Service Delivery Manager

Faac Technologies is looking for a Service Planner to coordinate project schedules and manage resource allocation in Utrecht. This position plays a key part in keeping projects on track and supporting smooth service delivery. Role overview The Service Planner works closely with different teams to organize workflows and support project execution. Clear commun…

Job OverviewKey role in planning and service organizationAct as a liaison between technicians, clients, and the officeEnjoy a diverse range of responsibilitiesOpportunities for professional development through the VDK AcademyAre you skilled at planning and thrive in a technical environment?As a Planner and Work Preparer for Service and Maintenance at MUR Conditioning in Utrecht, you will ensure that technicians are well-prepared and efficient. You will oversee the scheduling, maintain order, and guarantee that clients receive prompt and professional service.In this role, you will be the crucial link between customers, technicians, and the office. Your organizational skills and communication will ensure that service and maintenance tasks run smoothly and as scheduled.What We OfferCompetitive salary reflective of your knowledge and experienceEmployment conditions according to the Technical Installation Company collective labor agreement25 vacation days with the option to purchase an additional 8 daysPension scheme12-month contract with potential for a permanent positionTraining and development opportunities through the VDK AcademyCareer advancement possibilities within the organizationAttractive employee discounts at well-known stores and brandsYour ResponsibilitiesAs a Planner and Work Preparer for Service and Maintenance, you will create structure in a dynamic work environment.Efficiently schedule technicians, subcontractors, materials, and toolsMonitor progress, time tracking, and schedulesCoordinate with technicians, the office, and managementAddress and resolve disruptions, complaints, and customer inquiriesIdentify additional work and provide solutionsContribute ideas for contract extensions and improvementsYour ProfileMBO 4+ or HBO work and thinking levelExperience as a planner or work preparer in a technical settingAffinity for cooling, climate, or installation technologyExperience with Syntess is a plusResilient under pressure and highly organizedExcellent communication skills and customer-orientedIf you don’t meet all the criteria but have ambition, we would still love to hear from you.LocationBase location: UtrechtRegion: All of the Netherlands and occasionally Germany

Role Overview As an Integral Project Planner at Dura Vermeer Infra Landelijke Projecten in Utrecht, you will oversee the creation, analysis, and management of detailed schedules for both ongoing projects and tenders. Projects include A10 Junction Nieuwe Meer, ViA15, PHS Nijmegen, 2GW Landstations, and Dijkversterking Neder-Betuwe. What You Will Do Manage planning for large and complex infrastructure projects, ensuring all disciplines are integrated into a unified schedule. Bring clarity and structure to intricate project environments by mapping dependencies and intersections. Lead a team of junior planners, guiding them through the planning process and ensuring the project team follows the agreed approach. Translate project strategies into practical, up-to-date schedules throughout the project lifecycle. Monitor the critical path, identify deviations, and present scenario analyses to support timely project adjustments. Act as a trusted advisor to the project manager, control team, and client, offering recommendations that support decision-making at key moments. Advance planning management within the organization by developing the discipline’s vision, coaching colleagues, and raising the standard of planning across the company. About Dura Vermeer Dura Vermeer is an independent family business with a long-standing commitment to collaboration and building for future generations. Since 1855, the company has operated throughout the Netherlands, working across residential, commercial, infrastructure, and technical sectors. Independence and a long-term outlook shape the company’s way of working. With a turnover of €2.6 billion and more than 3,700 employees, Dura Vermeer is a leader in Dutch construction. The focus extends beyond numbers, it’s about people. Teams work together on projects that are both iconic and relatable, contributing to solutions for societal challenges. The company’s ambitions are significant, and achieving them depends on dedicated people. Dura Vermeer invests in strong employment practices and a supportive work environment that prioritizes employee well-being.

