. Our team is a vibrant combination of tech enthusiasts and forward thinkers who are passionate about innovation and creating exceptional customer experiences.

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