Senior Technical Program Manager - Operations

As a Program Manager in Quality at mercor, you will play a pivotal role in enhancing our quality assurance processes. You will lead cross-functional teams to ensure compliance with industry standards and drive initiatives that elevate product quality. Your expertise will be vital in executing strategic projects aimed at continuous improvement.

Why Choose Harvey?At Harvey, we are revolutionizing the landscape of legal and professional services. Our approach is not just incremental; we are innovating comprehensively. By harnessing advanced agentic AI, a robust enterprise platform, and extensive industry expertise, we are transforming the future of critical knowledge work.This is an extraordinary opportunity to contribute to a generational company at a pivotal moment in its journey. With over 1,000 customers across more than 58 countries, exceptional product-market alignment, and the backing of esteemed investors, we are rapidly scaling and creating a new category in real-time. The challenges are ambitious, the standards are high, and the potential for growth — personally, professionally, and financially — is unparalleled.Our team is intelligent, driven, and passionately committed to our mission. We operate swiftly, with intensity, and take true ownership of the challenges we face — from initial ideation to long-lasting results. We engage closely with our customers, from leadership to engineering, working collaboratively to resolve real issues with urgency and care. If you flourish in uncertainty, strive for excellence, and aspire to help shape the future of work alongside colleagues who elevate the standard, we welcome you to join us in building something exceptional.At Harvey, we are scripting the future of professional services today — and we’re just getting started.Role OverviewWe are in search of a Technical Program Manager, Quality and Reliability to lead cross-functional initiatives aimed at enhancing quality, reliability, and operational excellence at Harvey. You will be the key steward of Harvey’s product quality, collaborating closely with Engineering, Product, and Operations teams to identify and rectify critical gaps in test coverage, release safety, incident management, and system observability. You will uncover reliability risks and work with Platform teams to implement broad improvements, focusing on establishing repeatable and scalable reliability frameworks as Harvey experiences hyper-growth.Your ResponsibilitiesOversee end-to-end release management, ensuring timely, high-quality product launches through seamless coordination across all teams in a dynamic environment.Introduce and uphold change safety standards, including risk assessments, rollback procedures, feature flags, and bug bashes to minimize regressions and customer impact.Drive horizontal reliability initiatives aimed at enhancing test coverage, observability, and incident response preparedness.Establish, track, and report on reliability metrics (e.g., change failure rate, MTTR, SLI), propelling a culture of continuous improvement.

About Pinterest:At Pinterest, we empower millions globally to explore creative ideas, realize new possibilities, and build memories that last a lifetime. Our mission is to inspire everyone to create a life they love, and that journey begins with the talented people behind our platform.Join us in a career that fuels innovation for millions, transforms your passion into growth opportunities, and celebrates diverse experiences while embracing flexibility for your best work. Crafting a career you love is not just a dream; it’s within reach.The Team:The Platforms Technical Program Management (TPM) team is essential in guiding Pinterest toward a robust, scalable, and efficient technology ecosystem. We translate strategic objectives into actionable programs, collaborating with engineering and product leaders across the organization to facilitate modernization, scalability, reliability, and developer productivity. Our focus encompasses foundational platforms and tools shared across Core and Monetization, including client and API infrastructures that minimize operational friction and accelerate secure product delivery. We ensure alignment across teams, surface trade-offs early, and keep execution on track from strategy to launch.What you’ll do:Lead the Core, Ads, Quality, and Client Foundations program portfolio as a hands-on Senior Manager of Technical Program Management in partnership with Platform engineering leadership.Establish an integrated multi-quarter program strategy, roadmap, and execution cadence across the portfolio, outlining milestones, dependencies, risks, and decision-making forums.Drive the modernization and consolidation of Core + Ads foundations, focusing on catalog and ingestion unification, and modernizing search and discovery infrastructure (indexing, retrieval/embeddings, crawling/scraping, content extraction, and media pipelines).Oversee modernization efforts for Client Foundations across iOS, Android, and Web, enhancing developer tooling foundations to boost code coverage, improve engineering practices, and facilitate safer, quicker releases.Manage and develop a small team (2–3 TPMs initially), fostering a culture of ownership, quality decision-making, and timely delivery.What we’re looking for:Proven experience in leading large, cross-team technical programs characterized by high ambiguity and complex dependencies.