Join Our Team as a PlannerPart-time (24 - 28 hours per week)Are you passionate about creating efficient and healthy work schedules in the healthcare sector? At ZorgSpectrum, we're building a new team dedicated to Integrated Capacity Management (ICM), offering an exciting opportunity to make a meaningful impact. We are looking for an experienced Planner who enjoys crafting accurate schedules for teams, clients, and colleagues.Your Role as a PlannerAs a Planner, you will be a crucial link in the scheduling process. You will focus on developing both foundational and short-term schedules in collaboration with healthcare teams, managers, and capacity analysts. Your work will require careful consideration of collective labor agreements, labor laws, contracted hours, and the personal preferences of colleagues, ensuring that the schedule is practical and effective in real-world scenarios.You'll be part of the ICM team, which includes an ICM manager, a Flex team manager, fellow planners, flex planners, and capacity analysts. You will report operationally to the ICM Manager. While your primary workplace will be at our headquarters in Nieuwegein, you also have the flexibility to work from our locations in Houten, Nieuwegein, and Vianen. Partial remote work options are available upon discussion.In summary, you will provide clarity, contribute to solution development, and collaborate with your fellow planners to make a difference.Your Responsibilities Include:Creating foundational and short-term schedules (up to 3 months in advance).Coordinating team requests and contracts, integrating them into the planning.Monitoring schedule quality and identifying potential issues.Proactively seeking solutions in collaboration with flex planners, managers, and capacity analysts.Managing changes, leave requests, and time registrations.Advising managers based on reporting data.Participating in tactical planning meetings (TPO) and contributing ideas for improvement.What We Offer You:At ZorgSpectrum, we value your happiness at work, which is reflected in our employment conditions:A competitive salary ranging from €2,881.14 to €3,733.75 gross per month (FWG 40 CAO VVT, based on 36 hours), with a scheduled salary increase of 3.5% from July 1, 2026.An end-of-year bonus of 8.33% and vacation pay of 8%.A solid pension plan with PFZW, along with collective discounts on health insurance and other insurance products.237.4 vacation hours per year (based on 36 hours).

Part-time Weekend Flex PlannerLocation: NieuwegeinHours: 8 hours per weekYou make it possible every weekend.Providing care is a people-centered task, and it requires flexibility. As a Weekend Flex Planner at ZorgSpectrum, you ensure that our flexible staff are in the right place at the right time. With your keen eye, understanding of people, and planning skills, you keep the healthcare services running smoothly. No two days are the same, and that’s what makes your role both vital and varied. You will manage ad hoc scheduling to ensure seamless service delivery. You will communicate with colleagues through phone and digital platforms, addressing last-minute scheduling challenges and ensuring all shifts are optimally filled. This role allows you to work from home in a comfortable setting.Your working hours: Saturday and/or Sunday - 08:00 – 14:30.What we offer you:A diverse and independent weekend role where you truly make a difference.Training to help you master the ad hoc scheduling process.A salary ranging from €2,881.14 to €3,733.75 gross per month (FWG 40 CAO VVT, based on 36 hours), with a scheduled increase of 3.5% starting July 1, 2026;Excellent secondary benefits including a pension plan, year-end bonus, bicycle plan, and development budget.After training, you will work from home.Your responsibilities:As a flex planner, you are the linchpin of our flexible workforce. You fill vacant shifts with colleagues from the flex pool, always considering their availability, qualifications, and preferences. You:Schedule flex workers based on open shifts and requests from operational planners.Ensure compliance with collective labor agreements, labor time regulations, employee availability, and workload.Creatively solve scheduling challenges, even under pressure.Report on utilization, availability, and hours, advising the Flex Bureau team manager.Carefully process data and changes in the system while ensuring data quality.Collaborate closely with fellow planners, operational teams, and external agencies.Your profile:You are a natural organizer with a passion for dynamic work. You work meticulously and efficiently, effortlessly switching between planning, communication, and administration. Additionally, you have:A completed MBO4 diploma or are in your final year of HBO or WO studies.Knowledge of the VVT collective labor agreement, labor time regulations, and scheduling policies.An affinity for healthcare and insight into the deployment of various professionals.

