Senior Technical Solutions Engineer - Platform

At Coupa, we revolutionize how businesses manage their spending through our cutting-edge community-driven AI and our renowned total spend management platform. Our Coupa AI harnesses insights from trillions of dollars in direct and indirect spending across a vast global network of over 10 million buyers and suppliers. We equip you with the tools to forecast, recommend, and automate more intelligent and profitable business decisions that enhance operational margins.Why Consider a Career with Coupa? Innovative Technology: Join us at Coupa where innovation is at the core of our mission, enabling customers to achieve unparalleled efficiency and visibility in their spending processes. Team-Oriented Environment: We prioritize collaboration and teamwork, fostering a culture built on transparency, openness, and a collective drive for excellence. Global Influence: Be part of a company where your contributions have a significant global impact on our clients, business, and colleagues.Discover more about our culture on the Life at Coupa blog and hear firsthand from our employees about their experiences with us.The Role of an Associate Solution Advisor at Coupa As an Associate Solution Advisor for our Customer Growth team, you will serve as a crucial connector between the Coupa Platform and our existing clients in the US West Coast. Operating from São Paulo and aligning with Pacific Time hours, you will collaborate with our sales teams to identify customer challenges and propose innovative solutions that foster growth. Your communication skills and the power of AI will be instrumental in assisting our clients to optimize their profitability, productivity, and efficiency.

Role Overview Datadog is seeking a Partner Solutions Architect (PSA) for the LATAM region, based remotely in Chile or in Sao Paulo, Brazil. This role sits within Datadog's team of product experts, supporting the company's growth by helping clients understand and use Datadog solutions effectively. What You Will Do Work closely with the Director of Partner Solutions Architects, focusing on Channels & Alliances. Support technical initiatives for Datadog partners, such as cloud migration, application modernization, and DevOps transformation. Act as a technical advisor, collaborating with both Datadog and partner teams to ensure project success. Team Culture Datadog values strong relationships and collaboration within the team. The company encourages creativity through a connected office culture and supports work-life balance with a hybrid workplace model.

P-1412 Note: this is a hybrid role and requires ~3 days in the office in São Paulo-SP. Job Overview: Join our dynamic Platform Support team as a Senior Technical Solutions Engineer with over a decade of experience. In this pivotal role, you will deliver outstanding support for our Databricks Data Intelligence platform, tackling intricate technical challenges and ensuring the flawless operation of our data solutions. As a frontline engineer, you will serve as the key contact for critical issues, collaborating closely with both internal teams and clients to swiftly resolve high-stakes problems and foster platform enhancements. Key Responsibilities: Frontline Support: Act as the primary technical point of contact for escalated issues related to the Databricks Data Intelligence platform, providing expert-level troubleshooting, diagnostics, and resolution for complex system performance and reliability challenges. Customer Interaction: Engage directly with customers to comprehend their technical issues and requirements, delivering timely, clear, and actionable solutions to uphold high levels of customer satisfaction. Incident Management: Lead the resolution of high-priority incidents, coordinating with various teams to address and mitigate issues swiftly, while conducting thorough root cause analyses and developing preventive measures. Collaboration: Partner with engineering, product management, and DevOps teams to share insights, identify recurring issues, and drive improvements to the Databricks Data Intelligence platform. Documentation and Knowledge Sharing: Create and maintain comprehensive documentation on support procedures, known issues, and solutions. Contribute to internal knowledge bases and develop training materials for fellow support engineers. Performance Monitoring: Monitor and analyze platform performance metrics to identify potential issues proactively. Implement optimizations and enhancements to improve platform stability and efficiency. Platform Upgrades: Oversee the deployment of upgrades and patches for the Databricks Data Intelligence platform, ensuring minimal disruption to services and maintaining system integrity. Innovation and Improvement: Stay updated with industry trends and advancements to continually enhance our platform.

