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Senior Technical Solutions Engineer, Platform

DatabricksAmsterdam, Netherlands
Hybrid Full-time

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Experience Level

Senior

Qualifications

What We Are Looking For: At least 4 years of experience in designing, building, testing, and maintaining applications using Python/Java/Scala, with a strong emphasis on Python expertise. Solid experience with SQL-based databases is essential. Proficient in Linux/Unix administration. Hands-on experience with AWS, Azure, or GCP is required. Exceptional written and verbal communication skills in English. Experience working in a Distributed Big Data Computing environment. A technical degree or equivalent experience.

About the job

This position is hybrid, requiring 3 days a week in our Amsterdam office.

As a Senior Technical Solutions Engineer, you will play a pivotal role in delivering technical support for issues related to the Databricks Platform. Your expertise will help resolve challenges involving our unified analytics platform, guiding customers on their journey with Databricks. You will be a trusted resource for inquiries ranging from fundamental technical questions to intricate architectural scenarios across the Big Data ecosystem. You will report to the Senior Manager of Technical Solutions.

Your Impact:

  • Troubleshoot and resolve complex customer issues pertaining to the Databricks platform.
  • Provide best practices support for customized solutions developed by Databricks customers.
  • Offer recommendations for enhancing performance in customer-specific environments.
  • Assist with issues regarding third-party integrations within the Databricks environment.
  • Collaborate with engineering and escalation teams to facilitate the resolution of customer issues and requests.
  • Contribute to the creation and maintenance of company documentation and knowledge articles.
  • Act as a strong advocate for customer needs.
  • Enhance your expertise in AWS/Azure and the Databricks platform through ongoing learning and internal training programs.
  • Participate in an on-call rotation during weekdays and weekends.
  • Help establish our Databricks São Paulo office as a pioneering location.

About Databricks

Databricks is at the forefront of the data and AI revolution, trusted by over 10,000 organizations globally, including industry leaders like Comcast, Condé Nast, and Grammarly. Our Data Intelligence Platform empowers businesses to unify and democratize their data, making it accessible for all.

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