Senior Solutions Engineer

At Intercom, we are revolutionizing customer service through innovative AI solutions, striving to empower businesses to deliver exceptional customer experiences.Our flagship AI agent, Fin, is the most advanced customer service AI available, enabling businesses to provide round-the-clock, flawless service and significantly enhance customer interactions. Fin seamlessly integrates with our Helpdesk, creating an all-encompassing solution known as the Intercom Customer Service Suite, designed to tackle complex queries that necessitate human intervention.Founded in 2011 and trusted by nearly 30,000 businesses worldwide, Intercom is setting a new benchmark for customer service. Our core values drive us to push boundaries, operate with speed, and deliver unparalleled value to our clients.We believe in the importance of speed, and Berlin epitomizes this with its unique combination of technical expertise and vibrant creative culture. It is a globally connected city, closely situated to our R&D hubs in Dublin and London, making it the ideal environment for top-tier technical talent to flourish and collaborate on ambitious projects.This year, we aim to expand our Berlin team by hiring 100 professionals in engineering, AI, data science, product, and design. Joining us now means becoming part of the foundational R&D team in this region, allowing you to leave a lasting impact as we develop the world's leading customer agent!What’s the opportunity?We are seeking Senior Product Engineers to join our AI Group, focusing on the development of Intercom’s AI-driven products. As a Product Engineer in machine learning, you will collaborate closely with our ML Scientists and product teams, gaining a deep understanding of our products, customer needs, and our ML tech stack.Your role will involve defining innovative ML features, researching suitable algorithms, and rapidly deploying prototypes to our customers. Our team is highly product-focused, working in partnership with Product and Design teams to expedite our production processes. Thanks to our dedicated engineering team, we frequently transition from successful offline tests to production within weeks.We are passionate about leveraging machine learning technology, having productized everything from classic supervised models to groundbreaking unsupervised clustering algorithms and transformative applications of transformer neural networks. We rigorously test and measure the real customer impact of every model we implement.

Join our innovative team at Databricks as a Senior Solutions Architect. In this pivotal role, you will leverage your expertise in big data and cloud technologies to design and implement bespoke solutions that drive business value for our clients.You will collaborate with cross-functional teams to address complex challenges, ensuring the seamless integration of our platform into customer environments. Your deep understanding of data architectures and analytical methodologies will empower organizations to harness the full potential of their data.

At Enpal, we envision a future where every home harnesses the power of solar energy, equipped with storage solutions and electric vehicles. Our innovative approach combines solar systems, battery storage, wall boxes, smart meters, and heat pumps into a comprehensive energy solution. Central to our mission is our AI-driven platform, Enpal.One+, seamlessly integrating thousands of systems to optimize energy procurement and market feed-in.Are you prepared to create tangible solutions that enhance daily living for countless households? What you build at Enpal will not only generate clean energy for tomorrow but will also transform our energy usage for the better.Your RoleAs a Senior Software Engineer, you will tackle intricate challenges in providing renewable energy solutions. Your responsibilities will range from digitalizing solar panel installation planning through engaging frontend applications, to developing APIs for real-time energy data, and managing scalable cloud infrastructure in Azure.We pride ourselves on our dynamic work culture that promotes rapid development and significant career advancement. Our commitment to making sustainable solar energy accessible to all thrives on a customer-focused mindset and collaborative efforts among software development, product management, and lean, experimental business strategies.Join us in refining your expertise, participating in the energy revolution, and together, we will take ownership of the sustainable changes we aspire to see in the world!At Enpal, you will:Develop Software. We focus on delivering incremental value with each iteration, celebrating improvements that enhance user experience and contribute to climate goals.Enhance Developer Satisfaction. We prioritize stability and automation, minimizing the need for manual regression testing and late-night deployments.Pursue Growth & Learning. Whether you’re well-versed in Kafka or just starting with Azure Bicep, we encourage sharing knowledge and will support your development journey.Contribute to Architecture & Vision. Your insights will shape our technical landscape and guide our future direction.

