Service Delivery Manager / IT Project Manager

fukuKuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

On-site Full-time

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Experience Level

Manager

Qualifications

To succeed in this role, you should possess project management certifications such as PMI, PMP, or Six Sigma, and have a minimum of 3 years of experience in a Project Manager or Delivery Manager role, particularly within Software or IT Projects. Familiarity with third-party service providers and in-depth knowledge of ITIL principles or ITSM is essential. Additionally, experience as a Tech Lead managing engineering teams is highly valued.

About the job

As a Service Delivery Manager / IT Project Manager at fuku, you will play a pivotal role in leading our software engineering team to deliver exceptional projects that drive digital transformation for our clients. With over 20 years of expertise in Web & Mobile Development, our company is recognized for its commitment to creating innovative Go-To-Market solutions, including e-commerce platforms, CRM systems, and bespoke tech solutions. You will oversee diverse projects across various sectors, ensuring quality and timely delivery while continuously optimizing existing solutions.

About fuku

fuku is a leading Malaysia-based tech company specializing in Software Development with over two decades of experience. We focus on enhancing the digital experience through innovative design and development solutions, driving digital growth through effective sales strategies, and facilitating digital transformation by implementing advanced technologies. Our projects range from retail solutions to complex e-commerce platforms, catering to clients across finance, medical, and pharmaceutical sectors.

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Service Delivery Manager / IT Project Manager

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