In de rol van Planner binnen ons Flexteam, speel je een cruciale rol in het optimaliseren van personeelsinzet binnen onze organisatie. Je werkt op diverse locaties en bent het centrale aanspreekpunt voor planning en inzet van medewerkers.Wat bieden wij?Functie: Planner C FlexteamAantal uren: 20 - 30 uur per weekStandplaats: Centraal Flexteam - je zult op verschillende locaties van Beweging 3.0 werkzaam zijn.Opleiding: HBO werk- en denkniveauSalaris: Conform cao VVT, op basis van 36 uur per week: FWG 45 (€ 3.471,46 - € 4.102,26).Contract: een tijdelijk contract voor de duur van een jaar.Wat ga je doen?Als Planner ben je verantwoordelijk voor zowel de locatie- als centrale planning. Je zorgt voor een optimale afstemming tussen de ondersteuningsbehoeften van bewoners en de inzetbaarheid van medewerkers, zowel op korte als lange termijn. Dit vereist dat je meerdere zaken tegelijk moet beheren en op verschillende niveaus kunt schakelen. Je bent gedreven, werkt systematisch en nauwkeurig en denkt in oplossingen.Wat maakt jouw werk in het Flexteam uniek?Je past jouw plannings- en capaciteitenkennis toe op verschillende locaties en projecten. Je geniet van afwisseling en voelt je energiek bij het ad-hoc inspelen op situaties. Dit zorgt voor variatie in je werk en telkens nieuwe uitdagingen.Je stelt planningen en roosters op voor verschillende teams, in nauwe samenwerking met leidinggevenden, teams en medewerkers. Hierbij zoek je naar de balans tussen de wensen van medewerkers, geldende afspraken, wet- en regelgeving (zoals cao VVT en arbeidstijdenwet) en de financiële kaders.Je hebt een vooruitziende blik: je signaleert structurele knelpunten, analyseert trends en adviseert leidinggevenden over verbeteringen in de inzet van medewerkers.Daarnaast:Los je verstoringen in de planning snel en doordacht op;

At Vialis B.V., you will contribute to innovative solutions for tunnels, bridges, airports, and traffic systems. We ensure that the Netherlands remains in motion — safely, efficiently, and sustainably. We are looking for a Junior Integral Planner eager to develop their skills in project planning and play a pivotal role in the success of our infrastructure projects.Your Responsibilities:As a Junior Planner, you will assist in creating and managing project schedules. You will learn how to establish, monitor, and enhance these schedules while collaborating with experienced colleagues such as project leaders, contract managers, and risk managers. This is a fantastic opportunity to evolve into a fully-fledged planner within our organization.Your tasks will include:Assisting in the preparation of comprehensive project schedules.Collaborating with colleagues to ensure schedules are well-coordinated.Learning to identify and resolve scheduling bottlenecks.Contributing ideas for improvements in the planning process.Supporting the creation of visual planning reports (such as Gantt charts).Participating in tender planning and scenario analyses.Does Vialis align with your values?Vialis is a leading company in the Dutch infrastructure sector, boasting over a century of experience in designing, building, and maintaining vital infrastructure such as bridges, locks, and tunnels. With a team of more than 750 dedicated professionals, we work daily to enhance the mobility and safety of the Netherlands, both on land and water.At Vialis, we do more than provide technical solutions; we are a crucial partner to public entities such as provinces, municipalities, Rijkswaterstaat, and ProRail, as well as private clients like Schiphol, port authorities, and logistics service providers. Our mission is to make the Netherlands' infrastructure safer, more efficient, and sustainable, and we take pride in our role in achieving this goal.As part of VolkerWessels Infrastructuur, we belong to a broader family of companies committed to building and maintaining reliable and sustainable infrastructure projects in the Netherlands. Together with approximately 17,000 colleagues, we share a passion for delivering high-quality solutions that contribute to the mobility and livability of our country.What can you expect from Vialis?A competitive salary based on your experience and knowledge.Provision of a company car suited for your role.Access to a mobile phone and laptop to perform your duties effectively.Profit-sharing opportunities.We operate under the Metal and Technology CAO, which provides a solid pension plan (pension fund PMT), 25 vacation days, and more.

