Senior Technical Product Manager - Search

Lyft is looking for a Senior Technical Operations Program Manager to join the team in Toronto, Canada. This role sits within Corporate Engineering, IT, Privacy, and Security, working closely with business leaders and technology teams to deliver high-impact programs that support Lyft's mission and workforce. Role Overview The Senior Technical Operations Progr…

Job Purpose: The Senior Manager of Technical Program Management at EQ Bank plays a pivotal role in overseeing the comprehensive planning and management of intricate technical solutions throughout our Digital Banking ecosystem. Reporting directly to the Director of Technical Program Management, this leader will be responsible for ensuring the delivery of quantifiable value and outstanding customer experiences. This position emphasizes execution in alignment with company policies and strict adherence to Enterprise Change Management Processes. The Senior Manager will prioritize customer needs and the effects on customer journeys, driving delivery excellence by identifying technical risks, creating mitigation strategies, managing dependencies, and fostering collaboration across engineering teams, product management, and both internal and external partners. The ideal candidate will cultivate robust cross-functional relationships and exert influence without direct authority to achieve desired outcomes that align with business objectives, while simultaneously enhancing the reliability and usability of customer-facing products and services.

Join Us in Strengthening Global Connections!At Kong, we value diverse applicants who may not fit every criterion but are eager to contribute. If you're passionate about cybersecurity and your skills align with our needs, we encourage you to apply!Position Overview:We are in search of a proactive and skilled Senior Technical Program Manager (TPM) to bolster our Cybersecurity team within the Office of the Chief Information Security Officer (OCISO) at Kong. This role will encompass a wide array of cybersecurity initiatives, including risk management, compliance automation, security operations, and technical delivery.The successful candidate will possess extensive experience in an Information Security or Cybersecurity role, showcasing a robust comprehension of security frameworks, risk management, and technical program execution. Relevant certifications such as CISSP or CISM are highly regarded.Key Responsibilities:Lead and oversee Kong's Cybersecurity Programs within the OCISO.Establish, develop, and monitor key performance indicators (KPIs).Collaborate with engineering, product, and business teams to define, prioritize, and deliver effective technical solutions.Communicate complex technical challenges and resolutions to leadership and stakeholders effectively.Remain informed on regulatory and industry standards (such as ISO 27001, PCI-DSS, FedRAMP, NIST 800-53) to guide risk and control strategies.Develop strategies for issue and risk mitigation, contingency planning, and compliance adherence.Exhibit ownership and independence in managing programs and delivering high-quality results.Qualifications:Proven experience in an Information Security or Cybersecurity team.Strong program and project management skills with comprehensive knowledge of security and audit frameworks (e.g., SOC 2, PCI, ISO, FedRAMP).Ability to effectively connect Product, Engineering, and Architecture teams to facilitate solutions.Exceptional communication, stakeholder engagement, and organizational capabilities.

At BlueCat, we are revolutionizing the Intelligent Network Operations landscape. As a forerunner in this rapidly evolving field, we provide organizations with innovative network operation models that combine essential core services with advanced, predictive insights into network health and performance. Our Intelligent NetOps solution stands out as a first-to-market integration of understanding and change management. We empower teams to enhance agility and minimize risks associated with rapid changes through a comprehensive management lifecycle that spans from provisioning to proactive troubleshooting and remediation.We take great pride in our award-winning culture, which is a cornerstone of our identity. Recognized with the prestigious 'Great Place to Work' certification, joining our team means becoming part of a leading technology company acknowledged as one of Canada’s top workplaces across various categories, including Technology, Youth Engagement, Women, and Mental Health and Inclusion.Location: Remote or TorontoDepartment: Learning & DevelopmentReports To: Vice President, Learning & DevelopmentWe are looking for a dynamic and strategic Technical Enablement Program Manager to spearhead our enablement initiatives for portfolio offerings, sales conversion strategies, and technical sales readiness. This pivotal role will collaborate closely with our Sales Leadership, Product Marketing, Product Management, Engineering, and other stakeholders to ensure our Technical Go-to-Market Team is thoroughly equipped to effectively position, differentiate, and sell our solutions throughout the customer lifecycle.