At Taktile, we are revolutionizing the way financial institutions harness the power of AI for pivotal decision-making. As we expand rapidly, serving enterprise clients in the financial services sector, we are on the lookout for a skilled Senior Solutions Engineer to join our pre-sales team. In this role, you will have the opportunity to showcase the transformative capabilities of our AI-driven decision-making solutions to some of the world's leading financial institutions.As a Senior Solutions Engineer specializing in enterprise pre-sales, you will act as the crucial technical liaison between our prospective enterprise clients and our cutting-edge AI-powered decisioning platform. Collaborating closely with our Sales Team, you will design AI-oriented solutions tailored for the most innovative players in the financial industry. Your primary goal will be to secure the technical win by illustrating how Taktile employs Generative AI and advanced Machine Learning techniques to address intricate challenges related to credit, risk, and fraud. You will become a trusted advisor for our clients, guiding them in achieving their strategic objectives and realizing the value of integrating Taktile into their decision-making tech stack.If you have a passion for pioneering technology, keep abreast of the latest advancements in AI, and possess several years of hands-on experience with Python, APIs, and contemporary AI models in client-facing environments—while thriving in a dynamic team that fosters your growth—then we believe this opportunity is perfect for you!

About lemon.markets At lemon.markets, we empower individuals to invest with ease. Our mission is to expand investment opportunities for all European clients and businesses by providing seamless access to capital markets. By enabling FinTechs, banks, and wealth managers to offer cutting-edge investment products, we aim to foster financial well-being for their clientele.lemon.markets offers a Brokerage-as-a-Service platform, delivering uncomplicated digital access to capital markets through a single API. Our API-first infrastructure ensures that launching investment products is both customer-centric and compliant. We simplify complexity for our partners with comprehensive documentation, a self-service customer operations portal, and adherence to a clear regulatory framework, allowing them to launch in weeks, not months.Having experienced firsthand the challenges of brokerage infrastructure, we understand that building an investment product can be costly and daunting. We alleviate this burden by shielding our partners and their clients from underlying complexities, making investing accessible to everyone. We thrive on tackling challenging problems and creating significant value, attracting exceptional talent because we believe that outlier companies are built by extraordinary individuals like you.Your Mission:As a Solutions Engineer, you will play a crucial role in ensuring the success of our commercial partnerships. Acting as a vital technical liaison, you will connect our external partners with internal product development teams, ensuring that the solutions we design are both commercially attractive and operationally feasible. You will assist prospects in comprehending how their investment use cases align with the lemon.markets platform and what it entails to bring those use cases to fruition across teams.This position offers a unique opportunity to influence every stage of the partner and product lifecycle, from aiding pre-sales go-to-market efforts to facilitating seamless partner onboarding post-sales. You will guide prospects through deep qualification processes, uniting internal teams around a shared understanding of requirements, risks, and solution pathways. You will transform complexity into clarity by structuring workshops, mapping operational models, and coordinating across disciplines to ensure the design of end-to-end solutions.We seek a strategic thinker, a problem solver, and a passionate advocate for both our partners and our product. You will thrive in a dynamic, collaborative setting, motivated by the challenge of building lasting solutions.

Pleo’s Berlin-based Commercial team is looking for a Solution Engineer to support the pre-sales process for its spend management platform. This role blends technical expertise with an understanding of accounting to help prospective customers see the value Pleo brings to financial workflows in B2B SaaS. Role overview The Solution Engineer works closely with sales, guiding customers through product capabilities and tailoring demonstrations to their needs. The position involves both technical and business conversations, ensuring potential clients understand how Pleo can streamline their expense management. Team structure This position reports to the Solutions Manager and is part of a small, collaborative team of three. The group partners with the wider Commercial team to accelerate sales cycles and provide input that helps refine the product. Teamwork and open communication are essential in this setting. What you will do Lead product demonstrations, presentations, and workshops tailored to customer requirements. Create and deliver technical proposals, respond to RFPs, and build proof of concepts. Develop a deep understanding of each customer’s objectives, technical environment, and accounting processes. Share customer feedback and insights with product and engineering teams to influence future development. Ensure a seamless transition from pre-sales to implementation and onboarding teams.