Join VolkerRail as a Logistics Planner!At VolkerRail, we connect talented individuals with the exciting world of heavy machinery and rail transport. As a Logistics Planner, you'll play a pivotal role in coordinating the transportation of our machines and operators.In this role, you will collaborate with a dedicated team of colleagues to manage the scheduling of operators, equipment, and machinery. Your responsibilities will extend to both our internal operations and external clients.Your Responsibilities:Develop and maintain the scheduling for equipment and operators, including both internal and external hires.Ensure real-time updates to the schedule to meet customer demands effectively.Communicate with operators during train services to provide support and direction as needed.Organize rail transport logistics.Keep clients informed about the progress of their requests.Provide valuable insights to enhance the scheduling process.Report any scheduling issues or process deviations to the Logistics Project Leader.Handle administrative tasks related to invoicing documentation.Participate in a 24/7 on-call service, approximately once every six weeks.Your Profile:We seek a candidate who holds at least a bachelor's degree, preferably in logistics or a related field. You should possess strong verbal and written communication skills, with a willingness to apply them critically. A passion for planning and process optimization is essential. You exhibit a proactive attitude, value a positive workplace environment, and actively contribute to it. Your energetic and enthusiastic nature allows you to quickly grasp new concepts and engage with colleagues effectively.What We Offer:A one-year contract with the potential for permanent employment.Attractive salary range of €3,450 to €5,200 gross per month, depending on age and experience, with payment every four weeks.A generous 43 vacation days: 25 vacation days plus an additional 18 free days.Compensation for on-call duties.Excellent training and development opportunities; your career is in your hands!Hybrid work model: 40% remote and 60% in the office.

Ben jij een strategisch denker die complexe puzzels moeiteloos oplost? Draag jij graag bij aan betere zorg door personeelsinzet en capaciteitsplanning slimmer te organiseren en ons integraal capaciteitsplanning naar een hoger niveau te tillen? Dan hebben wij een uitdagende vacature voor je.Jouw rol als CapaciteitsplannerAls capaciteitsplanner bij Reinaerde speel je een cruciale rol binnen de organisatie met een aanzienlijke impact. Je maakt deel uit van het centrale planbureau en werkt nauw samen met collega's aan de verder ontwikkeling en optimalisatie van capaciteitsplanning, strategische personeelsinzet en de implementatie van de ICM-cyclus. In deze senior rol ben je niet alleen adviseur, maar ook coördinator en initiatiefnemer binnen diverse projecten en processen.Je bent inzetbaar binnen alle vier regio’s van Reinaerde:Veenvallei (Woudenberg en Veenendaal)Zeist en omstreken (Zeist en Den Dolder)Utrecht en omgeving (Utrecht stad, Weidegebied en Harmelen)Lekstroom (IJsselstein, Nieuwegein en Houten)Je vervult daarmee een verbindende rol tussen de verschillende gebieden en draagt bij aan een optimale personele inzet en zorgcontinuïteit binnen de hele organisatie. Je inzetbaarheid hangt af van de projecten die op dat moment worden uitgerold. Als er bijvoorbeeld een project in Lekstroom loopt, ben je daar de komende weken of maanden aanwezig om te zorgen dat alles goed verloopt.Je bent verantwoordelijk voor:Strategische personeelsplanning en het adviseren van tactisch management.Het leiden van overleggen, coördineren van planningsprocessen en bewaken van voortgang en knelpunten.Continue verbetering van capaciteitsinzet en planningsprocessen.Ondersteuning van roosteraars en begeleiders, en het onderhouden van contacten met partners en uitzendbureaus.Het verzorgen en ondersteunen van recruitment, coaching en trainingen binnen het planbureau.Wat breng jij mee?HBO- werk en denkniveau aangevuld met minimaal 2 jaar ervaring in capaciteitsplanning of WFM.Kennis van relevante wet- en regelgeving (ATW, cao Gehandicaptenzorg).Analytisch ingesteld.Sterke communicatieve en leidinggevende vaardigheden.Ervaring met planningssystemen en data-analyse.Affiniteit met zorgprocessen.