Join us at Insider One, where we are redefining marketing and customer engagement through cutting-edge technology and innovation.About Insider OneInsider One stands as the premier platform, unifying the essential tools for marketing and customer engagement teams into one powerful solution, empowering them to maximize their potential and achieve extraordinary results.Our journey began with a modest setup and a visionary goal to create a comprehensive platform that provides access to industry-leading technologies and emerging marketing channels for professionals around the globe. Today, our team of over 1,500 talented individuals from more than 50 nationalities operates across 30 offices, all driven by a commitment to innovation.With AI at the heart of our operations and a robust Customer Data Platform (CDP), Insider One harmonizes data, personalization, and journey orchestration across an extensive range of natively supported channels, including WhatsApp, SMS, Email, Web, App, and Site Search.Recently, we celebrated one of the largest funding rounds in our industry, securing a $500M Series E led by General Atlantic. Our impressive roster of investors includes Sequoia Capital, QIA, Riverwood, and Endeavor Catalyst, and we are proud to serve over 2,000 clients, from dynamic startups to renowned Fortune 500 companies such as Samsung, Nike, L’Oreal, Singapore Airlines, Nestlé, Nissan, Lenovo, Puma, IKEA, and Allianz.Insider One is recognized as one of the few woman-founded, women-led B2B SaaS unicorns globally. Our commitment to excellence has earned us accolades from analysts, and we are proud to be the only vendor acknowledged as the #1 leader in all aspects critical to marketing and customer engagement teams. Don't just take our word for it—see for yourself. We consistently outperform our competition and continue to lead the way.

Welcome to Insider One! Let’s dive into what makes this role exciting and how you can contribute to our mission.About UsAt Insider One, we take pride in being the leading platform that empowers marketing and customer engagement teams by unifying all their needs in one innovative space. Our goal? To help you achieve your peak potential and become unstoppable!Our journey started with a vision and has grown into a dynamic team of over 1,500 professionals from more than 50 nationalities, operating in over 30 offices worldwide. With AI integrated at our core, we offer a comprehensive Customer Data Platform (CDP) that consolidates data, personalization, and journey orchestration across a wide range of supported channels including WhatsApp, SMS, Email, Web, App, and Site Search.Having recently secured a substantial $500M Series E funding led by General Atlantic, we are backed by prestigious investors like Sequoia Capital, QIA, Riverwood, and Endeavor Catalyst. Today, we proudly serve over 2,000 customers, ranging from high-growth startups to esteemed Fortune 500 companies such as Samsung, Nike, L’Oreal, Singapore Airlines, Nestlé, Nissan, Lenovo, Puma, IKEA, and Allianz.Insider One has also garnered recognition as one of the few woman-founded, women-led B2B SaaS unicorns globally. Our commitment to excellence is acknowledged by analysts, and we consistently rank as the number one leader in all marketing and customer engagement capabilities. Don't just take our word for it—see for yourself. Join us as we continue to innovate and lead in the industry!

Shift Technology stands at the forefront of innovation in the insurance sector, offering a leading AI platform that transforms underwriting, claims handling, and risk management. Our solutions harness generative, agentic, and predictive AI to enhance operational efficiency and deliver exceptional customer experiences, driving measurable business impact for the world’s top insurers.Our diverse team, united by a shared commitment to revolutionizing the insurance industry through our SaaS platform, embodies a culture of innovation and trust. Together, we are shaping the future of how insurance operates, drawing on insights from over 50 countries.As a Project Manager within our Delivery Team in Sao Paulo, you will lead the deployment of Shift’s AI solutions for our global insurance clients. You will be the critical link between our technical teams and client stakeholders, ensuring that projects progress from initial planning to successful, scalable implementations. Your role is to proactively identify risks and cultivate strong relationships built on trust, ensuring our products provide tangible value across various markets. This hybrid role requires you to be in the office two days a week and is vital for fostering the collaborative spirit that drives our success at Shift.What Your Impact Looks Like:Jump In & Get Things Done: Proactively manage project milestones and swiftly resolve blockers to maintain delivery timelines. Collaborate with our technical program management team to align product roadmaps with project plans and oversee the release process.Simplify the Complex: Effectively translate technical requirements and project plans into clear, accessible language for internal teams, customers, and C-level stakeholders.Decide with Data & EQ: Navigate complex client relationships by balancing hard project data with emotional intelligence, especially in high-pressure situations.Test, Learn, Scale: Innovate with new project management methodologies and share insights to enhance the delivery organization’s speed and quality.Fix Issues Without Drama: Tackle delivery challenges directly and constructively, focusing on collaborative problem-solving rather than placing blame.Communicate with Impact: Tailor your communication style to align various stakeholders, from operational teams to senior management, around shared objectives.

