Senior Software Engineer

Join our dynamic team at Unwrap.ai as a Customer Success Engineer! We are seeking an individual who possesses a unique blend of customer relationship expertise and a robust technical background. If you are driven, ambitious, and passionate about creating exceptional support experiences, we want you to contribute to our mission of building a world-class support environment from the ground up.As a Customer Success Engineer, you will deliver tailored support to a diverse clientele, ranging from innovative startups to established Fortune 500 companies, ensuring that every user maximizes the value of our platform. By combining your technical skills with a customer-centric approach, you'll troubleshoot and resolve technical issues, collaborate with our product and engineering teams on complex solutions, and relay critical customer insights that will shape our product development trajectory.Beyond direct support, you will develop user-friendly resources such as guides, FAQs, and best practice documentation to empower users and enhance their overall experience. You'll work closely with various teams across Unwrap, advocating for user needs and contributing to the continuous improvement of our platform.Who We AreUnwrap.ai is dedicated to creating products that people love. We partner with companies including Lyft, Stripe, Oura, Microsoft, Perplexity, and Github to effectively gather and analyze customer feedback. Our innovative platform processes feedback from myriad sources—support channels, surveys, and social media—utilizing cutting-edge natural language processing (NLP) technology to derive actionable insights for businesses across software, hardware, and retail sectors.Currently, our team comprises 30 enthusiastic members based in Santa Barbara, and we are experiencing rapid growth, supported by a recent $12 million Series A funding round from leading venture capital firms. Our founders, both former Amazon Alexa Product Managers, recognized the challenges of sifting through extensive customer feedback and developed Unwrap.ai to bridge the gap between users and developers, ensuring that customer voices are heard and prioritized effectively.

Are you passionate about empowering others to reach their potential? Do you consider yourself one of the most driven individuals you know? If so, you'll thrive at Unwrap.ai.We are actively seeking a Customer Success Manager to become part of our rapidly expanding team. We want someone who is enthusiastic about fostering customer relationships, excels in a dynamic environment, and possesses the strategic insight to pinpoint growth opportunities across our diverse customer base.In your role as a Customer Success Manager at Unwrap.ai, you will cultivate relationships with a variety of customers, ranging from innovative startups to renowned Fortune 500 firms, ensuring they derive maximum value from our platform. Your core responsibilities will include understanding each customer's unique objectives, crafting tailored success pathways, and identifying avenues for growth. On a daily basis, you will manage implementation, training, renewal, expansion processes, and provide ongoing customer support.Beyond direct account management, you will develop clear and informative resources such as guides, FAQs, and best practices to empower users and enhance their overall experience. You'll also work closely with various teams across Unwrap.ai, sharing valuable feedback, championing customer needs, and contributing to continuous enhancements to our platform and processes.About UsUnwrap.ai is dedicated to creating products that people cherish. We assist companies like Lyft, Stripe, Oura, Microsoft, Perplexity, and GitHub in gathering and processing feedback more efficiently. Our technology aggregates feedback from myriad channels—including support interactions, surveys, and social media—and utilizes cutting-edge NLP technology to derive actionable insights for customers across various sectors, including software, hardware, and retail.Currently, our team comprises 30 talented individuals based in Santa Barbara, and we are experiencing rapid growth. We are backed by venture capital and have recently secured $12 million in Series A funding from leading venture capitalists.Founded by two former Amazon Alexa Product Managers who were frustrated with manually sorting through customer feedback, support tickets, and bugs while working on Alexa, Unwrap.ai was created to streamline this process. We leverage Natural Language Processing to automatically categorize, tag, and analyze customer feedback, helping product and engineering teams build what truly matters.

