Senior Technical Support Engineer

Join our dynamic team as a Deskside Support Technician, where you will play a pivotal role in providing exceptional technical support to our clients and employees. Your primary responsibilities will include troubleshooting hardware and software issues, maintaining IT equipment, and ensuring a seamless technology experience for all users. If you are passionate about technology and helping others, this is the perfect opportunity for you!

Join our dynamic team at Artech Information Systems LLC as a Deskside Support Specialist. In this essential role, you will provide top-notch technical support to our clients and ensure their technology needs are met effectively. Your expertise will help maintain the smooth operation of IT services, resolving issues in a timely manner and contributing to overall user satisfaction.

At Acturis, innovation is not just a part of our culture; it is embedded in our DNA.Founded in 2000 from humble beginnings in a garden shed by co-founder Theo Duchen and former McKinsey partner David McDonald, we have transformed the insurance technology landscape. What began as a daring startup has evolved into a leading global SaaS provider, trusted by the insurance industry.Today, our platform serves over 100,000 users in more than 40 countries. By partnering closely with brokers, insurers, and MGAs, we continue to redefine market standards across personal and commercial insurance lines.Recognized as a Great Place to Work® 2026, Acturis maintains a collaborative and innovative culture reminiscent of a startup, even as we expand globally. With a workforce comprised of over 90% graduates, we provide a nurturing environment for early-career talent to excel. As an EcoVadis Committed rated organization, we prioritize sustainability and responsible practices, creating lasting value.Key Responsibilities:Assist QA Analysts by executing basic tests, validating functionality against documentation, and providing clear reports on findings.Utilize internal tools for configuration reviews, documenting test results, and identifying issues or unexpected behaviors.Collaborate with QA Analysts, Technical Business Analysts, and Developers to clarify findings and assist in organizing essential QA documentation and test data.This is a 6-month fixed-term contract, with opportunities to work in our Birmingham or London offices.We are committed to mentorship from day one, offering a transparent career path and meaningful responsibilities early in your career. Our environment is designed for graduates to grow rapidly while making a significant impact.Expect:• Clear career progression, regular feedback, and three formal performance reviews annually• Opportunities to lead projects, manage resources, and mentor junior team members• Comprehensive onboarding, industry-recognized training, and funded specialist courses as you advance.

At Acturis, innovation is woven into the fabric of our organization. Founded in 2000 by Theo Duchen and David McDonald, our journey began in a modest garden shed with a vision to transform insurance technology. From these humble beginnings, we have evolved into a global leader in SaaS solutions, widely trusted within the industry.Today, more than 100,000 users across over 40 countries utilize the Acturis platform, a testament to our collaborative efforts with brokers, insurers, and MGAs. We are committed to continually shaping the market and setting new standards within both personal and commercial lines.Acturis is honored to be recognized as a Great Place to Work® 2026, and we maintain an innovative, collaborative start-up culture as we expand globally. With over 90% of our new hires coming from graduate backgrounds, we provide a vibrant environment for early-career talent to develop and make a significant impact. As an EcoVadis Committed-rated organization, we prioritize sustainable and responsible operations to create long-term value.Key Responsibilities:Provide first-line technical support to colleagues in central Birmingham.Log and manage support tickets through our help desk system, assisting a global team of 800 colleagues.Assemble and maintain a diverse fleet of laptops using technologies such as MDT, and adhere to established IT procedures for onboarding, Active Directory checks, and office equipment setup.From day one, you will receive mentorship, a clear career trajectory, and substantial responsibilities, all within an environment designed for rapid growth and meaningful contributions.What You Can Expect:A transparent career path, regular feedback, and three formal performance reviews each year.Opportunities to take ownership, develop specialized skills, and participate in essential IT projects.Intensive onboarding, industry-recognized training, and funding for technical courses as you advance.

Join Our Innovative Team as a Family Support Worker!Malachi is a pioneering specialist therapeutic family support service dedicated to providing a wide array of services that uplift children and families in schools and community settings. We are committed to fostering a supportive environment where our employees can thrive, offering a range of outstanding benefits:Enjoy 32 days of holiday annually, in addition to bank holidays.Receive an extra day off on your birthday.Take an additional day off for moving house.Participate in a contributory pension scheme.Benefit from convenient car parking facilities.Experience flexible work hours and effective diary management.Gain access to both internal and external training opportunities as required.