Astranis Space Technologies Corp. is at the forefront of satellite innovation, crafting advanced satellites designed for high orbits that extend humanity's reach into the cosmos. Our satellites deliver dedicated and secure communications networks to a diverse clientele, including large enterprises, sovereign governments, and the U.S. military. With five satellites successfully in orbit and numerous launches on the horizon, we are addressing a backlog of over $1 billion in commercial contracts.As a trusted partner in satellite communications, we cater to clients with rigorous demands for reliability, data security, network visibility, and tailored solutions. Backed by over $750 million in funding from leading investors such as Andreessen Horowitz, Blackrock, and Fidelity, our team of 450 engineers and entrepreneurs operates from a 153,000 sq. ft. state-of-the-art headquarters in Northern California.Technical Program Manager, USG ProgramsAs a Technical Program Manager focused on U.S. Government programs, you will be pivotal in steering the execution of Astranis's satellite initiatives from initial concept to final delivery. Reporting directly to the Director of USG Programs, you will be responsible for program outcomes related to schedule, budget, risk management, and customer engagement. This role demands a combination of programmatic leadership and technical expertise, engaging in hands-on problem solving while maintaining strategic oversight. You will conduct trade studies to enhance mission system architectures, facilitate coordination across spacecraft and ground segments, and ensure all technical, contractual, and mission requirements are fulfilled. Additionally, you will help refine and scale our USG program execution frameworks and cross-functional processes as our portfolio grows.Key ResponsibilitiesOversee government-related program execution from inception to completion, encompassing small internal R&D projects to comprehensive multi-spacecraft missions.Establish, manage, and communicate program schedules, budgets, and resource allocations to guarantee successful project delivery.Lead the risk management process, including documentation, tracking of mitigation strategies, and approval of risk closures.Ensure that programs meet all technical and programmatic specifications by monitoring and reporting key performance indicators.Conduct regular internal and external program reviews, emphasizing schedule trends, risks, and progress against significant milestones.Act as the primary liaison for government programs, leading design reviews, reporting, and milestone readiness assessments.Collaborate with engineering, operations, and mission assurance teams to ensure alignment on requirements, interfaces, and design development.

Join Airbnb as a Product Program Manager in San Francisco, where you'll be pivotal in shaping our product roadmap and ensuring seamless execution across various teams. You will lead the charge in driving impactful initiatives that enhance our product offerings, collaborating closely with design, engineering, marketing, and operations to deliver high-quality software programs on time. This role requires a strategic mindset, exceptional communication skills, and the ability to foster cross-functional relationships while navigating complex project dependencies. Your contributions will not only streamline processes but also influence the future direction of Airbnb's innovative products.

Founded in 2007, Airbnb has transformed the travel landscape by connecting over 5 million hosts with more than 2 billion guests worldwide. Our platform empowers hosts to offer distinctive stays and experiences, allowing guests to immerse themselves in local communities in an authentic manner.Join Our Dynamic Community: The Roadmap Planning & Program Management team plays a pivotal role in bridging strategy and execution, focusing on the planning and delivery of the company’s flagship products while equipping executives with the insights necessary to steer bi-annual releases.As a key contributor, you will influence the company roadmap and enhance product-driven program management practices. Our team is central to cross-functional collaboration, connecting leaders from design, product marketing, engineering, supply, operations, and beyond. Together, we ensure the effective delivery of our roadmap and strategically engage with stakeholders to shape the future of Airbnb.Your Impact: In this role, you will manage critical initiatives across various organizational functions—design, engineering, product marketing, operations, and more. This is a highly strategic position intended to enhance the quality and speed of cross-functional product development by acting as a catalyst. Your success hinges on your ability to bring clarity to complex situations, dive into details, and communicate effectively and promptly. You will cultivate relationships, inspire others with your vision, and leverage data to persuade stakeholders. Achieving success in this position will require keen analytical skills, attention to detail, a holistic perspective, and the ability to influence key stakeholders.A Day in the Life: Collaborate with engineering, product marketing, design, community support, and other cross-functional teams to deliver software product programs at the highest quality and on schedule.Identify dependencies across functions to optimize the overall system and provide top-tier offerings at scale. Engage in...

