Senior Technical Program Manager for Hosting Services

Founded in 2007, Airbnb has transformed the way people travel, connecting over 5 million hosts to more than 2 billion guest arrivals across nearly every country in the world. Our platform allows hosts to offer unique stays and experiences, facilitating authentic connections between guests and local communities.LocationThis position is fully remote and should…

Airbnb, Inc. has grown from a small startup in San Francisco to a global platform where over 5 million hosts have welcomed more than 2 billion guest arrivals. The company connects people through unique stays and experiences, fostering connections with communities around the world. The Cities Team The Cities Team supports Airbnb’s global growth by building software systems that help the company work with local governments. This group focuses on designing adaptable solutions for a variety of regulations, making sure Airbnb operates safely and efficiently in thousands of locations. Team members work closely with Operations, Product, Policy, and Legal, with colleagues based in both the US and India. They also advocate for fair regulations to support Airbnb’s continued expansion. Role overview As a Software Engineer on the Guest & Host team, the focus is on creating tools and systems that enable regulatory launches worldwide. This position emphasizes supply growth and retention by designing and building product and platform features that meet team objectives. Engineers in this role also represent the team in cross-functional projects related to regulations, ensuring that solutions align with broader company goals and compliance needs. What you will do Collaborate with global cross-functional partners to define product requirements and specifications Develop scalable and reliable features and platforms, using engineering best practices Foster a culture of quality, craftsmanship, and successful project delivery Work with Product, Partnerships, and other leaders to plan and assess new opportunities Location This is a remote position based in the USA.

Founded in 2007, Airbnb has transformed travel by connecting over 5 million hosts with 2 billion guest arrivals worldwide. Our platform offers unique stays and experiences, allowing guests to immerse themselves in local communities authentically.Join Our Community:At Airbnb, our Host and Guest communities drive our innovation. We focus on enhancing the entire experience for both parties, launching new product verticals, and developing comprehensive platforms that ensure high-quality interactions.The Guest Displays & Platforms team is responsible for the product details page (PDP), which integrates all listing information and anchors the guest booking process, including pricing and availability across our services.As a Senior Backend Engineer in Guest Displays & Platforms, you will play a crucial role in developing and refining key features that enhance the guest experience. This includes integrating new functionalities with existing systems, collaborating with designers to translate product goals into effective user experiences, and identifying patterns to boost developer efficiency while maintaining high technical standards on critical aspects of the guest journey.

Join Airbnb as a Senior Manager of Technical Program Management in the Guest & Host Technology team. In this pivotal role, you will lead complex technical programs, driving innovation and ensuring seamless integration of technology solutions that enhance user experience for both guests and hosts.Your leadership will guide cross-functional teams through project challenges, ensuring timely delivery while maintaining high-quality standards. Collaborate with engineers, product managers, and other stakeholders to align projects with our strategic goals and to position Airbnb as a leader in the industry.

Airbnb, founded in 2007, connects millions of hosts with travelers worldwide, supporting over 2 billion guest arrivals. The company’s mission centers on helping anyone feel at home anywhere, with a team that values collaboration and innovation. Team focus The Guest Displays & Platforms team manages the main product details page and oversees Pricing & Availability across the entire booking flow. This work covers all Airbnb offerings, including Homes, Hotels, Experiences, and Services. The team collaborates closely with Search, Checkout, Listings, Users, and Payments to deliver a seamless guest experience. Role overview As a Staff Engineer on this team, the role involves leading the development and improvement of major subsystems that shape how guests interact with Airbnb. Responsibilities include designing new product features, handling daily operations, spotting patterns, and building systems to streamline processes and raise quality. The position also requires technical and product analysis for stakeholders, as well as involvement in strategic planning. Staff Engineers at Airbnb are expected to define technical vision and deliver scalable solutions that support business goals. Each engineer’s expertise helps the team address complex technical challenges. What you will do Shape technical systems by weighing strategic insights and current realities to make sound technical and product decisions for both short- and long-term goals. Lead engineers within and beyond your immediate team in building these solutions. Mentor peers and help develop their skills. Drive the integration of AI into development processes and guest-facing features.