Are you a strategic thinker who looks beyond tomorrow and thrives on creating sustainable, cyclical schedules that empower teams, enhance job satisfaction, and ensure the future viability of community care? If so, read on!Your RoleAs a Planner C in community nursing, you are a vital link in enabling quality care and nurturing healthy, dynamic teams (8 teams, approximately 120 employees). You will collaborate within a team of four planners, focusing primarily on cyclical scheduling of basic rosters. Your work will provide the solid foundation that your colleagues in care can rely on.In your role as Planner C, you will support and coach the Planner B team responsible for ad-hoc scheduling, ensuring optimal staff deployment, a healthy work-life balance, and a schedule that meets care demands.You will work closely with staff, client planners, team managers, and the planning bureau, identifying bottlenecks, anticipating needs, and actively contributing to process improvements. This role will require a blend of analytical skills, a people-oriented approach, and organizational talent, all essential for smooth healthcare logistics.You will create efficient and comprehensive base schedules in compliance with laws, regulations, collective labor agreements, and internal policies.You will intelligently align care demands with personnel deployment, identifying capacity issues.You will advise management and chain partners on healthcare logistics and capacity management.You will support Planner B with ad-hoc issues and provide coaching for their development.

Je telefoon gaat. Een klant heeft een storing gemeld en het is een dringend geval. Jij blijft kalm, registreert het probleem en schakelt onmiddellijk de juiste mensen in. Je zorgt ervoor dat de juiste monteur op pad gaat en houdt de klant continu op de hoogte. Het resultaat? Tevreden klanten en een snel opgelost probleem.Als Service Coördinator ben jij de spil van onze serviceafdeling. Jij plant, coördineert en stuurt bij waar nodig, zodat storingen snel worden opgelost en onze klanten altijd goed geïnformeerd blijven. Geen dag is hetzelfde, wat deze rol zo aantrekkelijk maakt! Van spoedklussen tot complexe serviceaanvragen, jij schakelt snel en behoudt het overzicht. Klanten, installateurs en collega's weten altijd waar ze aan toe zijn, zelfs tijdens drukke periodes.Wat kun je verwachten? De kans om te werken in een dynamische organisatie die volop in ontwikkeling is, waar je de ruimte krijgt om jezelf te ontplooien. Maar bovenal: jij draagt bij aan de verduurzaming van Nederland en werkt in een team waar samenwerking en plezier hand in hand gaan. Klinkt goed? Lees snel verder!

Are you technically skilled, solution-oriented, and energized by satisfied customers? At THUIS – the showroom in Houten, we are looking for you!Your RoleAs a Kitchen Service Technician, you will be the face of our service at the customer’s home. Your mission is to ensure that newly installed kitchens continue to function flawlessly, allowing customers to fully enjoy their purchase.Your Responsibilities:Performing maintenance and service tasks on recently installed kitchens. This includes adjusting cabinet doors and drawers, replacing components (such as hinges or fronts), and checking appliances and installations.Identifying and resolving technical issues. You will track down malfunctions or defects and rectify them, such as a malfunctioning drawer, uneven cabinets, or issues with built-in appliances.Delivering solutions of the highest quality. You ensure that every solution is executed neatly and sustainably, in line with the quality expectations of our customers.Ensuring maximum customer satisfaction with every visit. You communicate clearly with the customer, explain what you are doing, and leave everything tidy and well-kept, aiming for a satisfied and reassured customer.Independently planning and executing your tasks. You manage your own schedule, prepare your appointments thoroughly, and ensure you have the right materials and tools ready.This is the Right Place for YouTHUIS – the Showroom is the premier destination for new home buyers to personalize their homes in one go. From bathrooms to kitchens, flooring to window treatments, everything is under one roof. Each year, we assist over 1,000 customers in making choices that truly suit them. With a team of 40 colleagues, we operate in a personal, organized, and professional environment. A place where customers enjoy building their new home, and where you can do the same.