Discord connects over 200 million users each month for a variety of reasons, yet one unifying activity predominates: gaming. With over 90% of our audience engaged in gaming, they collectively spend an astounding 1.5 billion hours on our platform monthly, exploring thousands of unique titles. As we shape the future of gaming, our mission is to enhance the social experience for gamers before, during, and after gameplay.We are on the lookout for a skilled Design Program Manager to collaborate closely with our Systems teams. This pivotal role combines design expertise, systems thinking, and cross-functional execution, making it a high-impact, high-trust position.The Systems team consists of Design Systems and Creative Systems. The Design Systems team focuses on creating the foundational primitives and standards utilized by engineers and designers to develop Discord's products. Meanwhile, the Creative Systems team is responsible for defining and maintaining the graphic, illustration, and motion systems that establish Discord's visual identity.As the Design Program Manager, you will assist Systems Designers and Engineers in balancing proactive planned work initiated by the internal team with reactive incoming requests from our partner teams. By merging strategic vision with operational execution, you will enable the entire Systems team to deliver their projects with clarity, speed, and purpose.Reporting to the TPM organization, your daily collaboration will involve Systems leads, designers, engineers, as well as cross-functional partners across the company. This role is meant for someone who thrives on transforming complexity into clarity to accelerate the efforts of design and engineering teams.

Role overview Decagon seeks a Technical Program Manager based in San Francisco to coordinate work across multiple teams and deliver new technical solutions. This position guides projects from initial planning through completion, ensuring schedules stay on track and technical milestones are achieved. What you will do Lead cross-functional teams to meet project goals Track project progress and adjust plans when necessary Share updates and collect feedback from stakeholders Clarify and verify technical requirements throughout each project Help advance Decagon’s strategic programs through strong program management

About UsTwitch is the largest live streaming platform globally, fostering vibrant communities around gaming, entertainment, music, sports, cooking, and more. Every day, thousands of communities unite to share their passions.We are dedicated to community collaboration. Our team members are enthusiastic about teamwork, innovation, and problem-solving. If you’re passionate about empowering live communities, we invite you to explore our initiatives on LinkedIn, X, and our Blog. Don’t forget to check out our Interviewing Guide to prepare for our hiring process.

Waymo is at the forefront of autonomous driving technology, dedicated to becoming the world's most trusted driver. Originating from the Google Self-Driving Car Project in 2009, our focus has been on developing the Waymo Driver—The World’s Most Experienced Driver™—aimed at enhancing mobility access and significantly reducing traffic-related fatalities. The Waymo Driver is the backbone of our fully autonomous ride-hailing service and can be adapted for various vehicle platforms and applications. With over ten million rider-only trips and a remarkable experience of over 100 million miles driven autonomously on public roads, alongside extensive simulation across more than 15 U.S. states, we are poised for the future.Waymo’s Technical Program Managers are pivotal in executing our roadmap through strategic cross-functional planning, clarity, and proactive risk management. We thrive in navigating complex technical and operational challenges without predefined guidelines, acting with thoughtful urgency to drive meaningful conversations and outcomes. Our team collaborates intimately with all facets of Waymo to structure, oversee, and propel the work necessary for real-world deployments of the Waymo Driver across diverse platforms and regions.This position follows a hybrid work model and reports directly to the Director of Technical Program Management.Your Responsibilities:Lead the management of international expansion programs, establishing strong and scalable frameworks to introduce Waymo in new countries.Advance the new market framework to support future growth into additional regions.Own and drive critical cross-functional activities necessary for market entry and launch in new countries, focusing on vehicle, software, regulatory, compliance, policy, external engagement, and partner readiness.Coordinate deliverables across both internal and external teams, optimizing workflows and processes as necessary.Proactively identify and mitigate business-critical risks and dependencies.Keep stakeholders informed and aligned, representing programs to senior leadership and escalating issues as needed to eliminate obstacles.Your Qualifications:Over 10 years of experience managing intricate cross-functional programs.Proven track record in driving international expansion initiatives with a comprehensive understanding of market-entry functions (e.g., Product, Engineering, Legal, External Engagement).Exceptional leadership capabilities, with strong communication skills and the ability to inspire and align teams.