Join Stripe as a Technical Program Manager specializing in Enterprise Readiness Programs. In this pivotal role, you will lead initiatives aimed at ensuring that our enterprise solutions are robust, scalable, and ready for deployment. You will collaborate with cross-functional teams to drive program execution, identify risks, and implement solutions that enhance our enterprise offerings.Your expertise in technical program management will be instrumental in facilitating communication between engineering, product, and operations teams. You will champion best practices in project management and contribute to a culture of continuous improvement.

Role Overview Lyft is hiring a Program Manager for the Technology Operations team in Toronto. This position focuses on improving operational efficiency and strengthening technology infrastructure across the organization. What You Will Do Lead initiatives that support and optimize technology operations. Work with teams from different functions to coordinate and deliver projects on schedule. Help align project outcomes with Lyft’s broader strategic objectives. Location This role is based in Toronto, Canada.

Empower Every Identity, from AI to HumanAt Okta, we believe that identity is pivotal for unlocking the potential of artificial intelligence. We secure AI by constructing a trusted, neutral infrastructure that allows organizations to confidently navigate this transformative era. This endeavor demands a tenacious approach to tackling complex challenges with significant real-world implications. We are in search of innovators and leaders who act with speed and urgency while executing with precision.This is a chance to engage in work that defines your career. If you share our commitment to this mission, we would love to connect.The Okta Security team's mission is to fortify Okta's standing as the premier Identity-as-a-Service solution by identifying and mitigating risks that impact our employees, products, and most importantly, our clients. As the adoption of cloud applications accelerates, businesses are increasingly challenged to assess risks accurately and respond at the pace of their operations.As a Staff Technical Program Manager within the Cyber Defense team, you will be instrumental in advancing large-scale security initiatives. Collaborating with our global Cyber Defense Operations and Engineering teams, you will design, develop, and refine the tools and processes that safeguard Okta and our customers. This position requires outstanding leadership abilities, exemplified by your capacity to influence and align stakeholders across all levels—from individual engineers to executive leadership. You will facilitate effective team collaboration, resolve conflicts, prioritize tasks, and cultivate a culture of shared dedication to mutual objectives.The ideal candidate will possess extensive experience in cybersecurity and a proven history of managing technical programs within a dynamic, cloud-native setting. This role necessitates strong leadership, a sense of ownership, autonomy, and exceptional communication skills, with the capability to translate intricate technical issues into straightforward, actionable strategies.

Role overview Stripe is hiring a Program Manager for the People Operations Strategy team. This role focuses on leading projects that improve employee experiences and make operations more efficient. The Program Manager works with teams across the company to put strategic initiatives into practice, ensuring they reflect Stripe’s culture and values. Location This position is open to candidates based in the US (remote or national) and Toronto.

Samsara seeks a Business Operations Manager to join the Technical Support Operations team. This position is remote and based in Toronto. The focus is on refining business processes and advancing operational objectives within technical support. Key responsibilities Collaborate with teams throughout the company to enhance customer support initiatives Find and implement ways to streamline workflows and improve efficiency Apply data analysis to inform and support strategic decisions Impact This role plays a central part in shaping how Samsara delivers technical support by making processes more effective and efficient.

Join our dynamic team at sia as a Senior Program Manager for the Corporate Treasury Liquidity Program. In this pivotal role, you will lead initiatives that enhance our liquidity management strategies, driving operational excellence while collaborating with cross-functional teams. You will be instrumental in developing and implementing innovative solutions that align with our corporate objectives.Your expertise will guide the team in navigating complex financial landscapes, ensuring compliance with regulatory requirements, and optimizing our liquidity framework. If you are passionate about shaping the future of treasury operations and possess a strategic mindset, we invite you to apply!