Are you a highly driven individual with a passion for technology and customer engagement? If so, we have an exciting opportunity for you!At Unwrap.ai, we are seeking a dedicated Sales Engineer to enhance our customers' onboarding experience and empower our Sales team to secure more deals.In this vital role, you will be the first point of contact for our customers, guiding them through the integration of their data, gaining a thorough understanding of their business objectives, and customizing their Unwrap experience to help them achieve their goals.About UsUnwrap.ai is committed to revolutionizing how companies understand their customers. We collaborate with notable brands like Lyft, DoorDash, and Microsoft, utilizing advanced NLP technology to convert feedback from various sources into actionable insights for businesses across software, hardware, and retail sectors.Based in Santa Barbara, our rapidly growing team of 30 is backed by a recent $12M Series A funding round from top-tier VCs. Our founders, former Product Managers from Amazon Alexa, created Unwrap.ai to streamline the process of analyzing customer feedback, ensuring that businesses can listen to their customers effectively.We are a motivated and hardworking team that values results. If you find this opportunity thrilling, we look forward to receiving your application!Why We Are HiringOur rapid growth necessitates an expansion of our team to accommodate an increasing number of prospective customers.This role will enhance our ability to conduct more Proof of Concepts and onboard customers swiftly, allowing us to meet our ambitious growth targets for the year.

Join our dynamic team at jushico as a Customer Care Consultant. In this pivotal role, you will be the first point of contact for our valued customers, providing exceptional service and support. You will assist with inquiries, resolve issues, and ensure a seamless customer experience.

Join our vibrant team at Hillstone Restaurant Group as a Customer Service Greeter in beautiful Santa Barbara! In this pivotal role, you will be the first point of contact for our guests, creating a warm and welcoming environment. Your friendly demeanor and exceptional communication skills will enhance our guests’ dining experience from the moment they enter.We're looking for enthusiastic individuals who are passionate about providing outstanding service and thrive in a fast-paced setting. Come be part of our dynamic team where your contributions are valued and celebrated!

About the Role Domino's Pizza, Inc. is hiring a Customer Service Representative for its Santa Barbara location. This position plays a key part in making sure every customer receives friendly, accurate service from start to finish. What You Will Do Take customer orders and confirm details for accuracy Respond to questions about menu items, specials, and order status Address customer concerns and resolve issues as they come up Work with the team to keep service running smoothly What We’re Looking For Strong communication skills Enthusiasm for working with people Comfort handling several tasks at once Reliable and dedicated work ethic If you enjoy helping others and want to contribute to a team that values effort and commitment, consider joining Domino's in Santa Barbara.

Role Overview Domino's Pizza in Santa Barbara is hiring a Customer Service Representative. This position plays a key role in creating a welcoming experience for everyone who orders from our store, whether in person or over the phone. What You Will Do Take customer orders accurately and efficiently Respond to questions and resolve concerns with a friendly approach Maintain a positive, helpful atmosphere in the store Support team members to keep operations running smoothly What We Look For Strong communication skills Commitment to excellent customer service Comfort working with a team Ability to stay upbeat and focused during busy periods

About the Role Domino's Pizza in Santa Barbara is hiring a Customer Service Representative. This position centers on direct interaction with customers, both over the phone and in person at the store. The goal: make sure every customer has a positive experience, from placing an order to picking it up or receiving it. What You Will Do Take customer orders accurately and efficiently Answer questions about menu items, specials, and store policies Address and resolve customer concerns or issues Maintain a friendly and welcoming attitude throughout each shift Team Culture Teamwork is important at Domino's. The store aims to create a supportive workplace where everyone can contribute and develop new skills. A positive attitude and willingness to help others are valued.

Position Summary: We are in search of a dynamic and results-oriented Technical Sales and Field Service Engineer to join our esteemed team at CaptiveAire. This role will focus on expanding our business by supporting current clients while also spearheading efforts to attract new customers. The ideal candidate will engage in applications engineering, provide sales support, and conduct field service tasks, thriving in a fast-paced, results-driven environment. This position offers comprehensive formal training and mentorship, allowing you to gain in-depth knowledge of CaptiveAire products, market strategies, application engineering processes, and essential business development techniques.

