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Senior Software Engineer - Foundation at Front | San Francisco

FrontSan Francisco, CA
On-site Full-time

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Experience Level

Senior

Qualifications

Required Skills and Experiences:Proven experience in building frameworks and libraries, with a strong focus on developing distributed systems that prioritize reliability, observability, and performance. Excellent communication skills complemented by clear, structured thinking. Familiarity with modern programming languages and best practices in software engineering.

About the job

Join Front, the premier AI-driven customer service platform designed for seamless collaboration. Our innovative workspace integrates essential support channels, allowing teams to work together on requests, automate tedious tasks, and provide exceptional customer experiences throughout every interaction. With advanced workflows, AI capabilities, and customer insights, we empower organizations to prioritize their customers daily. Trusted by over 9,000 forward-thinking companies, including CultureAmp, HootSuite, and Y Combinator, Front is dedicated to delivering outstanding service at scale.

Supported by renowned investors like Sequoia Capital and Salesforce Ventures, Front has successfully raised $204M from top-tier venture capitalists and industry leaders from companies such as Atlassian, Okta, Qualtrics, Zoom, and PagerDuty. We take pride in being recognized as one of the best workplaces, earning accolades such as Built In's 100 Best Midsize Places to Work in SF 2025, Top Places to Work by USA Today 2025, Y Combinator's list of Top Companies in 2023, and #4 on Fortune’s Best Workplaces in the Bay Area™.

We are actively seeking talented engineers to join our Foundations team. This dedicated group is responsible for constructing the frameworks and systems that support our customer-facing functionalities. By developing shared libraries, frameworks, and tooling, they ensure that the infrastructure upon which we build Front is both scalable and dependable.

About Front

Front is at the forefront of redefining customer service through AI technology, providing an intuitive platform that fosters collaboration and enhances customer engagement. With a commitment to quality and innovation, Front is a recognized leader in the industry, making waves in how customer service is approached globally.

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