Vantage Analytics is hiring a Senior Program Manager to coordinate project delivery across product and engineering teams. This is a remote position based in Toronto. The role centers on managing dependencies, reducing risks before they affect progress, and keeping stakeholders in sync with realistic, data-driven timelines. What you will do Validate team capacity and align project dependencies to maintain a steady delivery pace. Manage a master release calendar, tracking major milestones across product areas. Lead weekly meetings with engineering leads to identify and resolve blockers or dependencies. Spot projects at risk early and work with product managers to address issues before they escalate. Standardize and document handoffs between client services, product, and engineering teams. Monitor team performance metrics to give leadership accurate delivery forecasts and insights into market opportunities. Step in to facilitate decisions and resolve delays when operational roadblocks occur. Requirements 5+ years of experience in program management or technical project management, ideally in AdTech, MarTech, or a fast-growing SaaS company. Proven track record managing complex projects with multiple interdependencies. Hands-on experience with Jira (Advanced Roadmaps), Confluence, and project visualization tools. Preferred experience Background in Retail Media environments is a strong plus. Vantage Analytics supports enterprise retailers in activating advertising strategies across onsite, offsite, and in-store channels. With teams in North America and Asia-Pacific, Vantage helps retailers build and scale media networks using advanced technology.

About the Role enable is looking for a Senior Technical Project Manager in Toronto, ON. This role drives the planning, execution, and delivery of complex technical projects from start to finish. The Senior Technical Project Manager keeps projects aligned with business goals, meeting deadlines and budget targets. What You Will Do Lead cross-functional teams through all phases of technical projects Coordinate efforts and maintain clear communication between stakeholders Track progress, identify risks, and implement mitigation plans Promote collaboration to keep projects moving efficiently What We Look For Extensive experience managing technical projects Strong leadership skills in guiding teams and facilitating stakeholder communication Ability to identify project risks and develop effective solutions Comfort working in a changing environment with shifting priorities

Join Us as a Technical Project Manager in Trading OperationsAt Nascent, we are pioneering the future of AI-driven trading strategies. The speed at which we can launch new trading venues is critical to capturing opportunities in the market. As a Technical Project Manager for Trading Operations, you will spearhead the execution of exchange onboarding, brokerage integration, and vendor coordination — pivotal tasks that determine our trading capabilities.This role transcends traditional project management; you will be at the helm of intricate projects, collaborating across engineering, operations, and external partners to achieve operational readiness within essential timelines.Positioned at the crossroads of technical systems and external relationships, you will adeptly manage the complexities of exchange connectivity, including KYC/KYB workflows, API integrations, and prime brokerage alliances. You will leverage AI and build custom tools to streamline coordination processes. With a small team, you will enjoy significant autonomy and accountability for results, rather than just adherence to processes.If you thrive in dynamic environments and seek to make a tangible impact on a trading firm's capital deployment capabilities, this is the opportunity for you. If you have experience in trade operations and envision how to enhance workflows using AI and innovative tools without bureaucratic constraints, this role is designed for you.This position is fully remote, with a flexible working schedule that accommodates +/- 3 hours of EST.

ServiceNow is seeking a dynamic and experienced Senior Manager of Technical Support Management to lead our support initiatives in Toronto. The ideal candidate will have a proven track record in managing technical support teams and enhancing customer satisfaction. You will be responsible for developing strategies that improve service delivery and operational efficiency, ensuring our clients receive unparalleled support. Your leadership will drive our mission to provide seamless and effective solutions to our customers.

As a Senior Manager of Technical Account Management at Hootsuite, you will lead a dynamic team dedicated to enhancing client experiences through expert technical support and strategic guidance. You will play a pivotal role in ensuring customer satisfaction and achieving business objectives by aligning technical solutions with client needs. Your leadership will foster a culture of innovation and excellence, driving the success of our technical account management initiatives.