Transform9 is leading the charge in transforming healthcare accessibility and patient communication through our innovative conversational agent platform. Our mission is to ensure seamless connections between patients and healthcare providers, enhancing both access and overall experience. We are in search of a committed Technical Support Engineer to become an integral part of our team, playing a crucial role in providing outstanding support to our clients and their users. In this role, you will troubleshoot technical concerns, deliver solutions, and guarantee the smooth functioning of our platform for healthcare professionals and patients alike. You will collaborate closely with our development and product teams to identify and resolve bugs while also contributing to the enhancement of our support documentation and resources.Key ResponsibilitiesAct as the primary contact for technical support inquiries from clients, resolving issues in an efficient and professional manner.Troubleshoot and diagnose technical challenges related to the Transform9 platform and its integration within client systems.Provide prompt and effective solutions to boost user satisfaction and uphold high service levels.Document support tickets, track issues, and communicate clear updates to clients throughout the resolution process.Work with internal teams to escalate issues and give feedback on platform functionality for continuous enhancement.Assist in the creation and upkeep of support materials, FAQs, and training resources for client teams.

Join our dynamic team at eoctebp as a General Service Technician! In this role, you will be responsible for performing a variety of maintenance and repair tasks to ensure the smooth operation of our services. Your expertise will contribute to the overall efficiency and safety of our operations.

Job Position: Portal Crane TechnicianLocation: Southeast US (Remote candidates welcome)Are you ready to elevate your career as a Portal Crane Technician? Konecranes, a leading global provider of material handling solutions, is on the lookout for talented individuals with a solid foundation in electrical and mechanical systems, who are unafraid of heights. Our service technicians are the backbone of our operations, excelling in a safety-focused environment.In this role, you will be working with portal cranes—large outdoor gantry cranes essential for supplying wood to paper and lumber mills. This specialized division of Konecranes is dedicated to maintaining and improving these critical machines that drive our customers’ success.This position involves extensive travel across the Southeast, with occasional trips to the Pacific Northwest and Maine. Candidates must be prepared for up to two weeks of travel at a time, as this role requires 100% travel.Career Advancement Opportunities: We provide a clear career trajectory for our technicians. As you learn and grow within the Technician Leveling program, you will have opportunities to increase your earnings and expand your skillset. Our innovative mobile app allows for real-time tracking of your progress and continuous learning.Key Responsibilities:Diagnose and resolve electrical, mechanical, and structural issues on-site.Collaborate with a team to repair and maintain woodyard cranes.Communicate repair findings to customers through exit meetings and written reports, maintaining professionalism when discussing defects and suggested improvements.Document observations and propose corrective actions, including safety notifications to clients.Utilize company tools to produce electronic inspection documentation. Basic proficiency in Microsoft Word and computer skills are required.Stay informed about industry standards and regulations (OSHA, ANSI, CMAA, HMI).Ensure the proper maintenance of company-issued equipment and vehicles, reporting any deficiencies.Adhere to established safety protocols and customer guidelines.Perform additional tasks as assigned by your supervisor.

Join Bluethorn Technology Ltd as a CAD/BIM Technician, where you will play a pivotal role in transforming design concepts into detailed and accurate CAD models. We are seeking a detail-oriented professional who excels in utilizing CAD and BIM technologies to support our innovative projects.

Carer / Behaviour Support Worker - Birmingham (B18) Reporting To: Line Manager and Management Team Job Hours: Flexible hours based on business needs 30 – 45 hours per week (averaging around 36 hours per week) Role Overview: The Carer / Behaviour Support Worker is responsible for addressing the holistic needs of our clients, focusing on their physical, emotional, cultural, and social well-being through a person-centred approach. This role involves managing challenging behaviours as outlined in the care plan while promoting the client’s autonomy, dignity, and privacy. Building strong professional relationships with clients, their families, and other staff members is crucial in fostering a supportive environment. Key Responsibilities: Deliver personal care and support to clients with diverse needs, illnesses, and disabilities. Understand the complexities of client care, particularly regarding challenging behaviours. Follow the client’s care and support plan, ensuring a person-centred approach. Encourage client independence and motivation, avoiding dependency. Contribute to care plans by providing regular feedback to the Field Care Supervisor. Assist clients with daily routines, including morning and bedtime care. Support clients with personal hygiene and grooming. Manage medication in accordance with the Medication Care Needs Assessment. Prepare meals considering clients' preferences and dietary needs. Perform light household tasks as necessary. Utilize manual handling equipment safely and responsibly. Ensure the protection of client property and equipment. Maintain effective communication and relationships with clients. Provide companionship and engage clients in conversations about their interests. Support clients in maintaining relationships with family and friends. Accompany clients on community outings.

