grvty logogrvty logo

Senior Unified Communications Engineer

grvtySpringfield, Virginia, United States
On-site Full-time

Clicking Apply Now takes you to AutoApply where you can tailor your resume and apply.


Experience Level

Senior

Qualifications

Essential Qualifications: Bachelor's Degree in Computer Science, Engineering, or a related technical field, with a minimum of 10 years of relevant experience, or an equivalent combination of education, technical certifications, training, or military/work experience. Cisco CCNP Collaboration certification or equivalent expertise is required. A relevant Security Certification that meets the requirements of 8750. 10-15 years of direct experience in systems engineering and administration. Proficiency in managing complex Unified Communications systems and troubleshooting.

About the job

***Requires an active TS/SCI Security Clearance****

Your Impact:

The Senior Unified Communications Engineer plays a crucial role in designing and developing integrated voice, video, and collaboration networks. You will collaborate with Unified Communications Engineering teams to ensure the effective delivery of functional systems. Additionally, you will assist in diagnosing and troubleshooting issues across voice and video system clusters and endpoints. Your ability to quickly address software and hardware concerns will be invaluable, as will your skill in replicating issues for internal analysis and creating precise technical documentation to provide feedback to developers and vendors.

Your Responsibilities:

  • Analyze Unified Communications networks including voice, video, and collaboration systems, focusing on engineering, planning, design, evaluation, selection, and upgrades.
  • Design, develop, and implement Cisco collaboration endpoint technologies, including VoIP endpoints, Cisco Codecs, DX, and RoomKits for collaborative meeting environments (CMS), as well as Cisco Unified Communications Call Manager (CUCM) version 14 or higher and Cisco Unified Communications Manager IM and Presence (Jabber).
  • Plan system updates and manage scheduled outages.
  • Configure systems and user environments effectively.
  • Guide the development of ongoing technologies and engineering tasks related to Unified Communications and User-Facing Services.
  • Identify, analyze, and resolve system issues independently.
  • Utilize knowledge of Microsoft Excel, Visio, and various office suites.
  • Maintain an up-to-date understanding of relevant system technologies.
  • Participate in special projects as needed.
  • Provide mentorship and leadership to junior systems engineers.
  • Develop procedures and documentation for managing, deploying, and implementing various baseline hardware/images and system updates.

About grvty

At grvty, we are dedicated to pushing the boundaries of technology and enhancing communication across various platforms. Our focus on innovation and excellence has positioned us as leaders in the Unified Communications sector, providing state-of-the-art solutions to meet the evolving needs of our clients.

Similar jobs

Browse all companies, explore by city & role, or SEO search pages.

Tailoring 0 resumes

We'll move completed jobs to Ready to Apply automatically.