Senior Technical Support SpecialistLocation: Toronto, Ontario, Canada About Extreme Reach Extreme Reach helps brands and agencies bring creative visions to life and deliver them across every platform. The company’s technology and services support marketing and entertainment teams worldwide. Here, new ideas are encouraged and collaboration is part of daily work. Employees are trusted to challenge assumptions, experiment, and help shape the future of creative operations. Role Overview The Senior Technical Support Specialist takes on complex technical challenges and acts as a key escalation point for the support team. This role bridges support, engineering, and automation, focusing on both troubleshooting and process improvement. Responsibilities go beyond traditional support: this specialist actively contributes to automation, tooling, and the use of AI-assisted troubleshooting. The position requires deep technical knowledge, strong communication, and the ability to work independently in high-pressure situations. What You Will Do Advanced Technical Support & Escalation Act as a senior escalation point for complicated Level 2 and Level 3 issues involving platform, workflow, and integrations. Diagnose problems across distributed systems, APIs, cloud infrastructure, and internal platforms (such as XR Adstream/XR ExtremeReach, AppCentral, Phoenix, and Prodigy). Perform detailed log analysis, API inspection, and backend validation to identify root causes. Manage complex support tickets through resolution, meeting SLA requirements. Work closely with Engineering, DevOps, and Product teams during incidents and problem-solving efforts. Automation, Tooling & AI Enablement Spot repetitive or manual support tasks and develop automation to improve efficiency and reliability. Build and maintain scripts, utilities, or lightweight tools using technologies like JavaScript, Bash, or SQL. Use AI-assisted tools (including LLM-based copilots, automation frameworks, or coding tools such as Cursor) to: Accelerate troubleshooting and diagnostics Improve script and automation development Support ongoing technical operations

About Clutch: At Clutch, we are passionately committed to transforming the car buying, selling, and ownership experience for our customers. Are you ready to join us in this mission? As Canada's largest online used car retailer, we pride ourselves on providing a seamless and hassle-free car buying journey. Customers can explore a vast selection of vehicles from the comfort of their homes, enjoy delivery right to their doorsteps, and benefit from our 10-Day Money-Back Guarantee. And that’s just the beginning. Recognized for five consecutive years on the Globe & Mail’s list of the Top Growing Companies in Canada, and featured on Deloitte’s Technology Fast 50™ and Fast 500™ lists, we are eager to expand our dynamic team with motivated, curious, and hardworking professionals. Founded in 2017 and headquartered in Toronto, Clutch operates across Ontario, New Brunswick, Nova Scotia, British Columbia, and Prince Edward Island. We are supported by a range of world-class investors, including D1 Capital, Canaan, Real Ventures, BrandProject, and Upper90. Discover more at clutch.ca. About the Role: We are on the lookout for a Senior Manager of Strategy & Operations to join our Vehicle Markets Group / Pricing Team. In this pivotal role, you will be responsible for transforming complex pricing and operational data into clear, actionable strategies. This includes owning reporting, frameworks, and cross-functional execution that enhances funnel conversion, margin expansion, and inventory efficiency across retail, wholesale, and export markets. You will convert market insights into playbooks that propel growth—optimizing our conversion engine, refining day-0 pricing and aging rules, and guiding inventory management for optimal value. You will also manage the reporting cadence and strategic projects that ensure alignment among executives, translating insights into actionable steps to meet our ambitious growth and margin-expansion targets. Essentially, you will act as the strategic connector between analytics and execution.

