About the job
About Us
Sprout Social empowers businesses around the globe to utilize the incredible potential of social media in a digital-first era. With our platform processing over one billion social messages each day, we provide critical insights and actionable data to more than 30,000 brands. This information drives strategic decisions that enhance business growth and innovation, fostering genuine connections with their end customers. Our comprehensive suite of social media management solutions includes robust publishing and reporting capabilities, customer care solutions, influencer marketing, integrated workflows, business intelligence, and proprietary agentic AI.
Key Responsibilities
- Develop, scale, deploy, and monitor our AI and Agent platforms with reliability, utilizing technologies including Java, Python, MySQL, OpenSearch, Redis, AWS, and Kubernetes.
- Integrate generative AI and agentic AI into Sprout’s existing infrastructure, defining and constructing frameworks for AI enablement across the platform.
- Utilize AI and agentic AI in your projects, employing tools such as Claude Code.
- Research and prototype cutting-edge AI technologies, frameworks, and methodologies to influence and shape technical roadmaps.
- Collaborate with product managers, designers, applied AI/ML scientists, and fellow engineers to outline requirements and execute feature development.
- Maintain project quality by meeting deadlines, deconstructing tasks, and ensuring thorough testing and monitoring.
- Support the team’s development through mentorship, knowledge sharing, and providing feedback on pull requests and technical designs.