Scale AI is seeking a dedicated Quality Lead to guarantee exceptional data quality across our innovative Generative AI initiatives. In this pivotal role, you'll collaborate closely with Scale's Delivery teams to streamline the Quality Team's operations, ensuring that our clients receive only the highest standard of data. Your Responsibilities:Lead and nurture teams of quality control auditors to achieve excellence.Work in partnership with delivery teams to analyze and enhance customer requirements.Manage daily operations, including workload distribution and reporting insights.Implement and maintain scalable best practices to enhance performance.Initiate projects aimed at boosting quality, efficiency, and customer satisfaction.

Why join usAt Brex, we are at the forefront of the AI-powered spending revolution. Our platform integrates corporate cards, banking, and global payments with intuitive software for travel and expenses, empowering businesses to manage their spending confidently. We proudly serve tens of thousands of clients, from innovative startups to established enterprises like DoorDash, Flexport, and Compass, helping them to take control of their finances, reduce costs, and enhance operational efficiency on a global scale.Joining Brex means pushing your boundaries, questioning norms, and collaborating with some of the most talented individuals in the industry. We are dedicated to fostering a diverse and inclusive workplace, where your potential is limited only by your imagination. We provide the tools, resources, and support necessary for you to advance your career.AI at BrexOur AI Engineering team is transforming financial management by embedding intelligent, autonomous systems into the Brex platform. We create AI agents capable of not just providing insights but also making decisions, optimizing spending, and managing workflows in real-time. By integrating proprietary financial data with our product and platform infrastructure, we simplify complex financial operations into seamless automated experiences, setting a new benchmark for modern financial practices.What you’ll doIn your role as an Engineering Program Manager, you will spearhead coordination across engineering, product, infrastructure, security, legal, and finance teams as we develop AI-driven products. You will be responsible for managing cross-functional execution of our AI initiatives, ensuring that complex, multi-team projects are delivered effectively.Your mission will be to clarify ambiguity, organize workflows across various teams, and ensure accountability. You will translate strategic goals into structured plans with precise objectives, timelines, and decision documentation. Your role will also involve unblocking stalled initiatives, escalating issues when needed, and ensuring that teams adhere to their commitments—all while allowing our senior engineers to focus on their core work without the distraction of program management.If you thrive in dynamic environments and are passionate about enforcing operational excellence while driving projects to completion, this position is perfect for you.Where you’ll workThis position is based in our San Francisco office, which operates in a hybrid model, combining the collaborative energy of in-person work with the flexibility of remote options.

About Us:Motive empowers physical operations with innovative tools designed to enhance safety, productivity, and profitability. For the first time, safety, operations, and finance teams can manage their drivers, vehicles, equipment, and fleet expenditures through a unified system. With cutting-edge AI technology, the Motive platform delivers comprehensive visibility and control, significantly minimizing manual workloads through automation and task simplification.Serving nearly 100,000 clients, from Fortune 500 corporations to small businesses, Motive operates across industries such as transportation and logistics, construction, energy, field services, manufacturing, agriculture, food and beverage, retail, and the public sector.Discover more at gomotive.com.Role Overview:We are looking for a dynamic leader to establish and steer our Technical Program Management team. This strategic, high-impact position will be pivotal in shaping our execution across the engineering domain as we create state-of-the-art custom hardware and software solutions. You will lead a team of Technical Program Managers—experts in embedded software and feature integration—who facilitate the daily execution of our Connected Devices Engineering initiatives.This role requires exceptional cross-functional leadership, acting as a vital link between engineering, product, customer-facing, and business stakeholders. You will gain executive-level visibility and be responsible for ensuring that our most crucial programs are delivered on schedule while continuously enhancing our operational efficiency. In addition to keeping programs on track, you will foster a culture of open communication, proactive problem-solving, and seamless collaboration among full-stack software, product, and Quality Assurance teams.Key Responsibilities:Develop and expand a high-performing Technical Program Management organization by attracting, nurturing, and retaining top talent.Ensure impeccable execution of mission-critical programs by upholding schedule integrity, proactively identifying and resolving blockers, clarifying requirements, and aligning all stakeholders.Influence strategic direction by shaping product roadmaps, driving data-informed feature prioritization, and owning end-to-end schedule commitments with full accountability for delivery.Promote operational excellence by designing, implementing, and continually refining scalable processes and frameworks that enhance efficiency and productivity.