Role Overview The Service & Frontoffice Specialist at Leolux serves as the main contact for customers and dealers, especially in French and German-speaking markets. This position is based at the Experience Center in Breukelen, Utrecht. The role combines front office tasks with service responsibilities, focusing on prompt and professional handling of inquiries, requests, and service issues. What You Will Do Act as the first point of contact for customers and dealers, with a focus on French and/or German-speaking regions Handle questions, requests, and service matters quickly and professionally Work closely with internal teams to ensure smooth processes Engage daily with a variety of international stakeholders within the Experience Center Balance welcoming visitors and managing complex service issues as needed About Leolux Leolux is a well-known Dutch furniture brand with a strong reputation for design and craftsmanship. All products are designed and made in-house at the Venlo factory, resulting in high-quality, authentic Dutch furniture. Leolux collections are sold worldwide, with a focus on the Netherlands, France, and German-speaking countries. The company values passion, design, and sustainability. Work Environment The Experience Center in Breukelen is the central hub for Leolux, offering an inspiring setting for both consumers and dealers. The team is collaborative and supportive. Employees often shift between welcoming guests and solving service challenges. For those interested in design and interiors, the environment is both stimulating and rewarding. Leolux invests in its people, encouraging teamwork, initiative, and enjoyment at work. The team is evolving, giving each member the chance to help shape future processes and experiences. Learn More For further details about Leolux, visit https://www.leolux.nl/.

Role overview The Manager of Transaction Services at BDO Nederland leads a team in Utrecht, focusing on advisory work related to mergers, acquisitions, and financial due diligence. This position works directly with clients to understand their objectives and deliver solutions tailored to each situation. Main responsibilities Lead a team of professionals through transaction services projects Advise clients on matters involving mergers, acquisitions, and due diligence Work closely with clients to clarify their needs and provide recommendations that fit their circumstances Oversee the completion of complex transactions from start to finish Mentor junior staff and support their development Contribute to the department’s strategic direction and overall team performance Impact This role plays a key part in strengthening BDO Nederland’s position as a trusted adviser. Through leadership and subject-matter expertise, the Manager helps broaden the firm’s service offerings and ensures clients receive high-quality results.

Are you eager to contribute to the success of over 70 Van der Valk Hotels & Restaurants by supporting their growth and development? We are seeking a motivated Service & Success Intern to join the Valk Service Center starting February 2026.Your InternshipAs a Service & Success Intern, you will be the vital link between our internal staff, hotels, guests, and customers of the Valk Store. You will handle a variety of tasks that often require simultaneous execution. Your organizational skills and ability to adapt quickly will ensure smooth operations.During your internship, you will assist us in several areas, including:All systems that keep our hotels running, such as the reservation system;The website;The online check-in module;Responding to guest inquiries about the Valk Giftcard and our Valk Loyal program.Additionally, you will play a crucial role in the Valk Store, ensuring our customers can experience the unique Van der Valk ambiance at home. Your responsibilities will include:Advising customers;Maintaining contact with suppliers;Processing incoming orders.With your enthusiasm and commitment, you will elevate the service level of our hotels, creating unforgettable guest experiences both online and offline.Your TeamThe Service & Success team consists of 12 dedicated colleagues who serve as the connecting link between the hotels, guests, and other departments. Together, we ensure that hotels function seamlessly and that guests always feel welcome and appreciated.The OrganizationWorking at the Toucan means being part of the most hospitable hotels in the Netherlands. A radiant smile on our guests' faces is our ultimate goal! You will be part of the Valk Service Center, which facilitates...

