About the job
H&M Group is hiring a Service Delivery Specialist for its Praha 1 location. This role centers on ensuring services run smoothly across departments, with a strong emphasis on customer satisfaction.
Key responsibilities
- Coordinate service delivery processes involving several teams and business functions.
- Support daily operations by working closely with logistics and supply chain colleagues.
- Spot areas where service quality or efficiency can be improved.
- Partner with teams from various departments to put practical solutions in place.
Requirements
- Background in service delivery, logistics, or supply chain is an advantage.
- Strong problem-solving abilities and a team-oriented mindset.
- Comfortable working across functions to help drive improvements.