DoorDash seeks a Senior Immigration Program Manager to guide immigration strategy and day-to-day operations for a workforce with varied backgrounds. This position oversees immigration processes, ensures compliance with current regulations, and assists employees as they navigate their immigration journey. What you will do Manage and improve immigration workflows for employees across multiple locations Monitor and maintain compliance with immigration laws and policies Support international hires throughout their onboarding and immigration process Contribute to programs that promote inclusivity for employees from different backgrounds Locations San Francisco, CA Seattle, WA Tempe, AZ Los Angeles, CA

Become a Force for Good with Axon.At Axon, we’re dedicated to the mission of Protecting Life. We are pioneers tackling the most pressing safety and justice challenges through our innovative devices and cloud solutions. Our collaborative spirit drives us to connect through honesty and empathy, embracing diverse perspectives from our customers, communities, and each other.Life at Axon is dynamic, rewarding, and significant. Here, you will take charge and foster genuine change. Continuously evolve while you contribute to a cause that truly matters in an environment that recognizes your contributions.Your ImpactAs the Principal NPI Program Manager, you will be the driving force behind the operational framework that transitions Axon’s products from conception to market launch. You will facilitate the journey from the initial product team SKU request to the point where it becomes available for quotes in our pricing catalog, acting as the key cross-functional coordinator among Product, Finance/FP&A, Commercial Operations, Supply Chain, Operations, Legal, and IT.Your role involves designing, managing, and continuously refining the NPI process, ensuring efficiency, clarity, and speed in a function that bridges product strategy and commercial execution. You will tackle pivotal issues influencing product design and market success, while also liaising with senior and executive leadership across various departments.What You’ll DoLocation: San Francisco, CA (flexible for other Axon hubs)Reports to: Director, Chief of Staff (Controllership)NPI process ownershipOversee and manage the complete NPI workflow for all SKU types (hardware, software, services) from initial submission to cross-functional reviews, and through to the Ready-to-Quote and Ready-to-Ship phases.Enhance and streamline the NPI intake process (ServiceNow) and all related workflows across D365 and Salesforce.Lead the bundle creation process during the annual pricing cycle, collaborating with product teams to capture product vision and manage new and existing bundle updates.Establish and enforce governance frameworks for SKU and bundle creation, modification, pricing adjustments, product discontinuation, and SKU replacements.Clarify roles and priorities during peak periods (pricing weeks, product launches, M&A integrations) ensuring the team is equipped with the necessary tools, training, and support for successful execution.

Founded in 2007, Airbnb has transformed the way people travel, connecting over 5 million hosts with more than 2 billion guests worldwide. Our platform offers unique stays and experiences, allowing travelers to immerse themselves in local cultures and communities.The Community You Will Join:At Airbnb, we prioritize trust. The Information Security team is crucial in nurturing and fortifying the confidence our users place in our platform, which enables millions to discover the world and feel at home anywhere. This team operates as a vital cross-functional entity within Airbnb, ensuring the security of our expansive ecosystem.The Impact You'll Make:As the Senior Program Manager for Information Security, you will spearhead operational initiatives, strategic planning, and efficiency enhancements within our InfoSec organization. You will collaborate with senior leadership across InfoSec and the broader company to scale security operations in alignment with our growth trajectory.A Day in Your Role:Strategic Planning: Lead biannual planning cycles, focusing on goal setting, cross-departmental collaboration, resource allocation, and budget oversight. Innovate frameworks to prioritize and distribute workloads across teams.OKR Performance Measurement: Establish and monitor Objective Key Results (OKRs) to assess the impact of strategic projects and operational processes.Project Execution: Oversee the implementation of significant organizational projects, ensuring timely delivery and fulfillment of objectives.Operational Optimization: Refine workflows to enhance efficiency, productivity, and scalability within InfoSec. Implement automation, process enhancements, and self-service solutions while leading change management efforts.Communication: Craft comprehensive InfoSec communications for the entire company, including reports and updates tailored for engineering teams.Budget Management: Manage budgetary requirements and ensure alignment with organizational goals.