As a Solution Architect at Playtech, you will play a pivotal role in designing innovative software solutions that meet the needs of our clients. Your expertise will guide our technical teams in developing robust architectures while ensuring that our products remain at the forefront of the gaming industry.In this dynamic position, you will collaborate with cross-functional teams to define technical requirements, analyze system performance, and oversee the implementation of scalable solutions. Your contributions will directly impact our ability to deliver high-quality products that enhance user experiences and drive business growth.

Before delving into the details of this exciting opportunity, let us share a bit about our organization.About UsAt Insider One, we proudly stand as the leading platform that consolidates all essential marketing and customer engagement tools in one comprehensive solution, empowering teams to unlock their full potential and achieve remarkable results.Our journey began with a simple vision and a handful of desks, aspiring to create an all-in-one platform that democratizes access to pioneering technologies for marketers globally. Today, we are a dynamic team of over 1,500 professionals from more than 50 nationalities, operating in over 30 offices. With artificial intelligence at the heart of our operations and an integrated Customer Data Platform (CDP), Insider One harmonizes data, personalization, and journey orchestration across a diverse range of natively supported channels, including WhatsApp, SMS, Email, Web, App, and Site Search.Recently, we secured one of the industry's largest funding rounds, a $500M Series E led by General Atlantic. Our esteemed investors include Sequoia Capital, QIA, Riverwood, and Endeavor Catalyst, and we proudly serve over 2,000 customers ranging from emerging startups to prestigious Fortune 500 companies, including industry giants like Samsung, Nike, L’Oreal, Singapore Airlines, Nestlé, Nissan, Lenovo, Puma, IKEA, Allianz, and Domino's.We are honored to be recognized as one of the few woman-founded and women-led B2B SaaS unicorns globally. Our commitment to excellence has earned us accolades from analysts, making us the only vendor acknowledged as the leading provider in all essential capabilities for marketing and customer engagement teams. Experience our distinction by visiting our reviews and see why we consistently excel in the industry.

Join Airwallex as a Senior Account ExecutiveAre you ready to make a significant impact in the world of payments and financial technology? At Airwallex, we are revolutionizing the way global businesses manage their financial operations. Join us in our mission to empower over 200,000 businesses worldwide with our comprehensive and integrated financial platform.Founded in Melbourne, Airwallex boasts a diverse team of over 2,000 talented individuals across 26 offices globally. With a valuation of $8 billion and backing from top investors such as T. Rowe Price, Visa, and Sequoia, we are at the forefront of building the future of global banking.What We ValueWe seek innovators with a builder's mentality—individuals who thrive on taking ownership and making impactful contributions. You will bring a wealth of industry experience and a deep understanding of our mission and operating principles. You should be driven by curiosity, quick on your feet, and able to make sound decisions in a fast-paced environment.Collaboration and humility are key traits we admire; you will transform innovative ideas into viable products and drive projects from inception to completion. Embrace the opportunity to leverage AI for smarter solutions and tackle complex challenges alongside exceptional teammates.About the TeamThe Enterprise Business team is a dynamic group dedicated to redefining how large organizations operate. We are passionate about delivering state-of-the-art payment and financial solutions that not only enhance operational efficiency but also foster growth for our enterprise clients.Your RoleAs a Senior Account Executive focused on our FX & Payment API product, you will leverage your extensive network and industry expertise to drive immediate results within our target verticals. Your role is critical in helping large enterprises navigate their financial operations effectively.

