About the job
Appian’s Customer Success team in Madison, Wisconsin, is looking for a Senior Technical Consultant who will play a key role in post-sales client engagement. This position focuses on building custom software solutions and supporting digital transformation initiatives using the Appian platform.
What you will do
- Define, design, develop, and implement custom software and AI solutions for commercial clients on the Appian platform
- Work through the entire project lifecycle, from gathering requirements to final deployment
- Collaborate in an agile setting to understand client business processes and technical needs
- Deploy relational data models and build APIs to integrate with other systems
- Explore and implement AI use cases, including Appian’s AI tools, retrieval-augmented generation (RAG), agentic workflows, prompt engineering, and generative models
- Work closely with both client technical teams and business users throughout the software development lifecycle
- Support clients as they learn to build their own process applications
Growth and collaboration
This role provides access to resources and opportunities to develop consulting skills while working on AI-driven digital transformation projects. Senior Technical Consultants regularly collaborate with internal teams and clients to deliver solutions tailored to each organization’s needs.
Appian values intensity and excellence. The team sets high standards, approaches challenges with determination, and holds itself accountable for quality outcomes. Every project reflects a commitment to strong results and a collaborative approach.