Join Discord, a platform that captivates over 200 million monthly users, primarily gamers, who collectively dedicate 1.5 billion hours to diverse gaming experiences. At Discord, we are committed to enhancing communication and social interactions in the gaming realm, making it more enjoyable for users to connect before, during, and after their gaming sessions.We are on the lookout for an enthusiastic and mission-driven Senior Software Engineer to become a vital part of the Notifications team at Discord. This team plays a crucial role in ensuring users stay engaged and connected through our platform. As part of a multidisciplinary squad, you will collaborate with engineers across various domains including user experience, infrastructure, and machine learning to deliver notifications that are both meaningful and valuable.As a full-stack engineer who is data-driven and has a strong product sense, you will thrive in our collaborative environment, tackling intricate challenges across the entire technology stack.

Founded in 2007, Airbnb has transformed the way people travel by connecting over 5 million hosts with more than 2 billion guests worldwide. Our platform offers unique stays and experiences that foster authentic community connections.Join Our Innovative Team:Viaduct serves as a critical data access layer for Airbnb, managing over 70% of our API traffic.Positioned at the core of Airbnb’s technology, Viaduct delivers a global schema and query system through GraphQL.Our mission: “Empowering app developers at Airbnb by enhancing developer experience through simplified APIs and improved performance.”Our seasoned team sets industry best practices and pioneers next-gen architectures.Collaborate closely with various infrastructure teams to deliver a robust development experience.We treat our platform as a product and uphold the principles of effective Platform Engineering.Your Impact:With Viaduct running in production for over six years, you will contribute to the ongoing evolution of Viaduct Modern, enhancing the developer experience for hundreds of engineers.As an Open Source project, your contributions will benefit both Airbnb developers and the broader community.A Day in the Life:Engage in coding, troubleshooting, and collaboration to drive innovation on our GraphQL platform.

Airbnb’s Quality Reputation team focuses on building customer-facing products that improve user experience and trust. This group develops systems to assess listing quality, highlight standout offerings, and protect users through proactive measures. Engineers here work closely with design, product management, data science, legal, and marketing to deliver reliable solutions. Role overview This iOS Software Engineer position is open to new graduates interested in shaping Airbnb’s mobile experience. The role involves creating, maintaining, and improving iOS features, with an emphasis on delivering high-quality, dependable products for Airbnb’s global community. Some projects may include AI-driven features, where a foundation in machine learning can help develop smarter, more personalized experiences for hosts and guests. Engineers in this role contribute to a collaborative culture, seek and share feedback, and help onboard new teammates. Independence, curiosity, empathy, and clear communication are valued. Following best practices and a commitment to continuous learning are important parts of the job. What you will do Participate in team meetings to discuss priorities, share updates, and address blockers Write code to fix bugs, develop new iOS features, and refine UI components with a focus on code quality Location This role is based in San Francisco, CA or Seattle, WA.

Airbnb started in 2007 when two hosts welcomed three guests into their San Francisco home. Since then, the platform has grown to over 5 million hosts and more than 2 billion guests worldwide. Hosts offer unique stays and experiences that connect travelers with local communities. Trust Engineering at Airbnb Trust sits at the heart of Airbnb’s platform. The Trust Engineering team builds technology to keep the community safe and uphold high standards for hosts, guests, homes, and experiences. Their work addresses both online risks, such as account compromise, fake listings, and financial loss, and offline concerns like theft, property damage, and personal safety. The team’s responsibilities include user onboarding, screening, identity, and reputation systems. Trust Engineering leads the technical vision for these systems and integrates them throughout Airbnb’s platform. Role overview The Senior Staff Software Engineer, Trust, is a senior individual contributor role. This engineer partners with technical leaders across Airbnb to shape, plan, and deliver a broad roadmap of Trust engineering projects. The position involves extensive collaboration with teams throughout the company. While highly senior, this is still a hands-on engineering role, every Airbnb software engineer, regardless of level, contributes code and development work. What you will do Define and drive the long-term vision and strategy for the Trust Platform, setting architectural direction for core systems that support scalable, high-quality fraud detection, safety, and trust decisions across Airbnb. Work deeply within Trust Platform components, developing system and performance tools, and identifying ways to improve technical quality, operational excellence, and developer experience. Promote an AI-first engineering approach, using LLM-powered agents to generate and refine code, so you can focus on problem-solving, system design, and quality oversight. Location This position is remote and based in the United States.