BKF Engineers is a premier multi-service infrastructure consulting firm specializing in civil engineering and surveying services throughout California and the Pacific Northwest. With over 110 years of experience, BKF is committed to excellence in serving a diverse range of clients, including transportation, water resources, land development, government, and federal sectors.At BKF, you will discover a unique platform to advance your career with purpose. Our corporate culture fosters professional independence, innovative thinking, and meaningful collaboration across all offices. We are proud to have been recognized as a Great Place to Work for two consecutive years.The Area Lead for Water & Wastewater (W/WW) is a pivotal role responsible for overseeing operations, managing client accounts, ensuring project delivery, and guiding team performance within a specified geographic region. Reporting directly to the Regional Lead for Water & Wastewater, this position ensures alignment with both regional objectives and firm-wide standards. The Area Lead will actively engage in project execution, client interaction, and team coordination, acting as a crucial liaison between technical personnel, other Area and Discipline Leads, and regional leadership.

Are you passionate about creating innovative solutions? Do you strive to exceed your limits? If so, Unwrap is the perfect place for you.We are looking for a Senior Full Stack Engineer who is eager to engage with all layers of our technology stack, from frontend to backend and data pipelines. Our technology is primarily built using TypeScript, with a GraphQL/Node.js backend and a React-based frontend.In this role, you will take ownership of critical customer-facing components from inception to deployment. This involves understanding customer needs, compiling sprint requirements, and delivering core product features. You will have the opportunity to collaborate with various departments, including sales, marketing, and customer success, while primarily focusing on designing and developing user-centric tools. We prefer candidates who can work in-person, as most of our team operates from our vibrant Santa Barbara, CA office, conveniently located near restaurants, cafes, and the beach.About UsUnwrap.ai aims to revolutionize how products are developed by prioritizing customer feedback. We assist notable companies including Lyft, Stripe, Oura, Microsoft, Perplexity, and GitHub in efficiently collecting and processing feedback. By utilizing advanced Natural Language Processing (NLP) technology, we transform insights from various feedback channels into actionable recommendations for our clients in the software, hardware, and retail sectors.Our team of 20 in Santa Barbara is rapidly expanding and well-funded, having recently secured $12M in Series A funding from top-tier venture capitalists. Founded by two ex-Amazon Alexa Product Managers, we understand the challenges of managing extensive customer feedback. Unwrap was created to streamline this process, enabling builders to connect better with users and produce products that genuinely resonate.If you thrive in a motivated, results-driven environment, we are excited to see your application!

Are you passionate about building innovative solutions? Do you possess a relentless drive to succeed? If so, Unwrap is the perfect place for you!We are on the lookout for a talented Full Stack Software Engineer Intern who is eager to work across the entire technology stack, focusing on both frontend and backend development, as well as data pipelines. Our tech stack predominantly utilizes TypeScript; our backend is powered by GraphQL and Node.js, while our frontend framework is React.In this role, you will take ownership of delivering essential customer-facing components from start to finish. You'll be responsible for understanding customer requirements, compiling sprint needs, and ultimately delivering impactful product features. You'll gain insights into various aspects of the company, including sales, marketing, and customer success, with a primary focus on designing and developing user-facing tools. This is an on-site position, as most of our team works from our beautiful downtown Santa Barbara office, conveniently located near fantastic restaurants, coffee shops, and the beach.About UsUnwrap.ai is on a mission to revolutionize how people engage with products they love. We empower companies like Lyft, Stripe, Oura, Microsoft, Perplexity, and GitHub to collect and process feedback more effectively. By aggregating feedback from thousands of sources—such as support channels, surveys, and social media—we employ cutting-edge Natural Language Processing technology to derive actionable insights for customers across software, hardware, and retail sectors.Currently, our team consists of 20 dedicated professionals in Santa Barbara, and we are rapidly expanding. We are backed by venture capital and have recently secured a $12M Series A funding round from top-tier investors.Our founders, former Amazon Alexa Product Managers, recognized the challenges of managing vast amounts of customer feedback. They understood the necessity of prioritizing customer requests efficiently, which led to the inception of Unwrap.ai. We leverage Natural Language Processing to automatically categorize, tag, and analyze customer feedback, enabling product and engineering teams to create what users truly desire. Our ultimate goal is to bridge the gap between users and builders, ensuring that the world is filled with products that resonate with people's needs.If you are excited about the prospect of joining our dynamic and motivated team, we look forward to receiving your application!