P-993 Mission As a Senior Data & AI Technical Solutions Engineer, you will play an essential role in assisting our clients with debugging and maintaining stable production data pipelines, AI workflows, and more using the Databricks platform. You will become proficient in several product areas by advising a diverse range of customers and use cases across these technologies. Collaboration with various teams at Databricks is key to delivering an exceptional customer experience, whether working with product engineering teams or technical account managers. Technical Solutions Engineers (TSEs) are recognized for their proven experience in production troubleshooting and optimization, ensuring our customers' workloads operate smoothly and meet their strategic goals using the Databricks platform. Reporting to a TSE manager, you will be part of a renowned global support engineering organization celebrated for its technical expertise and commitment to outstanding customer service. The impact you will have: Serve as the initial contact for customer production challenges, providing analysis, troubleshooting, and resolution for data engineering and AI workloads. Conduct in-depth code-level analysis of customer workloads to resolve issues related to Databricks products, including Spark core internals, Spark SQL, Delta, DLT, and Model Serving. Deliver exceptional customer support—demonstrate knowledge and empathy in communications via email and video, act urgently to find solutions, effectively manage escalations during incidents, and proactively work to prevent future issues for customers. Contribute to making Databricks products easier to use and enhancing the stability of customer production environments by working collaboratively with Engineering and Backline Support teams to identify areas for product enhancements. Develop expertise in deploying systems in Databricks and share your knowledge by contributing to wikis and other technical documentation for internal and external use by customers and partners.

Greetings! We are Fever, the premier technology platform revolutionizing culture and live entertainment.Our mission? To democratize access to culture and entertainment. With our proprietary, cutting-edge technology and data-driven approach, we’re transforming the way people engage with live events. Each month, our platform inspires over 300 million people across more than 40 countries to discover unforgettable experiences while empowering event creators with our insights and technology, helping them innovate, scale, and enhance their events to connect with new audiences.Our achievements? We’ve collaborated with major industry leaders like Netflix, F.C. Barcelona, and Primavera Sound, showcased internationally acclaimed experiences, and received backing from several prominent global investors! Impressive, right? To fulfill our mission, we seek ambitious individuals with a proactive mindset eager to help shape the future of entertainment!Ready to join the experience?Position SummaryWe are in search of a Senior Business Development Manager to lead our expansion into innovative cashless solutions. This crucial role emphasizes promoting our advanced cashless payment capabilities through RFID/NFC technology alongside sophisticated access control for music festivals, sports events, and more throughout Brazil. The ideal candidate will be instrumental in establishing strategic partnerships, penetrating new markets, and ensuring that our solutions redefine the attendee experience by providing convenience, security, and efficiency.Why Join Fever?Joining Fever means becoming part of a dynamic, creative, and innovative team dedicated to transforming the event experience. Our cashless technology is set to change how attendees interact with events, offering unmatched convenience and security. At Fever, you will have the unique opportunity to lead the introduction of a groundbreaking solution to the market, significantly impacting the industry. If you’re driven, ambitious, and eager to make a difference in the vibrant world of event technology, we’d love to welcome you aboard.

Gigs builds a platform that helps technology companies add global mobile connectivity to their products. The company simplifies telecom integration for platforms in sectors like fintech and HR, letting them offer mobile services without the usual complexity. Backed by nearly $100 million from investors such as Ribbit Capital, Google, and Y Combinator, Gigs operates with a team of about 100 people across the US and Europe. Team members come from companies like Stripe, Airbnb, and Shopify, working together to solve technical and regulatory challenges in telecommunications. Our core values Speed: We move quickly, set ambitious deadlines, and treat each week as important. Ownership: Team members are empowered to solve problems directly, without waiting for approval. Customer focus: Our work centers on helping customers succeed. Adaptability: We value sound judgment and intuition, especially when making decisions with incomplete information. Critical thinking: We challenge assumptions and look for the reasons behind established practices. Role overview Gigs is expanding into Brazil, and this Senior Business Operations Associate position is central to that effort. The strategic groundwork is in place, priorities are set, and the focus now shifts to executing across several complex projects. This role works closely with the Brazil lead, supporting execution on a range of high-impact and sometimes ambiguous initiatives. Responsibilities include moving between business development negotiations, product launches, and operational strategy as priorities shift.