About Us:Zensurance is at the forefront of transforming commercial insurance for Canadian businesses. As a prominent InsurTech company, we simplify the process of obtaining the right coverage, making it swift and easily accessible through a digital-first approach. Our innovative platform merges cutting-edge technology with extensive industry knowledge to provide customized insurance solutions that empower businesses to succeed.Recognized for our rapid expansion and significant industry influence, Zensurance has received accolades including: Deloitte’s Technology Fast 50 (2023, 2024, 2025) Deloitte’s Technology Fast 500 (2024, 2025) Top Insurance Employers (2022)At Zensurance, we embrace ownership, collaboration, and innovation. Our team is dedicated to overcoming intricate challenges, questioning the status quo, and making a significant impact in an industry poised for transformation. If you are eager to create something meaningful in a rapidly growing, customer-centric company, we encourage you to apply!As a Senior Business Operations Manager, you will play a pivotal role in shaping our strategic direction and driving our growth initiatives. We thrive on data, are passionate about our users, and continuously seek to push limits.In this position, you will collaborate with executives and team members across various departments to implement high-impact projects, oversee critical reporting (including company-wide dashboards and sales performance metrics), and address complex challenges through insightful analysis.Reporting to the Business Operations Lead, you will partner closely with leadership to align our business model and forecasts, ensuring we remain on track to achieve our ambitious targets. Your analytical prowess will be crucial in assessing our performance and enhancing our strategic execution.This senior, collaborative position demands a strategic mindset, a wealth of operational excellence experience, and a strong emphasis on leveraging data and partnerships to consistently improve sales results.

Hello and welcome! Are you exploring new career opportunities? You may have just found the perfect fit!As a pivotal element of our growth strategy, Revenue Operations plays a vital role in the planning, execution, and scaling of our go-to-market initiatives. In the role of Senior Manager, Revenue Operations, you will spearhead our regional RevOps function and cultivate a high-performing team that serves as a strategic ally to our Go-To-Market (GTM) leadership. You will establish top-tier operational practices across forecasting, pipeline performance, and KPI governance—ensuring that our leaders have reliable insights, defined accountability, and the agility to respond swiftly.In this influential position, you will define, monitor, and refine KPIs spanning the entire customer lifecycle—clarifying what matters, why it matters, and what steps are necessary to enhance results. You will collaborate closely with Finance, GTM, Product, and Enablement teams to develop investment cases, boost productivity and capacity, and streamline processes that foster predictability and profitable growth. This role demands high-impact leadership, combining strategic foresight, analytical rigor, and cross-functional influence to drive tangible business outcomes.Your Responsibilities:In your capacity as Senior Manager, Revenue Operations, you will guide the NOAM Retail RevOps strategy and execution for the region—ensuring operational excellence, robust governance, and a consistent GTM rhythm that aligns with revenue and profitability objectives. You will convert company OKRs into actionable plans, metrics, and operational rhythms that foster clarity, alignment, and performance.Weekly Performance Review and Forecast/Pipeline CadenceLead the weekly business cadence with GTM leadership, delivering comprehensive insights on pipeline health, performance trends, risks, and necessary actions.Ensure rigorous forecasting across EOM / EOQ / EOY, maintaining accuracy, consistency, and accountability across teams.Adapt KPI frameworks as business conditions evolve—introducing new metrics and scorecards to enhance decision-making and execution.Bi-weekly Performance Deep Dives (AE & AM)Facilitate bi-weekly in-depth analyses of New Business and Account Management performance at both the representative and segment levels.Identify key indicators, conversion trends, and execution gaps; translate insights into prioritized actions with GTM leaders and Enablement.

Become a pivotal member of our dynamic and expanding team, collaborating closely with forward-thinking talent acquisition professionals and industry leaders worldwide. Your contributions will enable organizations to leverage hiring as a strategic asset. In this role, you will act as a trusted advisor, employing a consultative approach to empower our clients to achieve long-term success as top-tier hiring organizations by utilizing the powerful Lever product suite.We are in search of an exceptionally organized and meticulous Certification Program Manager to bolster our Customer Education team. In this capacity, you will spearhead the development and management of our certification program, ensuring its adherence to industry standards and best practices. Your proficiency in program management, instructional design, and customer education will be instrumental in the success of our certification initiatives.