About the job
Ripple Effect is on the lookout for a skilled Senior User Experience (UX/UI) Designer to enhance our digital presence through innovative web solutions. This role involves collaborating with the National Science Foundation (NSF) Web Team to effectively manage and create engaging content for NSF.gov and the NSF Employee Portal.
Your expertise in user experience and web design will be pivotal in crafting compelling web layouts and ensuring a seamless user journey. If you thrive in a dynamic environment and are eager to make a significant impact, we want to hear from you!
Key Responsibilities:
- Design intuitive and visually appealing webpage layouts in accordance with web design best practices, WCAG 2.0/Section 508 standards, and federal plain language guidelines.
- Deliver exceptional customer support, addressing inquiries, resolving issues, and tracking all requests via our ticketing system (ServiceNow and Microsoft Lists).
- Conduct thorough UX research, create wireframes, prototypes, and task flows, and lead usability testing to inform user-centered design decisions.
- Provide guidance on web design best practices, ensuring clarity, consistency, and compliance with accessibility standards.
- Engage in special projects and undertake other related tasks as assigned.
