Service Desk Analyst

CSC Consulting is seeking an Intelligence Analyst to support the organization’s decision-making through careful data analysis and insight generation. This position is based in Indianapolis, IN. Role overview The Intelligence Analyst will examine data from multiple sources, identify patterns, and produce insights that help guide business strategies. Collabora…

About LILTRevolutionizing Communication with AILILT is at the forefront of transforming how the world communicates. Our mission is to ensure that information is accessible to all, irrespective of language barriers. By leveraging advanced AI technology, machine translation, and human expertise, we provide swift, precise, and cost-effective translation solutions while preserving brand integrity and quality.At LILT, we empower our team members with cutting-edge tools, collaborative opportunities, and avenues for professional growth. Our guiding principles—Collaborate to Achieve; Innovate to Overcome; Deliver Beyond Expectations; Quality is Paramount—shape our work culture. Trusted by esteemed organizations including Intel Corporation, Canva, and the United States Air Force, we are backed by leading investors such as Sequoia, Intel Capital, and Redpoint, positioning us in a transformative $50B+ global translation market.The RoleAs a key contributor in LILT’s Business Intelligence team, you will oversee BI integrations, dashboard creation, and prioritize requests while acting as a technical liaison for stakeholders across various departments. This hands-on position focuses on delivering analytics solutions that facilitate decision-making in Revenue, Production, Finance, and Operations.You will be instrumental in establishing and upholding BI standards and best practices (notably within Sigma) and will promote their adoption through comprehensive guidance, documentation, and effective governance.Scope of ResponsibilitiesBI Platform Execution: Implement and enhance Sigma as LILT’s BI platform, including workspace design, migration, and new project development.Reporting Standards and Best Practices: Define and uphold BI standards (metric definitions, dashboard user experience patterns, performance practices, and documentation expectations) while driving adoption across stakeholder groups.

Role overview AECOM seeks a Traffic & Intelligent Transportation System Manager in Indianapolis. This position leads efforts to plan and deliver advanced traffic management systems that aim to improve mobility and safety across urban areas. What you will do Oversee the development and implementation of intelligent transportation solutions tailored for city settings. Lead projects that promote sustainable and efficient transportation approaches. Collaborate with multidisciplinary teams, integrating knowledge from different specialties. Engage with stakeholders to advance strategic transportation projects. Requirements Background in traffic engineering and intelligent transportation systems. Experience managing projects focused on improving transportation efficiency and safety. Strong ability to collaborate and communicate with both internal colleagues and external partners.

Kodiak Solutions is on the lookout for a Senior Associate in our Revenue Cycle Intelligence (RCI) division to enhance our SaaS platform. This critical position requires collaboration with healthcare financial executives to tackle intricate financial and operational hurdles using data-driven insights.In this role, you will serve as a vital bridge between our clients and our SaaS offerings, optimizing data delivery, fostering informed decision-making, and driving long-term customer value.

Join AECOM as a Mid-Level Intelligent Transportation Systems (ITS) Engineer, where you will be at the forefront of developing innovative solutions for smart transportation systems. In this role, you will collaborate with a diverse team of professionals to design and implement cutting-edge traffic management and intelligent transportation projects, ensuring safe and efficient movement of people and goods.

Join our team as a Senior Compensation Analyst at Tegna Inc., where you will play a pivotal role in shaping our compensation strategies. In this position, you will analyze compensation data, develop competitive pay structures, and ensure compliance with regulations. Your expertise will be crucial in advising management on compensation policies and practices.

Join dstaff as a Procurement Analyst and play a crucial role in optimizing our procurement processes. In this full-time position, you will analyze purchasing data, evaluate suppliers, and collaborate with cross-functional teams to ensure efficient procurement practices. Your expertise will help drive cost savings and enhance supplier relationships.

