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Senior Software Engineer - Getting Help Team

WiseBudapest
On-site Full-time

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Experience Level

Senior

Qualifications

Your Role as a Senior EngineerAs a Senior Engineer on our team, you will lead the charge in solving intricate technical challenges, drive the implementation of innovative solutions, and mentor fellow team members. We seek a proactive individual who excels in a fast-paced, collaborative environment, takes ownership of projects, and is fervently dedicated to delivering exceptional customer experiences. Technical Expertise Required6+ years of experience in Java or other JVM-based languages, with substantial hands-on experience using the Spring framework. A proven track record of writing clean, maintainable code, and a strong commitment to best practices, including code reviews, open feedback, and continuous improvement. In-depth familiarity with backend development, databases (SQL/NoSQL), synchronous/asynchronous communication, and distributed systems. Experience in web development technologies and frameworks.

About the job

Join the Getting Help Team at Wise!

At Wise, our mission is to revolutionize financial services by making them faster, simpler, and more accessible for everyone. The Getting Help team is integral to this mission, focusing on empowering our customers to resolve their issues swiftly and effectively.

We have established a robust infrastructure that includes FAQs, self-service pages, and a newly launched chat platform—our primary support channel. With our commitment to enhancing customer interactions, automating solutions, and supporting other teams, we are dedicated to improving overall support experiences. As we aim to make chat the preferred communication channel for our customers by 2026, we need your expertise to elevate it to the next level!

 

About Our Team

We are a dynamic, cross-functional team composed of backend, frontend, iOS, and Android engineers, collaborating closely with a Product Manager, Analyst, and Designer. Together, we strive to deliver seamless and impactful solutions across all Wise platforms. Our culture thrives on collaboration, ownership, knowledge sharing, and a shared commitment to building stable, scalable systems while embracing rapid learning and iteration.

About Wise

Wise is a leading global technology company dedicated to creating the most efficient way to move and manage money worldwide. We aim to minimize fees, maximize ease, and ensure full speed in all financial transactions. Whether individuals or businesses are sending money internationally, spending abroad, or managing payments, Wise is here to simplify their lives and save them money. Join us in building a new network for the world’s money, designed for everyone, everywhere. Discover more about our mission and what we offer.

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