Founded in 2007, Airbnb has transformed the way people travel and connect, from three initial guests to a global community of over 5 million hosts and 2 billion guest arrivals. Our platform offers unique stays and experiences that foster authentic connections with local communities around the world. Join Our Innovative Community:At Airbnb, we harness technology to unite people, and our engineers are at the forefront of this mission. Our diverse and dynamic engineering teams collaborate across various domains, including Payments, Trust, Marketing, and AI. We are tackling some of the industry's toughest challenges, such as global search relevance, fraud prevention, and seamless payment solutions, while integrating AI to enhance user experiences. If you are passionate about creating impactful technology that connects people globally, you will thrive in our environment. Your Impact as a Software Engineer:As a New Graduate Software Engineer at Airbnb, you will be integral in developing and refining the systems and products that enable our mission. Your contributions will enhance the quality and reliability of experiences for users worldwide, whether through debugging, implementing features, or improving existing components. You will also engage in AI-driven projects, leveraging your knowledge of machine learning to craft personalized experiences for our users. By fostering open communication and collaboration, you will help propel projects forward with clarity and trust.Embrace a culture of feedback, share your insights, and assist in onboarding new team members. Uphold our commitment to excellence by adhering to best practices and continuously enhancing your technical abilities. Your curiosity and empathy will empower you to make a significant impact on our projects and community.

Founded in 2007, Airbnb began with a simple idea when two hosts welcomed three guests into their San Francisco home. Today, we are proud to be a platform for over 5 million hosts, who have welcomed more than 2 billion guests across nearly every country worldwide. Our hosts offer unique stays and experiences that allow guests to genuinely connect with the communities they visit.NOTE: NO VISA SUPPORT The Community You Will Join:The Global Markets Tech team plays a pivotal role in enhancing the guest and host experience across international markets through innovative product development that drives international growth. As we expand into under-served markets, innovation is at the heart of our strategy. We adapt our products to meet the unique needs of users in over 220 countries and regions, ensuring that everyone feels at home.The team collaborates closely with Product, Design, Data Science, regional stakeholders, and core platform teams to transform local market needs into robust and scalable technology that can be rapidly piloted and widely deployed. The Difference You Will Make:As a Senior Software Engineer in Global Markets, your impactful contributions will drive measurable international growth by developing scalable product capabilities across key user interactions (landing → search → pre‑booking) while enhancing pricing, promotions, and discounts to boost conversion rates and customer value across various markets. Your Typical Day:Collaborate with PMs, Designers, and Data Scientists to clarify goals, requirements, limitations, and success metrics, then translate these into a structured technical plan.Draft or evaluate technical designs, align trade-offs, and manage dependencies with partner teams across regions.Develop production code and services maintaining high standards: thorough testing, documentation, instrumentation, and performance/reliability considerations.Conduct design and code reviews, mentor engineers, and uphold consistent engineering standards within the team.Manage delivery: identify execution risks, provide updates to stakeholders, coordinate launches (including localization and market rollouts), and analyze post-launch outcomes to facilitate rapid iterations.

Role overview Airbnb is hiring a Product Manager to improve guest discovery and refine the homepage experience. This role centers on understanding how guests find and explore listings, then shaping the homepage to make those journeys easier and more engaging. What you will do Analyze data and gather user feedback to inform product decisions Develop strategies that increase user engagement and satisfaction Work closely with engineering, design, and other teams to deliver new features and improvements Lead projects that have a visible impact on how guests interact with Airbnb’s platform Location This position is based in San Francisco CA, Los Angeles CA, or New York NY.

Airbnb, founded in 2007, has transformed the travel experience by connecting over 5 million hosts with more than 2 billion guests worldwide. Our platform enables unique stays and authentic community experiences for travelers around the globe.Join Our Community:At Airbnb, the Developer Infrastructure team is dedicated to empowering engineers and AI Coding Agents to produce high-quality software efficiently. We focus on infrastructure that enhances engineering productivity throughout the software development lifecycle, including build, test, and deployment.Your Impact:As a member of the CI+Build team, you will play a crucial role in optimizing our developer infrastructure, which encompasses remote build systems, CI clusters, flaky test management, and merge queues. Your contributions will help maintain a seamless mainline and accelerate pull request cycle times.In this role, you will define and implement cutting-edge build systems at Airbnb’s scale, guiding the technical direction for build infrastructure across diverse platform teams. You will collaborate with internal teams that deliver systems utilized by product engineers in backend, web, and mobile environments. Success in this position requires a deep understanding of the architecture of our largest internal backend services as we navigate an increasingly complex build graph.A Day in Your Role:Designing enhancements to our existing Bazel installation and remote build/cache infrastructure to boost correctness, reproducibility, and speed.Establishing the technical roadmap for the reliability and performance of our software build systems.Improving inner-loop development velocity and CI run-times through diagnostic efforts.

