About the job
Join Moveworks as we pioneer one of the most advanced enterprise AI platforms globally, integrating generative LLMs, agentic reasoning, enterprise search, and natural conversation into a seamless product experience. Our Enterprise Search empowers employees by enabling them to effortlessly locate answers and content across multiple tools and platforms. A key contributor to customer satisfaction is the extensive and reliable content integrations we offer, connecting to crucial systems such as documents, tickets, chats, wikis, and CRM, while maintaining stringent governance and permission standards.
As a Senior Staff Product Manager, you will play a vital role in ensuring the market success of our content integrations portfolio. You will craft the strategic narrative, streamline deployments, enable field teams, collaborate with ecosystem partners, and drive product adoption and growth.
Your Responsibilities:
- Gain in-depth understanding of customer needs and market dynamics: identify segmentation, analyze the competitive landscape, and comprehend the challenges of deploying integrations within large enterprises (including security, governance, admin workflows, and change management).
- Contribute to defining and assessing the “GA readiness” for integrations, including packaging, documentation, deployment guides, support escalation paths, and operational playbooks.
- Spearhead adoption initiatives for new connectors and significant integration capabilities through announcements, release notes, demo assets, and internal training.
- Lead early access programs to gather user feedback and validate innovative product features.
- Act as a primary advocate for the Voice of the Customer (VoC) across product, engineering, and leadership teams.
- Equip Sales, SE, CS, and Support teams with effective talk tracks, discovery questions, ROI narratives, competitive responses, implementation checklists, and troubleshooting guides.
- Define and track success metrics for integrations, ensuring alignment with customer needs.
- Incorporate field insights into product planning: translate customer feedback and deployment experiences into prioritized requirements and clear acceptance criteria for inbound Product Managers.
- Engage with the community and generate content that fosters interest and success.