Position Overview:Position Overview:In the role of Revenue Operations Analyst at RxVantage, you will be the analytical cornerstone of our Go-To-Market (GTM) organization, delivering insightful connections between data and revenue outcomes. This position is crucial for understanding performance metrics, uncovering growth opportunities, and enabling data-driven decisions throughout the client lifecycle.Your primary responsibility will be to generate precise, actionable insights that span across all GTM functions including Sales, Marketing, Service, and Account Management. You will be tasked with designing, updating, and enhancing GTM reporting, ultimately providing executive-level insights that empower leaders to optimize pipelines, enhance revenue efficiency, and boost customer engagement. As a critical source of revenue intelligence, you will ensure a consistent foundation for GTM metrics and performance analysis.As a Revenue Operations Analyst, you will collaborate closely with the revenue organization while also engaging with Operations, IT, Finance, Data, and Product teams to centralize all GTM reporting functions, including commissions, product feedback, and revenue retention.Working alongside the Director of Sales Operations, you will help shape and prioritize the GTM Intelligence roadmap and facilitate enablement programs that grant real-time access to strategic information for key stakeholders.Key Responsibilities:Oversee comprehensive GTM reporting across Sales, Marketing, Channel, Service, and Account Management, ensuring accuracy, consistency, and scalability.Guarantee data integrity and alignment between Go-To-Market systems (CRM, marketing automation, sales engagement) and financial systems by reconciling revenue, bookings, and pipeline metrics, addressing any discrepancies.Collaborate with RxVantage finance and revenue teams to manage commission processes for Go-To-Market team members.Design and maintain dashboards and reports that monitor pipeline health, conversion rates, revenue performance, customer engagement, retention, and expansion.Partner with GTM stakeholders to define success metrics, KPIs, and performance benchmarks across each operational area.Translate raw data into clear insights, trends, and recommendations for executives and GTM leaders.Identify gaps, inefficiencies, and growth opportunities within existing processes.

Join our dynamic team as a Grievance and Appeals Analyst, where your expertise in analyzing and resolving customer grievances will play a crucial role in enhancing client satisfaction and compliance. You will be responsible for managing the appeals process, ensuring that all cases are addressed efficiently and effectively, while maintaining the highest quality standards.

Join our dynamic finance team as a Credit and Collections Analyst. In this pivotal role, you will be responsible for managing accounts receivable, performing credit analysis, and ensuring the timely collection of outstanding debts. Your analytical skills and attention to detail will help us maintain healthy cash flow and support our business operations.

***Please note that this position does not provide sponsorship for work visas now or in the future.******Candidates must reside in the Indianapolis area since this is a hybrid position requiring in-office attendance once a week.***Position Overview:The Client Services Business Analyst will be essential in guaranteeing the effective delivery of services and solutions to our valued clients. This position demands a robust technical proficiency combined with excellent communication skills and a dedication to quality. You will collaborate with multiple clients under the guidance of a client services manager. The ideal candidate will exhibit a strong sense of ownership, an inquisitive nature, a background in T-SQL, and the ability to consistently deliver high-quality results.

Client Services Support Analyst ***Please note that we are unable to provide sponsorship for this position, now or in the future.*** ***This is a hybrid role that requires you to be based in the Indianapolis area, with one day per week in the office.*** At Precision AQ, our Product Solutions team is dedicated to accelerating value realization through innovative technology, data science, and analytics. If you are passionate about improving patient care and enabling healthcare providers to make informed treatment decisions, we want to hear from you! If you thrive in a collaborative environment, possess strong organizational skills, and are a clear communicator—this could be your ideal position. If you enjoy tackling diverse challenges every day, keep reading! Key Responsibilities: Engage with mentors and leadership to grasp the rationale behind initiating projects, fostering both learning and career development. Gain insights into Managed Markets and payer data to enhance client engagement and project management skills. Gather business requirements based on client feedback and conduct testing of product offerings. Oversee project planning, execution, and maintenance while collaborating with team members to communicate project successes, risks, and mitigation plans to ensure timely delivery. Facilitate requirements for creative design and manage Medical, Legal, Regulatory (MRL) submission processes. Develop expertise in client MRL review systems and approval workflows. Coordinate meetings with Engagement, Business Intelligence, and Application Teams, as well as key content experts when necessary. Manage client inquiries to ensure high levels of client satisfaction.