About Us:At BigID, we are a pioneering technology startup dedicated to providing cutting-edge solutions in data security, compliance, privacy, and AI data management. As market leaders in data innovations, we empower organizations to mitigate risks, foster business growth, ensure compliance, enhance customer trust, make informed decisions, and maximize the value of their data.We are assembling a global team that is passionate about technological advancements and innovation. BigID has earned numerous accolades, including:Recognized as a Hot Company in Artificial Intelligence and Machine Learning at the Global InfoSec AwardsFeatured in the Citizens JMP Cyber 66 List of the Hottest Privately Held Cybersecurity CompaniesListed in the CRN 100 as one of the 20 Coolest Identity Access Management and Data Protection Companies for three consecutive yearsIncluded in the DUNS 100 Best Tech Companies to Work ForNamed one of the Top 3 Big Data and AI Vendors to Watch in the 2023 BigDATAwire Readers and Editors Choice AwardsHonored in the 2024 Inc. 5000 list for the fourth consecutive yearShortlisted for the 2024 AI Awards for Best Use of AI in CybersecurityAt BigID, our exceptional team is the cornerstone of our success. Join a vibrant culture that is fast-paced and rewarding, where you will collaborate with some of the brightest minds in the industry who value innovation, diversity, integrity, and teamwork.Who We Are Looking For:We are expanding our Solutions Engineering team and are on the lookout for exceptional Engineers to join our successful team. This group works in close collaboration with innovative organizations eager to leverage BigID’s platform. Your expertise will help influence customer decisions, provide valuable solutions, and facilitate effective proof-of-value implementations. With your strong technical skills, critical thinking, and enthusiasm for dynamic problem-solving, you will be prepared to make an immediate impact.Requirements:We are seeking candidates based in Germany who are fluent in both English and German.

Join SumUp's Global Bank team, where we engineer the foundational infrastructure and services that empower merchants with digital banking solutions. We simplify financial management for small businesses, ensuring reliability and ease of use. As part of our Balance Management Squad, you will play a crucial role in modernizing and consolidating our balance management systems across Europe. We are embarking on an exciting journey to develop a global transaction history service, providing merchants with consistent and transparent insights into their financial activities. In your role as a Senior Backend Engineer, you will be instrumental in updating legacy systems, fostering innovation while ensuring stability, collaborating with cross-regional teams, and architecting dependable services that cater to diverse markets with unique regulations. If you are passionate about solving intricate problems in high-load environments, have a keen interest in banking, and seek a team that embraces challenges, we encourage you to apply!

As a Senior Forward Deployed Engineer at Taktile, you will play a pivotal role in our mission to empower businesses through data-driven decision-making. You will work closely with our clients, leveraging your technical expertise to implement innovative solutions that drive efficiency and growth. Your responsibilities will include designing and deploying complex systems, collaborating with cross-functional teams, and providing ongoing support to ensure our clients achieve their goals.

About dltHubdltHub is at the forefront of innovation, leveraging the dlt library, the leading open-source Python library for data loading, boasting ~6 million downloads monthly. Our mission is to develop cutting-edge AI-native data tools built on a robust open-source foundation.Our team thrives on speed and adaptability, driven by a commitment to experimentation, automation, and user-focused AI workflows. We are a highly dynamic group of seasoned data and machine learning engineers, with our roots in Berlin and a burgeoning presence in the United States.Supported by prominent investors like Bessemer Venture Partners, Foundation Capital, and Dig Ventures, our team comprises technical founders from renowned companies such as Hugging Face and Instana. Our core values drive us: we communicate boldly, create impactful solutions, automate tirelessly, bring enthusiasm to our work, fulfill our commitments, and celebrate our collective achievements. About the RoleWe are seeking a passionate Solutions Engineer to assist our customers in integrating our products seamlessly into their systems, while also supporting our sales team in acquiring new clients. If you excel in a fast-paced environment and are eager to play a critical role in shaping the future of an early-stage startup, this position is perfect for you. Key ResponsibilitiesAs a vital member of our solutions engineering team, you will engage in both post-sales support and pre-sales initiatives. Your responsibilities will include:Facilitating the implementation and deployment of dlt OSS within client systemsGuiding customers through onboarding and providing ongoing support

Mendix builds a low-code application development platform used by organizations worldwide to launch new ideas quickly. Since joining Siemens in 2018, Mendix has blended the scale of a global software company with the flexibility of a fast-growing team. The Solutions Engineer - Core AI position is available in several cities: London, Rotterdam, Amsterdam, Munich, Berlin, Erlangen, Frankfurt, or Stuttgart. This role centers on developing and scaling hybrid agentic workforces by combining low-code tools, AI, data, and system integrations. The goal is to help organizations efficiently create and orchestrate agents and applications. What you will do Design and build customer-facing prototypes and lighthouse projects to test and validate AI-driven integration scenarios. Lead strategic workshops and technical sessions with both customers and internal teams, focusing on agentic AI workflows and advanced integrations. Transform successful customer projects into reusable assets, such as reference architectures, blueprints, accelerators, and scalable patterns. Act as the technical lead for agentic system design, guiding tool selection, orchestration, and multi-agent strategies. Develop and manage complex integration architectures to ensure smooth operation across diverse platforms.

