Senior Site Reliability Engineer - Kong Konnect

Kong Inc.Canada

On-site Full-time

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Experience Level

Senior

Qualifications

What We Are Looking For:Experience: Proven experience in Site Reliability Engineering or a similar role, with a strong focus on managing production SaaS systems. Technical Skills: Proficiency with Kubernetes, Terraform, Helm, and CI/CD tools. Familiarity with data management systems like PostgreSQL and Redis is a plus. Problem-Solving: Strong analytical and troubleshooting skills, with the ability to work under pressure and manage complex technical environments. Collaboration: Excellent communication skills and a collaborative approach to teamwork.

About the job

Join Us in Powering Global Connections!

At Kong, we believe that technology should connect rather than divide. If you’re passionate about building robust systems that facilitate seamless API connectivity, we want to hear from you!

About the Position:

As a Senior Site Reliability Engineer, you will be an integral part of our global Platform SRE team, dedicated to developing, maintaining, and scaling Kong's multi-region SaaS platform that underpins the world's API connectivity.

You will design and automate production systems that cater to thousands of customers across AWS, GCP, and Azure. Your work will encompass everything from multi-region Kubernetes clusters to service mesh and gateway architectures, ensuring the utmost reliability, scalability, and security of our SaaS offerings.

This hands-on role is ideal for engineers who thrive in environments where they can optimize production SaaS systems at scale, automate operations, and enhance performance, resilience, and deployment pipelines.

Your Responsibilities Will Include:

Overseeing and scaling Kong's global SaaS platform (Konnect) to ensure reliability, availability, and performance across various regions and cloud environments.
Building, automating, and maintaining a Kubernetes-based infrastructure along with deployment workflows utilizing Terraform/Terragrunt, Helm, and ArgoCD.
Designing, maintaining, and optimizing multi-region data and caching layers, including PostgreSQL, Redis, ClickHouse, and Druid, for high availability and low latency.
Operating and enhancing Kong Gateway and Kong Mesh environments that support hybrid and distributed architectures.
Developing and maintaining CI/CD pipelines and GitOps workflows to automate service delivery and ensure consistent infrastructure modifications.
Enhancing observability and incident response readiness through tools such as Datadog, Prometheus, Grafana, and Thanos, while defining and tracking SLOs.
Collaborating effectively with development and security teams to ensure smooth operation of SaaS services adhering to reliability, security, and regulatory standards.

About Kong Inc.

Kong Inc. is at the forefront of API connectivity, providing a platform that empowers organizations to enhance their digital interactions. We foster a culture of innovation and teamwork, where every employee is encouraged to contribute to our mission of simplifying connectivity for businesses around the globe.

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Senior Site Reliability Engineer - Kong Konnect

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About the job

About Kong Inc.

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