Are you passionate about creating innovative solutions? Do you consider yourself one of the most driven individuals around? If so, Unwrap is the perfect place for you.We are on the lookout for a talented Full Stack Engineer eager to engage with our entire tech stack, encompassing both frontend and backend development and data pipeline management. Our technology utilizes TypeScript, with a GraphQL/Node.js backend and a React frontend.In this role, you will take ownership of delivering key customer-facing components, understanding user needs, compiling sprint requirements, and launching essential product features. You will collaborate across various departments, from sales to marketing to customer success, while primarily focusing on designing and developing user-centric tools. We strongly prefer candidates who can work in-person, as most of our team is based in the scenic Santa Barbara, CA. Our downtown office is conveniently located within walking distance of fantastic dining options, coffee shops, and the beach.About UsUnwrap.ai is on a mission to create products that resonate with people. We assist renowned companies like Lyft, Stripe, Oura, Microsoft, Perplexity, and GitHub in collecting and processing feedback more effectively. Our platform aggregates feedback from numerous sources (support channels, surveys, social media) and leverages cutting-edge NLP technology to derive actionable insights for clients across software, hardware, and retail industries.Currently, we are a dynamic team of 20 based in Santa Barbara, experiencing rapid growth and backed by venture capital, having recently secured a $12M Series A funding round from leading investors.Founded by two former Amazon Alexa Product Managers, we recognized the challenges of manually sorting through customer reviews, support tickets, and bugs while working on Alexa. Understanding the importance of effectively prioritizing customer feedback, we established Unwrap.ai to automate this process. Our innovative use of Natural Language Processing enables us to cluster, tag, and analyze customer feedback, empowering product and engineering teams to create what users truly desire. Our ultimate goal is to bridge the gap between users and creators, allowing innovators to fill the world with beloved products.Our close-knit team is characterized by motivation, dedication, and a results-driven attitude. If this opportunity excites you, we eagerly await your application.

Are you passionate about innovation and eager to create impactful solutions? Join Unwrap, a forward-thinking company where your ambition can shine.We are on the lookout for an Applied NLP Engineer with a keen interest in developing customer-oriented technologies that transform large volumes of customer feedback into actionable insights. Our clientele includes industry leaders such as Github, Stripe, Oura, and Microsoft, who trust Unwrap to analyze millions of feedback entries to guide their focus.In this role, you will take ownership of delivering substantial customer-facing solutions from conception to deployment. This includes gathering customer requirements, defining sprint objectives, and launching essential NLP features. You'll interact with various departments, from sales to marketing to customer success, while primarily concentrating on designing and implementing NLP features that propel our product and insights forward.This position is located in the vibrant city of Santa Barbara, CA, with our office situated downtown, just a short walk from fantastic restaurants, coffee shops, and the beach.

Pearce Services, part of CBRE Group, Inc., specializes in asset management for mission-critical electromechanical infrastructure across North America. Since 1998, the company has supported industries such as renewable energy, telecommunications, and data centers with maintenance, repair, operations, and engineering services. Areas of expertise include uninterruptible power supply (UPS) systems, backup generators, battery energy storage systems (BESS), and critical cooling systems. Pearce Services employs more than 4,000 people in 28 locations nationwide. This Critical Power Field Technician (UPS Engineer) role is based in Santa Barbara, CA, and covers the surrounding region. The position focuses on on-site preventive, corrective, and restorative maintenance for critical power equipment. Supported systems include UPS, DC systems, inverters, power distribution units (PDUs), static transfer switches (STS), and standalone reserve battery technologies. The work calls for strong problem-solving abilities and adaptability to shifting field requirements. Main Responsibilities Install electrical equipment, such as small rack-mounted UPS systems, batteries of various sizes, and UPS or battery monitoring devices. Maintain battery cabinets, racks, maintenance bypass systems, battery monitoring equipment, DC systems, and related electrical infrastructure. Carry out periodic and lifecycle-driven services, including failure analysis, troubleshooting, component replacement, and battery string installation. Build and sustain strong customer relationships by delivering high-quality service and identifying upselling opportunities. Respond quickly and effectively to customer field troubleshooting requests. Act promptly during critical situations to reduce downtime. Mentor and guide crew members on site work and troubleshooting best practices. For more information about Pearce Services, visit http://www.pearce-services.com.