Founded in 2007, Airbnb started with two hosts welcoming three guests into their San Francisco home. Today, we are proud to have over 5 million hosts who have welcomed more than 2 billion guests in countries around the globe. Our platform enables hosts to offer unique stays and experiences, fostering authentic connections between guests and communities.The Community You Will Join:At Airbnb, we envision a world where everyone has a place to belong. The Trust Emerging Defense team is dedicated to developing innovative products and defenses against emerging risks, ensuring peace of mind for our guests and hosts.The Difference You Will Make:Your contributions to the Emerging Defenses team will enhance the safety and privacy of Airbnb users globally. You will lead a talented team of engineers and collaborate cross-functionally to create the most secure communication platform. You will be instrumental in launching core company initiatives, paving the way for safe communication across various mediums: phone, VoIP, SMS, in-app chat, and video conferencing.This role is crucial in safeguarding guests and hosts while preventing fraudsters from exploiting our platform.A Typical Day:As a Software Engineer in Trust, your responsibilities will include:Developing a suite of products that prioritize the safety and privacy of our users.Collaborating with cross-functional teams, including software engineers, data scientists, product managers, and operations, to identify impactful opportunities and refine requirements for fraud detection and mitigation.Hands-on development, deployment, and operation of machine learning models and pipelines at scale, addressing both batch and real-time scenarios.Enhancing risk investigation tools to facilitate effective decision-making regarding actions that could lead to safety or property damage incidents.

Founded in 2007, Airbnb has transformed the way people travel, connecting over 5 million hosts with more than 2 billion guests worldwide. Our platform offers unique stays and experiences, allowing guests to immerse themselves in local communities and cultures.The Community You Will Join:At Airbnb, our Host and Guest communities are the heart of our operations. The Reputation team plays a crucial role in maintaining trust within our platform, overseeing all aspects of user reputation, including reviews, Superhost recognition, and standards enforcement. Our responsibilities encompass:Reviews: We facilitate accountability between guests and hosts through a robust review system, relying on user-generated data to refine our review processes.Superhost: This program acknowledges and rewards exceptional hosts who consistently provide outstanding experiences for guests.Standards: Trust is foundational at Airbnb; our team is dedicated to educating hosts and enforcing standards in response to negative feedback.Insights: Leveraging data effectively, we empower hosts with actionable insights about their performance and opportunities for improvement.The Difference You Will Make:We are looking for a passionate, talented engineer ready to make a significant impact. As part of the reputation team, you will enhance how we collect and manage review data. Our mission is to modularize our systems and create a comprehensive review platform that extends beyond our current marketplace. You will play a key role in shaping the future of the Reviews space at Airbnb, with opportunities to engage in diverse projects across different layers of the stack.

Founded in 2007, Airbnb began its journey when two hosts opened their doors to three guests in San Francisco. Today, we are proud to have over 5 million hosts welcoming more than 2 billion guests across nearly every country. Our platform offers unique stays and experiences, allowing guests to connect with local communities in a genuine way.Join Our Community:At Airbnb, the Payments team is at the core of our financial operations. We are dedicated to building a leading payments and commerce organization that spans over 191 countries, supports 70 currencies, partners with numerous payment providers and banks, processes billions of dollars, and enables more individuals to engage in our global marketplace.We seek candidates who are passionate about Airbnb and believe in our mission. Connecting guests and hosts is essential, and our Payments team plays a crucial role in fostering the trust necessary for every transaction.The Platform team acts as a conductor, harmonizing the efforts of engineers, designers, and data scientists to create outstanding product experiences. Payments Platform Managers are responsible for driving outcomes across foundation, growth, and empowerment by defining vision, strategy, roadmap, and execution.Your Impact:This strategic, senior role involves defining and establishing a new product area from the ground up. You will oversee the entire business host payout experience—both within the app and web interfaces as well as through our API and developer platform. Your responsibility will include developing innovative financial management products. Collaborating with a cross-functional team of engineers, designers, data scientists, and field operations, you will scale these capabilities. Engaging with external enterprise partners and business host stakeholders will be key to understanding their needs and ensuring our products deliver meaningful business impact.A Day in the Life:Manage payout instrument flows, enabling business hosts to set up, oversee, and enhance payout methods across various accounts and currencies.Facilitate host team management flows, providing tools and permissions for business hosts to operate efficiently.