Join Louis Dreyfus Company as a Senior Solution/Product Specialist focusing on SAP Extended Warehouse Management (eWM). In this role, you will leverage your expertise in SAP solutions to enhance our logistics operations, streamline processes, and drive efficiency across our supply chain.Your contributions will be vital in shaping our technological advancements and ensuring the seamless integration of SAP systems within our operations. Collaborate with cross-functional teams to deliver innovative solutions that meet our business needs.

CSQ127R332At Databricks, we empower our clients to tackle complex data challenges using our innovative Data Intelligence platform. As a Scale Solution Engineer, you will play a pivotal role in guiding customers through their onboarding journey. You will collaborate closely with clients to facilitate the deployment of Databricks within their production environments and accelerate the adoption of its features.Your Impact:Ensure a seamless experience for new customers by providing essential technical support at the onset of their journey.Become a knowledgeable expert on the Databricks Platform, assisting customers in making informed technical choices.Manage multiple customer accounts simultaneously, delivering tailored technical solutions.

Join the Louis Dreyfus Company as a Senior Solution/Product Specialist specializing in SAP PP/QM. In this pivotal role, you will be responsible for implementing and optimizing our SAP solutions to enhance production and quality management processes. You will work closely with cross-functional teams to ensure alignment and drive efficiency within our operations.

At PPRO, we are dedicated to simplifying access to local payment methods, enabling businesses worldwide to sell their goods and services through their preferred payment options. We partner with industry leaders like Ant Group, PayPal, and Stripe to unlock new markets, connect with diverse customers, and foster accelerated growth.Our strength lies in our vibrant and diverse global team, comprised of over 50 nationalities across 10+ international locations, all working towards a shared goal: delivering the highest quality products and services to our partners and customers. Our mission is to drive innovation in global commerce while fostering an internal culture of #chooseaction, #beopen, #thinkcustomer, #gofurther, and #wintogether.Role Overview:As an Onboarding Associate, you will play a vital role in our compliance team, acting as the first line of defense to ensure adherence to regulatory requirements and internal policies. This position requires a seasoned professional who will collaborate closely with the Onboarding Lead, providing strategic insights for complex cases and safeguarding the integrity of the client lifecycle. The ideal candidate will transcend traditional compliance roles to become a business partner, effectively balancing rigorous risk management with the operational needs of the organization.

Join Capco, a global leader in technology and business consulting, as a Data Engineer specializing in Microsoft Fabric solutions. In this hands-on role, you will design and implement a robust data hub on Microsoft Fabric, facilitating seamless data connectivity and integration across various workspaces (e.g., marketing to sales enablement). You will curate data within a Lakehouse architecture and publish semantic models to enhance reporting capabilities in Power BI, particularly for semi-structured and unstructured data.

At Insider One, we are revolutionizing the marketing landscape. As the leading platform for marketing and customer engagement solutions, we empower teams to unlock their full potential and achieve unprecedented success.Who We AreFounded with a vision to streamline marketing efforts, Insider One has grown from a small team to a powerhouse of over 1,500 professionals from more than 50 nationalities, operating in over 30 offices worldwide. Our innovative platform integrates cutting-edge AI technology and a comprehensive Customer Data Platform (CDP) to deliver personalized customer journeys across multiple channels, including WhatsApp, SMS, Email, Web, App, and Site Search.After successfully securing $500M in Series E funding led by General Atlantic, we are poised for further growth. Our esteemed investors, including Sequoia Capital, QIA, Riverwood, and Endeavor Catalyst, stand behind us as we serve over 2,000 clients ranging from dynamic startups to Fortune 500 giants like Samsung, Nike, L’Oreal, and Nestlé.Recognized as one of the few woman-founded and led B2B SaaS unicorns, our accolades reflect our commitment to excellence and innovation. Join us and be part of a team that is not only celebrated by its customers but also recognized by industry analysts as the top leader in marketing and customer engagement capabilities.

PPRO is looking for an Associate Technical Operations Engineer based in Sao Paulo. This role supports the technical operations team and helps ensure systems run smoothly and services remain reliable. Key responsibilities Assist with monitoring and maintaining system functionality to keep operations stable. Support troubleshooting efforts when technical issues occur, contributing to quick resolutions. Collaborate with team members to uphold operational standards and maintain technical quality. Location This position is based in Sao Paulo.