Join Databricks as a Senior Staff Software Engineer! At Databricks, we are passionate about empowering data teams to tackle some of the world's most challenging problems, ranging from security threat detection to groundbreaking cancer drug development. Our mission is to build and operate the finest data and AI infrastructure platform, allowing our customers to concentrate on the high-value challenges central to their missions. Our engineering teams develop sophisticated products that address significant needs globally. We are responsible for one of the largest-scale software platforms, consisting of millions of virtual machines that generate terabytes of logs and process exabytes of data daily. Given our scale, we frequently encounter cloud hardware, network, and operating system issues, and our software is designed to shield our customers from these challenges seamlessly. The Delta DML team is responsible for the core write-path operations of Delta Lake, the open-source storage layer powering the Databricks Lakehouse. Our goal is to deliver top-tier performance and a smooth user experience at massive scales, with the majority of data processed in Databricks traversing our platform. We spearhead performance innovations such as Low Shuffle Merge and Deletion Vectors, and actively contribute to open-source initiatives to unify Delta and Iceberg formats. We are looking for a highly capable and experienced Senior Staff Software Engineer to join our backend team. In this pivotal role, you will be key in designing, developing, and maintaining robust backend systems that power Databricks workspaces. You will create the next-generation platform for serving workspace assets, ensuring high queries per second (QPS), low latency, reliability, and performance, while proactively addressing future growth challenges. Additionally, as a senior team member, you will provide technical leadership, mentorship, and guidance to junior engineers, enhancing overall team coding practices and system designs. Your Impact: Address real business needs at scale through your software engineering expertise. Conduct low-level systems debugging, performance measurement, and optimization on extensive production clusters. Architect design solutions, influence product roadmaps, and take ownership of new projects. Implement tools to enhance automation and operability of services. Utilize your extensive experience to help prevent and investigate production issues. Plan and lead complex technical projects that involve collaboration with multiple teams across the company. Act as a technical team lead by mentoring others, leading sprint planning, delegating tasks, and participating in project planning.

Why choose voize? Because we’re more than just a job!At voize, we recognize that the most valuable asset for frontline workers is time—time to care, connect, and be present. Unfortunately, that precious time often gets consumed by administrative tasks that take nurses away from their primary focus: people.We are revolutionizing this by developing an AI companion that alleviates nurses from administrative burdens, allowing them to reclaim up to 30% of their time. Rather than replacing human interaction, we enhance and support their contributions. Over 1,500 care facilities trust voize, and more than 100,000 nurses depend on our AI companion to help manage their daily responsibilities.Our mission is fueled by a $50M Series A funding round led by Balderton Capital, with backing from HV Capital, Y Combinator, and other prominent VCs.As a rapidly expanding team, we combine cutting-edge technology with a genuine social impact. Now, we invite you to join us on this exciting journey!

PPRO helps businesses access local payment methods, making it easier for global companies to sell through the options their customers prefer. Partners include Ant Group, PayPal, and Stripe, supporting expansion into new markets. The team at PPRO brings together over 50 nationalities across more than 10 countries. Collaboration and innovation are central to how the company works, with a strong focus on the customer experience. Role overview The Senior Software Engineer - Transaction Processing joins the Gateways team in Berlin. This role centers on building, improving, and supporting PPRO’s global payment processing gateway. The work directly impacts the platform’s reliability, scalability, security, and compliance. There is a strong emphasis on making customer integration smoother and helping the business adopt new payment methods efficiently and securely.

Become a pivotal member of our Berlin team, dedicated to enhancing a high-performance Geospatial Platform and GIS cloud solution. In this role, you will participate in the development of a distinctive hybrid architecture that effectively merges offline, edge-processing capabilities (PIX4Dfields) with scalable cloud solutions (PIX4Dcloud).Your contributions will focus on the comprehensive development of AgTech data services aimed at addressing real-world challenges—creating innovative tools that enable farmers to maximize yields, minimize chemical usage, and contribute to environmental sustainability. Engage daily with intricate and dynamic geospatial datasets, including high-resolution drone imagery, satellite feeds, and maps for autonomous tractors and spray drones. From large-scale backend processing of raster (GeoTIFF) and vector data to crafting intuitive, map-centered Angular interfaces, your work will have a significant impact. Our technology stack includes Python 3.11+ (Django/FastAPI), Angular 16+, Docker, and AWS.