Join our dynamic team at Rentokil Initial as a Customer Service Representative in Utrecht! In this pivotal role, you'll be the first point of contact for our valued clients, ensuring their needs are met with efficiency and professionalism. Your responsibilities will include answering inquiries, providing solutions, and delivering exceptional customer service that aligns with our reputation for excellence.

Are you the Solution Architect with a minimum of 5 years of experience in managed services and outsourcing searching for a new challenge? We have an incredible opportunity for you within our Architects team!Your Responsibilities:You will collaborate with the new business, account management, and solution consultants for leading clients who host their mission-critical applications with us, ensuring high-level security.For new clients of Solvinity, you will design, manage, implement, and enhance solutions related to infrastructure (storage, compute, networking, and virtualization), managed services (Linux, Windows, middleware, databases, monitoring, and management tools), enterprise application infrastructures, CI/CD, web-based platforms, and public cloud services (Azure).Your Key Responsibilities Include:Translating client requirements into appropriate solutions.Proactively identifying and implementing improvements.Advising clients on managed services, outsourcing, and cloud solutions.Providing guidance on security, service management, transition approaches, and business continuity.Collaborating with the Customer Relations department to calculate and respond to (complex) tenders and requests for proposals.Calculating and addressing (complex) tenders within a bid team.Communicating plans and solutions effectively at both operational and management levels.About the Department:The Architects team is part of the Customer Engineering department, which aims for continuous service improvement and is responsible for the implementation, renewal, and management of hosting and high-performance computing solutions at Solvinity. The eleven Customer Engineering teams consist of engineers with diverse experiences and specializations, each working for a designated group of clients to enhance collaboration.The Architects team currently consists of 10 Technical Solution Architects who primarily work for one or more CE teams servicing our existing clients.

Join our dynamic team at Jacobs Douwe Egberts as a Service Technician in a 3-shift environment. In this pivotal role, you will be responsible for maintaining and optimizing our operational systems, ensuring the highest standards of quality and efficiency. Your expertise will contribute to our mission of delivering exceptional coffee experiences to our customers.

Are you eager to contribute to the success of over 70 Van der Valk Hotels & Restaurants by supporting their growth and development? We are currently seeking a passionate Service & Success Intern to join the Valk Service Center starting in February 2026.Your InternshipAs a Service & Success Intern, you will be the vital link between our internal team, the hotels, our guests, and the customers of the Valk Store. You will handle a diverse range of tasks that often need to be executed simultaneously. Your organizational skills and ability to adapt quickly will ensure smooth operations.During your internship, you will support us in various areas, including:All systems that keep our hotels running, such as the reservation system;The website;The online check-in module;Responding to guest inquiries about the Valk Giftcard and our Valk Loyal program.You will also play a crucial role in the Valk Store, ensuring that our customers can experience the unique Van der Valk feeling at home.Your responsibilities will include:Advising customersMaintaining contact with suppliersProcessing incoming ordersWith your dedication and enthusiasm, you will elevate the service of our hotels and create unforgettable guest experiences, both online and offline.Your TeamThe Service & Success team consists of 12 driven colleagues who act as the connecting link between the hotels, guests, and other departments. Together, we ensure that hotels operate smoothly, and guests always feel welcome and valued.The OrganizationWorking at Van der Valk means being part of the most hospitable hotels in the Netherlands. Our goal is to bring a radiant smile to our guests' faces! You'll be working at the Valk Service Center, which plays a facilitative role in achieving this mission.