The Client Services Business Analyst plays a pivotal role in supporting AccessGenius, a comprehensive pharmaceutical cost and coverage application. As a lead or co-lead analyst, you will guide client engagements from conception to launch, ensuring that the solutions we provide meet client expectations, adhere to quality standards, and comply with regulatory requirements.Key Responsibilities:Oversee and implement project plans from initial creative design to launch, ensuring the application aligns with client requirements.

Join our dynamic team at Barnes & Noble as a Pricing Analyst. In this pivotal role, you will analyze pricing strategies and market trends to optimize our product offerings. Your insights will contribute significantly to our business growth and help ensure we remain competitive in the market.

Join our dynamic team as a PeopleSoft Test Analyst at stemxpert1, where your skills in software testing will help enhance our PeopleSoft applications. You will be responsible for designing, executing, and evaluating test cases to ensure the quality and functionality of our systems. If you are detail-oriented and passionate about delivering high-quality software, we would love to meet you!

We are seeking a dedicated Desktop Support Analyst to join our dynamic IT team. In this role, you will be the first point of contact for technical support issues and will play a crucial role in ensuring smooth operations for our users. Your responsibilities will include troubleshooting hardware and software issues, providing excellent customer service, and maintaining documentation of support requests. This is an exciting opportunity for someone looking to advance their career in IT support.

Summary: The Enterprise Application Analyst plays a crucial role in the installation, configuration, and ongoing maintenance of enterprise-level software solutions. This position ensures that applications function as intended, troubleshoots any arising issues, and implements updates to guarantee optimal performance. Key responsibilities include collaborating with IT teams, providing user support, and creating comprehensive documentation, all while emphasizing security and keeping up with industry advancements.Key Responsibilities:Evaluate application requirements to ensure peak performance and functionality.Work in tandem with IT teams to troubleshoot and resolve application-related issues efficiently.Implement vital updates, patches, and upgrades to maintain the security and functionality of applications.Monitor system health and performance, proactively addressing potential issues before they impact internal customers.Apply process automation and best practices to enhance the efficiency and effectiveness of technology solutions.Test and validate fixes/solutions, ensuring satisfactory resolution of application issues for end-users.Foster positive working relationships with team members and internal customers.Collaborate with vendor support for issue resolution.Engage in planning and implementation of new application systems.Ensure data integrity and security within all application frameworks.Stay informed on industry trends and best practices relevant to application analysis.Attend meetings with internal customers and/or external vendors to assess and prioritize needs collaboratively.Provide necessary training to end-users.Create documentation for activities related to issue remediation and procedural standards.Train team members on troubleshooting and diagnosing issues effectively.Contribute to the development and implementation of monitoring processes for applications and systems.Oversee problem management activities, including issue resolution and root cause analysis.

Join Eurofins Scientific as a Bioassay Analyst specializing in Method Development! This is an exciting opportunity for entry-level candidates eager to kickstart their careers in a dynamic laboratory environment. In this role, you will assist in designing and conducting bioassays, analyze data, and contribute to innovative solutions that impact the pharmaceutical and biotechnology sectors.

Join the dynamic team at Above and Beyond Therapy as a Board Certified Behavior Analyst (BCBA). Our commitment to delivering exceptional care is matched by our dedication to fostering an environment where our employees can thrive and enjoy their work. Your passion for helping others should shine through in everything you do!At Above and Beyond Therapy, we prioritize the professional development and personal fulfillment of our staff. We work diligently to cultivate a supportive, collaborative, and inclusive workplace where every team member feels valued. You will be part of a community that is not just a workplace, but a family. Our excellent back office team is here to support you, allowing you to dedicate your time to what you love most—working with clients—while minimizing administrative burdens.ABT proudly serves families with center, home, and school-based services across various states: Colorado, Georgia, Indiana, Nebraska, North Carolina, Oklahoma, Utah, and Virginia.We offer both full-time and part-time opportunities for BCBAs, with sign-on and relocation bonuses available!Compensation can reach up to $95,000 annually, paid bi-weekly! (Salary may vary by state) At Above and Beyond Therapy, we believe that BCBAs deserve:·Back office support that allows for quality care without burnout.·Leadership focused on the best interests of both clients and staff.·A positive and friendly work atmosphere.·Mentorship and training to enhance skills.·Opportunities for high-level collaboration with a focus on growth and development.