At Enpal, we envision a future where every rooftop boasts a solar system, every home is equipped with a storage unit, and every garage houses an electric vehicle. We facilitate this vision through our comprehensive solution for decentralized energy, which encompasses solar systems, battery storage, wall boxes, smart meters, and heat pumps. Central to our operations is our cutting-edge AI-powered platform, Enpal.One+, which seamlessly integrates and optimizes thousands of systems to enhance electricity procurement and trading in the energy market.Are you prepared to contribute to tangible solutions that significantly enhance the quality of life for countless households each day? Your innovations at Enpal will not only provide clean energy for the future but will also drive a lasting transformation in our energy consumption practices.Your RoleAs a Senior Software Engineer (f/m/d), you will tackle complex challenges in delivering renewable energy solutions. This includes transforming the planning and installation processes of solar panels through engaging frontend applications, developing APIs that support real-time energy data, and scaling our cloud infrastructure on Azure.We pride ourselves on our agility and rapid career advancement opportunities. Our mission to democratize sustainable solar energy can only be realized through a customer-focused and product-oriented approach, coupled with collaboration between software development, product management, and our lean, experiment-driven business development strategy.Join us in honing your professional skills, participating in the energy revolution, and collectively owning the sustainable changes we aspire to bring to the world! We eagerly await your application.At Enpal, your responsibilities will include:Developing Software. We are committed to delivering incremental value with every iteration, celebrating improvements that enhance user experiences and contribute to our climate goals.Enhancing Developer Satisfaction. No one should have to stay up late deploying new solutions or manually run regression tests repeatedly. We focus on enhancing stability and automating processes such as load testing and vulnerability scans.Continuous Growth and Learning. Whether you're a Kafka expert or just getting started with Azure Bicep, we are eager to learn from your expertise and ensure you continue to develop through our knowledge-sharing initiatives.Architectural and Visionary Work. Contribute to the architecture and strategic vision of our software solutions.

Join Braze as a Senior Solutions Consultant, where you will play a pivotal role in guiding our clients to harness the power of our innovative customer engagement platform. In this position, you will work closely with cross-functional teams to deliver tailored solutions that meet our clients' unique needs.As a key member of our team, you will leverage your expertise to provide insights and strategies, ensuring that our clients successfully implement and utilize our services. Your ability to communicate effectively and foster strong relationships will be crucial in maintaining client satisfaction and driving business growth.

Join praxipal, where we're revolutionizing healthcare administration with our AI-powered workforce, tackling the global shortage of medical staff.We believe that medical assistants should focus on patient care rather than mundane tasks like scheduling, messaging, or invoicing. Enter Luna, our AI receptionist, who automates communication and is already embraced by over 100 medical practices.As we expand Luna's capabilities to manage all aspects of patient communication, we're on a mission to streamline administrative processes directly within existing practice systems.Backed by one of Europe’s leading investors and recognized as one of Germany's fastest-growing healthtech startups, our team comprises talents from renowned organizations such as Palantir, Amazon, and SAP.We are currently seeking a Senior Software Engineer (Infra & Platform) to construct the reliable, secure, and scalable infrastructure that powers Luna.The RoleLuna operates in real-time, automating critical workflows involving sensitive patient data. Therefore, reliability, latency, and security are not just goals; they are essential features of our product.In this hands-on, technical role, you will establish and maintain the platform that ensures Luna's reliability in daily practice operations. This includes managing cloud infrastructure, CI/CD processes, identity and access management, observability, and Luna’s real-time voice stack. Your work will help minimize risks, streamline deployments, facilitate quick failure diagnostics, and embed security as a core principle.This position is on-site in Berlin and requires fluency in German.

At GALVANY, we are dedicated to transforming climate-neutral living into a reality for all. Our core focus lies in implementing effective solutions such as heat pumps, battery storage, and smart metering, making them accessible, reliable, and affordable. GALVANY-Tech is pioneering the energy transition through innovative software solutions. We are developing an AI-driven Operating System that facilitates the sales, planning, installation, and operation of heat pumps and integrated energy systems, catering to everything from single-family homes to multi-unit buildings, and operating within our Energy Community as a Virtual Power Plant.As a successful green-tech startup, we believe that sustainable impact and long-term growth can only be achieved through a robust business model. We prioritize customer value, transparency, and accountability, standing firmly for top-quality heating solutions and fostering an environment where individuals take charge and create lasting changes.The RoleAs a Senior Data Engineer at GALVANY, you will design and maintain the data infrastructure that supports our AI-based Operating System. You will process real-time energy data from heat pumps and integrated systems, construct data pipelines that empower AI models and analytics, and guarantee the integrity of data across our entire ecosystem—from individual residences to our Virtual Power Plant.