The RoleJoin Pearlyplan as a Software Engineer based in Santa Barbara, CA, where you will play a pivotal role in building cutting-edge platform capabilities that establish Pearly as the premier payments solution in the dental sector. Our projects are designed for scalability from day one, encompassing everything from user-centric workflows to robust payment processing, notification, and data synchronization systems. Your contributions will directly affect millions of users.Beyond coding applications, you will enhance our development infrastructure to ensure safe scaling of our organization, focusing on automated testing, monitoring, and internal tooling. Each project will be an opportunity to showcase your craftsmanship, both individually and collaboratively within our teams. At Pearlyplan, you will foster product excellence, ensuring we lead in our industry.Our Tech StackWe utilize a hyper-modern tech stack optimized for developer experience and scalability. Your code will be impactful, straightforward, and secure from day one, primarily using Typescript, GraphQL, and PostgreSQL. Our tools harness the best of open-source and cloud technologies, including Serverless Functions, GitHub Actions, Docker, and Playwright. We prioritize making the coding process at Pearlyplan enjoyable and frictionless, continuously iterating on our stack and tools to remain at the forefront of technology, including the latest AI innovations like Claude Code and Cursor.Your ResponsibilitiesFull Development Cycle Ownership: Participate in every phase of development, from product ideation and specifications to implementation and production release.Platform Definition: Conduct research and make crucial decisions regarding data modeling, architecture, infrastructure, and tooling.Effective Collaboration: Engage in a flat and supportive team environment where collaboration is encouraged and the best ideas prevail.Future-Focused Development: Build solutions that not only meet today's needs but also anticipate future requirements, creating generalized frameworks as a core principle.

Join BKF Engineers, a premier multi-service infrastructure consulting firm, recognized for over 110 years of excellence in civil engineering and surveying across California and the Pacific Northwest. Our commitment to innovation and collaboration fosters a unique environment where your career can flourish.As a certified Great Place to Work for two consecutive years, we value professional autonomy and meaningful teamwork. We are currently seeking a proactive and detail-oriented Senior Accountant to enhance our Finance team. This pivotal role is essential for upholding the integrity of our financial operations, facilitating general ledger activities, financial reporting, and ensuring compliance.This position offers the flexibility of remote work based on the candidate’s location and business needs, making it an excellent opportunity for a dedicated professional who excels in a dynamic and collaborative setting.

BKF Engineers is a distinguished multi-service infrastructure consulting firm specializing in civil engineering and surveying solutions across California, the Pacific Northwest, and beyond. With a legacy spanning over 110 years, we have been dedicated to serving transportation, water resources, land development, government, and federal clients with excellence. At BKF, we offer a unique opportunity for career growth and development. Our culture emphasizes professional autonomy, innovation, and meaningful collaboration across our various offices. We are proud to have been recognized as a Great Place to Work for two consecutive years.We are currently seeking a Practice Area Lead for Water/Wastewater to join our dynamic team! The ideal candidate will possess a profound understanding of Water and Wastewater requirements and will be responsible for ensuring excellence in project delivery, client service, talent development, revenue growth, and financial performance within this domain.

BKF Engineers is a premier multi-service infrastructure consulting firm specializing in civil engineering and surveying services throughout California, the Pacific Northwest, and beyond. With over 110 years of experience, our firm has built a strong reputation for serving a diverse range of clients, including transportation, water resources, land development, governmental, and federal entities. Our offices are strategically located across California and the Portland area, allowing us to provide exceptional service to our clients.At BKF, we offer a unique opportunity for career growth with a purpose. Our culture emphasizes professional autonomy, innovation, and impactful collaboration among teams. We are proud to have been recognized as a Great Place to Work for two consecutive years, highlighting our commitment to employee satisfaction and engagement.The Senior Project Director plays a crucial role in leading a portfolio of intricate projects and managing strategic client accounts within a designated practice area or geographic region. This position is essential in bridging project execution with area leadership, ensuring excellence in delivery, client satisfaction, and team development. The Senior Project Director aids the Area Lead by supervising portfolio performance, mentoring Project Managers and Project Directors, and spearheading strategic business development initiatives within their portfolio.