We are seeking a skilled Hood Technician to join our dynamic team at eoctebp. In this role, you will be responsible for ensuring the optimal performance of kitchen ventilation systems. You will conduct inspections, maintenance, and repairs on hoods and exhaust systems, ensuring compliance with safety standards.

Join our team as a skilled Pit Technician in Birmingham! In this role, you will be responsible for providing top-notch support in maintaining and servicing our equipment. This is an exciting opportunity for individuals passionate about working in a dynamic environment.

Roofstock is looking for a Maintenance Technician based in Birmingham, Alabama. This role keeps properties well maintained by handling repairs, routine inspections, and daily maintenance tasks. The work supports both tenant comfort and the overall quality of each property. Key responsibilities Respond to maintenance requests and resolve issues promptly Carry out property inspections to spot and address potential concerns Perform repairs and ongoing upkeep to maintain property standards Role overview This position focuses on supporting property quality through hands-on maintenance and regular inspections. The Maintenance Technician plays a direct role in ensuring tenants have a comfortable living experience and that properties remain in good condition.

Join Version 1 as an OpenShift Support Consultant and be part of a dynamic team dedicated to providing exceptional managed services and support for our clients. In this role, you will utilize your expertise in OpenShift to troubleshoot and resolve issues, ensuring optimal performance for customer environments.Your responsibilities will include collaborating with cross-functional teams, providing technical guidance, and contributing to the continuous improvement of our support processes. We are looking for a proactive individual who can work efficiently under pressure and is eager to learn and grow within the managed services department.

Join Bluethorn Technology Ltd as a BIM Technician in Birmingham, where you'll play a pivotal role in shaping innovative building design through advanced modeling techniques. You will collaborate with architects, engineers, and construction teams to develop precise and efficient Building Information Models (BIM) that enhance project delivery and sustainability.

About UsAt Roofstock, we are revolutionizing the single-family rental home (SFR) investment landscape. Our mission is to create a seamless rental housing ecosystem that benefits investors and tenants alike. By leveraging innovative technology, we empower investors to grow their wealth through real estate.Our Growth JourneyWith a dynamic team of over 750 dedicated professionals, we foster a collaborative and proactive culture that drives our success. In 2022, we celebrated a significant milestone by securing $240 million in our Series E funding round. Our operations span across key locations including the Bay Area and New York City. Our strategic growth includes the acquisition of notable companies such as Stessa, RentPrep, and Mynd, enhancing our platform’s capabilities in financial management, tenant screening, and property management. Recently, we have also expanded our services to include short-term rental management through our partnership with Casago.Position OverviewAs a Service Technician at Roofstock, you will play a critical role in maintaining the condition of our rental properties. We seek self-motivated individuals with a strong customer focus, technical proficiency, and the ability to work efficiently across multiple properties.

Join the Wachter team, where our employees are our greatest asset. Embark on a rewarding career journey with us! Wachter’s Regional Technology Offices are currently seeking skilled Low Voltage Lead Project Technicians for exciting long-term and short-term projects in the Birmingham area. Ideal candidates will have a proven track record in leading projects involving data, voice, alarm, video, and paging systems. We are looking for self-driven and dependable technicians who can work autonomously and identify innovative solutions to complete projects efficiently. We offer long-term employment opportunities, competitive salaries, and outstanding benefits to qualified individuals. At Wachter, we prioritize relationships and invest in our employees' growth.

alphabeinsightinc seeks a Customer Support Specialist to join the team in Birmingham. This position focuses on assisting clients by providing answers, addressing concerns, and ensuring they understand the company’s products and services. Clear communication and a strong commitment to client satisfaction are central to the team’s approach. Key responsibilities Respond to customer inquiries in a clear and timely manner Troubleshoot and resolve issues as they come up Provide accurate information about alphabeinsightinc’s products and services Help create a positive experience for every client Location This role is based in Birmingham.

Join Enviricorporation, a leader in environmental solutions, as an Environmental Technician I. In this role, you will support our team in conducting field assessments, collecting samples, and ensuring compliance with environmental regulations. This position is ideal for individuals passionate about sustainability and eager to make a positive impact.