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Service Delivery Specialist at hmgroup | Praha 1

H&M GroupPraha 1
On-site Full-time

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Experience Level

Mid to Senior

Qualifications

Proven experience in service delivery or similar roles. Strong analytical and problem-solving skills. Excellent communication and interpersonal abilities. Ability to work independently and collaboratively in a fast-paced environment. Proficiency in relevant software and tools.

About the job

H&M Group is hiring a Service Delivery Specialist for its Praha 1 location. This role centers on ensuring services run smoothly across departments, with a strong emphasis on customer satisfaction.

Key responsibilities

  • Coordinate service delivery processes involving several teams and business functions.
  • Support daily operations by working closely with logistics and supply chain colleagues.
  • Spot areas where service quality or efficiency can be improved.
  • Partner with teams from various departments to put practical solutions in place.

Requirements

  • Background in service delivery, logistics, or supply chain is an advantage.
  • Strong problem-solving abilities and a team-oriented mindset.
  • Comfortable working across functions to help drive improvements.

About H&M Group

H&M Group is a leading global fashion retailer known for its commitment to sustainability and innovation. With a diverse portfolio of brands, we are dedicated to providing high-quality products and outstanding customer service. Join us in shaping the future of fashion!

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