Founded in 2007, Airbnb began its journey when two hosts welcomed three guests into their San Francisco home. Today, we boast a thriving community of over 5 million hosts who have welcomed more than 2 billion guest arrivals across nearly every country worldwide. Our hosts provide exceptional stays and unique experiences, enabling guests to connect with local communities in a genuine and meaningful way.Join Our Community:At Airbnb, we prioritize the importance of reliable data across all business sectors to drive insight and innovation. To achieve this, we focus on understanding business needs, securing appropriate data sources, designing effective data models, and establishing robust and dependable data pipelines.We are currently recruiting for the following teams:The Data Stewardship Team: A dedicated group of data enthusiasts with diverse expertise in analytics, data modeling, governance, compliance, and scalable data quality. Our mission is to ensure that Airbnb meets its compliance obligations within our data ecosystem while enabling data consumers to easily find the best data suited for their needs. As part of the overall Data Infrastructure organization, we manage the online and offline data infrastructure and oversee the processes that facilitate data transitions between these environments.The Users and Contextualization Data & AI Team: A crucial component of the Marketplace Data & AI, this team focuses on developing foundational data systems that provide deeper insights into essential domains. Specifically, we concentrate on user data (Guests & Hosts) to create high-quality, well-governed user data and insights. These insights are vital for crafting personalized and context-aware experiences that enhance trip quality both on and off the Airbnb platform, ultimately enabling Airbnb to better understand and serve its users throughout their journey.Your Impact:Data Stewardship: This is integral to Airbnb's operations. High-quality data is imperative for our business decisions and the future of our AI initiatives. We are responsible for the overall strategy regarding data quality, identifying critical data and its provenance, measuring the effectiveness of our internal data products, and collaborating with our core catalog team to provide optimal data solutions.

Founded in 2007, Airbnb has revolutionized the way people travel by connecting over 5 million hosts with more than 2 billion guest arrivals worldwide. Our platform allows guests to discover unique stays and experiences, fostering authentic connections with local communities.Join Our Innovative Community:Viaduct serves as Airbnb’s unified data access layer, handling over 70% of our API traffic.Positioned at the heart of our tech stack, Viaduct offers a global schema and query system via a GraphQL interface.Our mission is to empower app developers by delivering a smooth, efficient developer experience, enhancing productivity through simplified APIs and improved performance.The Viaduct team is composed of seasoned professionals dedicated to setting best practices and architecting the future of Airbnb.As part of the Application Platform sector of Infrastructure, we collaborate with various partner teams, including Build Infra, Service Platform, CI/CD, and more.We view our platform as a product, adhering to the principles of effective Platform Engineering.Having operated in production for over six years, our team is currently launching Viaduct Modern, an evolution of our GraphQL platform aimed at creating the best possible experience for hundreds of engineers at Airbnb.Viaduct has been released as an Open Source project, allowing your contributions to benefit both Airbnb's internal developers and the wider Open Source community.

Founded in 2007, Airbnb has transformed travel by connecting hosts and guests in over 190 countries. With a community of more than 5 million hosts, we facilitate unique stays and experiences, enabling guests to immerse themselves in local cultures.Join Our Trust-Focused Community:At Airbnb, trust is our top priority, and our dedicated team works tirelessly to ensure a safe and secure platform. As part of the Trust team, you will play a crucial role in safeguarding our community from fraud and ensuring the quality of our hosts, guests, and listings. This involves combating both online threats like account compromise and offline risks such as property damage and personal safety. Your work will help us build and maintain trust within our vibrant community.Make a Significant Impact:In your role within the Trust Engineering team, you will design and implement large-scale systems aimed at detecting and mitigating fraudulent activities across our platform. Collaborating closely with product, data science, and operations teams, you will develop real-time risk detection services that adapt to evolving threats, helping to make Airbnb the safest and most trusted platform in the industry.Your Daily Responsibilities:Design and operate resilient, scalable distributed systems.Enhance platform capabilities to counteract the evolving fraud landscape, collaborating with various engineering teams.Contribute vital insights to the Trust Platform's roadmap and strategic initiatives.