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Senior Software Implementation Consultant

AppianMcLean, Virginia
On-site Full-time

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Experience Level

Senior

Qualifications

To excel in this role, candidates should possess:Proficiency in software implementation and project management. Experience working with AI technologies and digital transformation initiatives. Strong analytical and problem-solving skills. Ability to communicate effectively with technical teams and business stakeholders. Familiarity with agile methodologies and software development life cycles. Proven track record of delivering successful software solutions.

About the job

Appian is hiring a Senior Software Implementation Consultant to join the Customer Success team in McLean, Virginia. This position centers on guiding clients through every stage of software projects, from gathering requirements to delivering custom solutions and AI features built on the Appian platform. The work supports organizations as they modernize operations and strengthen their digital capabilities.

What you will do

  • Partner with commercial clients post-sale to design and implement applications tailored to their needs using Appian.
  • Oversee projects end-to-end: define, design, develop, and deploy solutions that address business challenges.
  • Operate within an agile framework, working to understand both business processes and technical requirements.
  • Build relational data models and launch them into production environments.
  • Create APIs for integrating Appian with other systems.
  • Explore and implement AI use cases, leveraging Appian’s AI tools such as retrieval augment generation (RAG), agentic workflows, prompt engineering, and current generative models.
  • Collaborate closely with client technical teams and business users throughout the software development life cycle.
  • Enable clients to build and manage their own process applications on the Appian platform.

Team and culture

The Customer Success team at Appian values intensity, excellence, and collaboration. Team members support each other’s growth and share knowledge as they deliver strong business outcomes. Tackling complex challenges together is a core part of the culture.

Work location

This role is based onsite at Appian headquarters in McLean, VA. In-person collaboration is key, with employees expected to work in the office 4 to 5 days per week to foster teamwork, idea sharing, and strong connections across the company.

About Appian

Appian is a leading provider of business process management software, dedicated to helping organizations achieve digital transformation through innovative technology solutions. Our commitment to excellence drives our mission to empower businesses to succeed in a rapidly changing digital landscape.

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