Senior Site Reliability Engineer at Zuora | Bengaluru, Karnataka

ZuoraBengaluru, Karnataka, India

On-site Full-time

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Experience Level

Senior

Qualifications

AI & Automation Expertise Practical experience in AI and automation technologies. Deep understanding of modern software development practices. Ability to work collaboratively in a fast-paced environment.

About the job

About Zuora

Zuora helps businesses adapt and grow by powering modern models like subscriptions, usage-based pricing, and AI-enabled services. The Zuora platform supports launching new products, automating billing, and driving recurring revenue. With more than ten years at the forefront of the Subscription Economy, Zuora is evolving its platform to deliver a comprehensive quote-to-cash solution. This foundation is built for flexibility and AI-readiness, enabling companies to monetize their offerings efficiently.

Role Overview: Senior Site Reliability Engineer

Zuora is hiring a Senior Site Reliability Engineer in Bengaluru, Karnataka. This role drives reliability strategy and advances automation across AI-powered systems. The engineer will take on complex systems, influence architecture, and work closely with teams across the company.

Key Responsibilities

Define and improve SLOs, SLIs, and resilience patterns for critical services
Develop automation using AI for detection, remediation, and forecasting
Lead initiatives related to cloud infrastructure and Kubernetes platforms
Enhance incident response processes and promote operational excellence
Mentor engineers and help shape reliability practices across the organization

Required Qualifications

8+ years in Site Reliability Engineering, DevOps, or large-scale production operations
Deep experience with AWS, including EC2, EKS, VPC, IAM, RDS, S3, and CloudWatch
Strong skills in Infrastructure-as-Code using Terraform (complex modules, state management, governance)
Advanced programming and automation abilities in Python and Shell, with a history of building robust automation for production
Expertise in Linux systems: performance tuning, security hardening, and advanced troubleshooting
Hands-on experience with distributed systems and data streaming platforms such as Kafka, especially in high-throughput environments
Comfort working independently on complex, ambiguous problems that have broad impact
Demonstrated technical leadership on large-scale reliability or infrastructure projects, including setting direction, influencing design, and mentoring engineers for measurable results

Location

This position is based in Bengaluru, Karnataka, India.

About Zuora

Zuora is a pioneering company at the forefront of the Subscription Economy, dedicated to transforming how businesses operate and grow. With a commitment to innovation and adaptability, Zuora supports companies in achieving their revenue goals through advanced technology solutions.

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Senior Site Reliability Engineer at Zuora | Bengaluru, Karnataka

Experience Level

Qualifications

About the job

About Zuora

Role Overview: Senior Site Reliability Engineer

Key Responsibilities

Required Qualifications

Location

About Zuora

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