About the job
DigitalOcean is hiring a Senior Technical Account Manager based in Denver. This role serves as the main contact for customers, helping them get the most from DigitalOcean’s cloud solutions.
Role overview
The Senior Technical Account Manager works directly with clients, guiding them through technical challenges and building lasting relationships. The position focuses on ensuring customers are satisfied and supported throughout their experience with DigitalOcean’s products.
What you will do
- Act as the primary point of contact for assigned customers
- Provide technical guidance to help clients address challenges
- Conduct regular account reviews to monitor progress and identify opportunities
- Work closely with cross-functional teams to meet customer needs and support successful deployments
Requirements
- Strong background in technology and customer relationship management
- Experience guiding clients through technical issues
- Commitment to delivering customer success

