Crunchyroll, LLC logoCrunchyroll, LLC logo

Senior Software Engineer - Playback Telemetry and Observability

Crunchyroll, LLCHyderabad, Telangana, India
On-site Full-time

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Experience Level

Senior

Qualifications

Define and prioritize key QoE metrics, ensuring consistent implementation across platforms. Lead initiatives to monitor and enhance the real-time playback experience. Improve ingestion, processing, and access of playback telemetry data for better system reliability. Enhance alerting and monitoring capabilities for swift identification and resolution of playback issues. Develop and maintain internal data dashboards for enhanced data accessibility and advanced analysis. Work with cross-functional teams to identify issues in observability and propose scalable solutions. Promote best practices in automation, tooling, and infrastructure throughout the organization. Uphold high coding standards and contribute to a culture of engineering excellence. Engage in design and code reviews to ensure high-quality product development.

About the job

About Crunchyroll

Founded by anime enthusiasts, Crunchyroll is dedicated to delivering the vibrant culture and artistry of anime to a devoted audience. We cater to over 100 million anime and manga aficionados across more than 200 countries and territories, connecting them to the narratives and characters they love. Whether through online streaming, theatrical releases, gaming, merchandise, events, or more, our services are fueled by the beloved anime content.

Become a part of our team and help us pioneer the future of anime!

About the Role

As a Senior Software Engineer on our Playback Telemetry and Observability team, you will report directly to the Director of Engineering - Playback Engineering. Your contributions will play a vital role in enhancing the Playback Quality of Experience (QoE) for our fans. You will ensure data consistency across all platforms for accurate playback performance comparisons. With a strong emphasis on Near Real-Time Metrics, you will identify and prioritize key QoE metrics to offer immediate insights into the fan experience. A significant part of your responsibilities will involve improving data ingestion and access pipelines and bolstering alerting and monitoring capabilities to proactively address playback issues. You will collaborate across various platforms, driving greater efficiency and intelligence within the Playback Engineering organization.

About Crunchyroll, LLC

Crunchyroll is a premier destination for anime and manga, passionately serving a global audience and fostering a community that shares a love for these art forms. We continuously strive to innovate and enhance the experience for our fans.

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