Senior System Integration Engineer

Xenon7Cairo, Cairo Governorate, Egypt

On-site Full-time

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Experience Level

Senior

Qualifications

RequirementsTechnical Skills• Minimum of 4 years of experience in integration.• Hands-on involvement with:IBM Cloud Pak for IntegrationIBM App Connect (ACE / IIB)IBM MQKafka• Extensive experience in building and consuming APIs (REST / SOAP).• Strong grasp of enterprise integration patterns (ESB, messaging, event-driven architecture).• Proven experience working in production, mission-critical environments.• Backend development proficiency in:Java (Spring / Spring Boot). NET / C#• Familiarity with microservices-based architectures.• Experience with CI/CD pipelines and containerized environments.• Knowledge of cloud or hybrid integration environments. Preferred Qualifications• Bachelor’s degree in Computer Science, Information Systems, or a related field.• Experience in large-scale integration environments (banking, telecom, healthcare, etc.).

About the job

About Us

At Xenon7, we partner with global enterprises and visionary startups to create innovative, high-impact technology solutions. Our areas of expertise encompass Web, Data, AI, Infrastructure, and large-scale enterprise platforms. By integrating profound technical knowledge with agile delivery methodologies, we empower our clients to accelerate digital transformation, optimize operations, and attain sustainable growth. Whether we are enabling leading banks or pioneering startups, our mission is to deliver advanced, future-ready solutions to tackle today’s most intricate challenges.

About The Client

Become part of one of Egypt’s premier financial institutions, celebrated for its extensive range of banking services, which includes Retail, Corporate, and Islamic Banking. With a rapidly expanding footprint and a robust emphasis on innovation, this bank is investing significantly in digital transformation efforts to modernize its platforms and enhance customer experiences. This is an exciting opportunity to engage in a pioneering journey where technology and banking intersect at scale.

Job Summary

We are on the lookout for a Senior Integration Engineer who possesses substantial hands-on experience with IBM integration technologies. The primary focus of this role will be to design, develop, and maintain enterprise-grade system integrations. You will be responsible for delivering scalable, dependable, and secure integrations utilizing IBM Cloud Pak for Integration, with significant exposure to APIs, messaging, and event-driven architectures. Experience in backend technologies such as Java or . NET is highly advantageous, particularly within microservices-based environments.

About Xenon7

Xenon7 is a leader in crafting innovative technology solutions, collaborating with both global enterprises and dynamic startups. Our commitment to excellence is reflected in our broad expertise across various domains, including Web, AI, Data, and Infrastructure. We prioritize agile methodologies to ensure our clients can navigate the complexities of digital transformation effectively.

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Full-time|Remote|Remote — Cairo, Cairo Governorate, Egypt

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Full-time|On-site|Cairo, Cairo Governorate, Egypt

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Feb 16, 2026

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Operations Manager

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Full-time|On-site|cairo, Al Qāhirah, Egypt

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Senior Manager of Managed Services

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Full-time|On-site|Cairo, Cairo Governorate, Egypt

Role OverviewThe Senior Manager of Managed Services is tasked with driving and expanding the recurring revenue model by ensuring the stability, quality, and ongoing enhancement of daily operations for all managed services clients.This position plays a crucial role in protecting renewals, long-term outsourcing agreements, and operational SLAs through delivering consistent service, fostering customer engagement, and optimizing operational efficiencies. It is essential in establishing managed services as a profitable, reliable, and scalable business unit, rather than merely a support function.Key Responsibilities1. Ownership of Managed Services OperationsOversee the complete delivery of all managed services projects, including renewals and headcount-driven outsourcing contracts.Guarantee 24/7 operational readiness (where applicable) across support, DevOps, and infrastructure.Act as the escalation point for critical incidents, service disruptions, and customer-related issues.2. Revenue Protection and ExpansionManage renewal strategies and execution in collaboration with Sales and Customer Success teams.Ensure that service performance aligns with contract renewals and upselling opportunities.Identify growth opportunities within existing accounts (scope expansion, service upgrades, additional capacity).3. Service Quality and SLA OversightDefine, monitor, and enhance SLAs, OLAs, and KPIs continuously.Ensure adherence to contractual obligations (availability, response time, resolution time).Conduct root-cause analysis and implement preventive measures for recurring issues.4. Leadership in Customer Success and AdoptionLead Customer Success and Adoption teams to maximize product and service utilization.Ensure effective execution of onboarding, enablement, and ongoing adoption initiatives.Transform customer feedback into actionable improvement strategies.5. Excellence in DevOps and InfrastructureOversee DevOps processes to ensure stability, scalability, and reliability in releases.Manage cloud infrastructure performance, cost efficiency, and security.Ensure synergy between development teams and managed services operations.6. Operational Efficiency and Cost ManagementOptimize staffing models for managed services and outsourcing initiatives.Balance cost, service quality, and utilization to safeguard margins.Drive automation and AI-driven operations (AIOps, self-healing, predictive monitoring).7. Coordination Across FunctionsCollaborate closely with COO, PMO, and other departments to optimize service delivery.

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