Join our dynamic team at Mindlance as a Delivery and Program Manager. In this pivotal role, you will spearhead the planning, execution, and delivery of key projects, ensuring that they meet both client expectations and company standards. You will collaborate with cross-functional teams to drive efficiency and innovation in project management.

Fastly is seeking a Senior Program Manager for Executive Planning & Operations. This position is available in Denver, CO, New York City, NY, or San Francisco, CA. The Senior Program Manager will play a central role in driving product development and engineering programs, working with leaders across Program Management, Product, Engineering, Marketing, Customer Success, Sales, and other departments to support business objectives. Key Responsibilities Lead the execution of major product and engineering initiatives that shape Fastly's edge cloud platform. Collaborate with cross-functional teams to develop project plans and guide them toward successful outcomes. Support teams in building strategies, coordinating workflows, and meeting commitments. Oversee multiple projects simultaneously, maintaining transparency and providing progress updates to management. Apply data to inform prioritization and identify risks or obstacles early. Enable teams to enhance Fastly’s products, platform, and tools to deliver greater value for customers. Ensure that project outcomes clearly benefit customers and contribute to business results. Collaboration and Reporting This role involves close coordination with a range of teams and reports directly to the Director of Program Management. Team Environment Fastly supports a global, distributed team culture that values learning, growth, and humility. Team members are encouraged to collaborate openly and focus on building services that meet high industry standards for customers. Application Timeline Posting Open Date: 3/9/26 Anticipated Posting Close Date: 6/9/26 The job posting may close early if applicant volume is high.

About FourierAt Fourier, we are pioneering the accessibility of on-site hydrogen solutions. Our innovative design features cutting-edge, modular, and fully automated electrolyzer systems that can be scaled to any size while optimizing efficiency across all loads. Supported by leading venture capital firms, we are a dedicated team on a mission to reshape the global energy landscape towards a sustainable and emission-free future. We foster a collaborative and innovative culture where each team member plays a vital role in driving our collective success.About the RoleWe are looking for a highly skilled Engineering Program Manager to spearhead the development of Fourier’s commercial on-site hydrogen production system. The Fourier engineering team thrives in a hands-on, collaborative environment, focused on problem-solving and advancing technological progress. Candidates should be adept at engaging with engineering teams throughout the product lifecycle, from architecture and design to implementation and validation of complex industrial hardware products.1. Roles and ResponsibilitiesProgram Leadership: Lead the end-to-end execution of programs from concept to launch, defining scope, timelines, deliverables, and critical milestones.Cross-Functional Coordination: Act as the primary liaison among hardware engineering, manufacturing, product, operations, and other teams to ensure alignment and that all stakeholders are progressing towards common goals.Risk Management: Proactively identify potential risks, formulate mitigation strategies, and facilitate resolutions to ensure program success.Stakeholder Communication: Effectively communicate program status, risks, and key decisions to senior leadership and stakeholders, ensuring transparency and visibility into the program's overall health.Process Improvement: Continuously evaluate and enhance program management processes to boost efficiency and effectiveness.2. Must-Have ExperienceTechnical Background: Solid foundation in mechanical, electrical, or chemical engineering, with a comprehensive understanding of system architectures and engineering trade-offs. Must be comfortable engaging with engineering teams to probe for information and challenge assumptions.Project Management Skills: Demonstrated ability to manage complex projects involving multiple stakeholders and tight deadlines, particularly in an early-stage startup environment. Proven experience in making informed decisions and trade-offs based on incomplete or evolving data.

Anthropic is seeking a Technical Program Manager for Research Initiatives to coordinate and deliver advanced projects in artificial intelligence. This position is based in San Francisco, CA or New York City, NY. Role overview This role centers on managing research projects that push the boundaries of AI. The Technical Program Manager will oversee cross-functional teams, keeping projects on track and ensuring research goals are met. What you will do Lead and organize research initiatives focused on artificial intelligence Coordinate teams from different disciplines to achieve project objectives Track project timelines and deliverables, ensuring milestones are reached Requirements Experience managing technical or research-focused projects Ability to work with cross-functional teams Strong organizational and communication skills