companyASM International logo

Senior Software Support Engineer

ASM InternationalUS > Arizona > Phoenix
On-site Full-time

Clicking Apply Now takes you to AutoApply where you can tailor your resume and apply.


Unlock Your Potential

Generate Job-Optimized Resume

One Click And Our AI Optimizes Your Resume to Match The Job Description.

Is Your Resume Optimized For This Role?

Find Out If You're Highlighting The Right Skills And Fix What's Missing

Experience Level

Senior

Qualifications

Qualifications:Proven experience in software support or engineering roles, particularly in embedded systems. Strong analytical and problem-solving skills with a focus on diagnosing and resolving complex software issues. Proficiency in programming languages relevant to embedded systems. Excellent communication skills, capable of collaborating effectively with cross-functional teams. A passion for technology and a desire to contribute to innovative solutions.

About the job

 

Embark on a rewarding journey with ASM, where innovative technology converges with a collaborative work environment.

For over 55 years, ASM has led the way in technological advancements, pushing the boundaries of what's possible. With a diverse workforce of over 4,500 employees representing 70 nationalities, our team and our state-of-the-art semiconductor devices significantly impact global trends such as 5G, cloud computing, AI, and autonomous driving. We are more than just a technology company; we are committed to diversity, inclusion, and sustainability, striving to create a positive effect on the world. Our development programs are designed to foster your growth, shaping your future and expanding the horizons of innovation.

At ASM, our Software Engineering teams are dedicated to delivering software solutions that yield immediate, measurable results in semiconductor processing equipment operations. The hardware includes robotics, gas valves, temperature controllers, and more.

As a Senior Software Support Engineer, your role will be pivotal in diagnosing, replicating, and resolving software issues reported by our customers and within our demo lab.

Key Responsibilities:

  • Collect relevant information to investigate issues, reproduce them, identify root causes, and suggest corrective actions.
  • Troubleshoot and resolve software issues, focusing on embedded software for control systems, while effectively triaging mechanical, electrical, and software bugs.
  • Manage escalation calls with field support engineers, ensuring clear communication and effective resolution strategies.

About ASM International

ASM International is a leader in the semiconductor industry, committed to advancing technology and fostering a diverse work environment. Our dedication to innovation drives us to create impactful solutions that shape the future of technology globally.

Similar jobs

Tailoring 0 resumes

We'll move completed jobs to Ready to Apply automatically.