Service Desk Manager at Lyra Technology Group | Newcastle

Work Location and Schedule This Client Program Manager role is based in New South Wales, Australia. Avetta prefers candidates who can commute to either the Sydney office at Level 35 Tower One Barangaroo, 100 Barangaroo Avenue, Sydney, NSW 2000, or the Newcastle office at 426 King Street, Newcastle, NSW 2302. The position follows a hybrid work model: three days each week in the office and two days working remotely. Role Summary Avetta’s SaaS platform connects organizations to a wide network of suppliers, contractors, and vendors. Serving over 85,000 customers in more than 100 countries, the company’s cloud-based technology delivers tools and insights to help businesses and their supply chains grow sustainably. The Client Program Manager leads strategic, high-value client accounts and oversees the delivery of large-scale SaaS client programs. This position focuses on driving adoption, retention, and growth, while guiding client success initiatives. The role requires coordination with cross-functional teams, oversight of complex projects, and building strong client relationships to deliver maximum value and impact. Eligibility Requirements Full working rights in Australia are required. Avetta does not provide current or future sponsorship for this position. Proof of work eligibility will be requested during the final stages of the hiring process.

Are you passionate about ensuring client satisfaction and fostering long-term relationships? Join The Opportunity Group as a Client Success Manager. In this pivotal role, you will lead our efforts to enhance client engagement and retention, ensuring our clients achieve their business goals through our services.Your responsibilities will include onboarding new clients, conducting regular check-ins, and providing tailored solutions that meet their needs. You will work closely with cross-functional teams to advocate for client needs and drive improvements in our offerings.

As a Client Manager for Trade Settlements, you will spearhead the delivery of exceptional trade settlement services for a diverse portfolio of clients, guiding a dedicated team operating across global delivery locations. Leveraging your expertise as a subject matter expert, you will oversee intricate trade settlement activities, ensuring operational excellence and fostering robust relationships with clients, counterparties, and internal stakeholders. This role seamlessly blends technical proficiency, people leadership, and client management within a dynamic financial services environment.Your ResponsibilitiesManage a portfolio of trade settlement clients, guaranteeing accurate, timely, and top-tier service delivery that aligns with established service levels.Lead and develop a team of Loan Settlement Analysts and Senior Loan Settlement Analysts, overseeing quality assurance, efficiency, and effective workload distribution.Serve as the primary escalation contact and subject matter expert for trade settlements, aiding teams and clients in resolving issues.Engage proactively with clients, counterparties, agents, and treasury teams to facilitate seamless settlement execution and funding readiness.Review, delegate, and approve settlement activities, ensuring precise system inputs, reporting, and month-end deliverables.Enhance procedures and training materials, driving knowledge transfer, process improvement, and effective risk management.What We OfferCompetitive remuneration and pension: Attractive financial packages based on market rates, commensurate with qualifications and experience.Wellbeing benefits: Including private health and dental insurance, life assurance, discounted gym memberships, eye tests, and corporate GP access.Generous annual leave: Enjoy 25 days of paid leave plus all public holidays in Ireland.Enhanced parental leave: Offering maternity, paternity, shared parental leave, and adoption leave.Flexible working arrangements: We value work-life balance and are open to discussions regarding flexible working setups.

Join our dynamic team at MedHealth as an Occupational Therapist in our Mid Year Graduate Program for 2025. This full-time position offers a unique opportunity for recent graduates to gain hands-on experience and contribute to meaningful client outcomes. You will work alongside experienced professionals in a supportive environment, focusing on enhancing the quality of life for individuals through tailored therapeutic interventions.

medhealth3 invites applications for the 2026 Occupational Therapist Graduate Program based in Newcastle. This program suits recent graduates who want to launch their careers while helping clients achieve meaningful progress through therapy. Role overview As a graduate occupational therapist, you will work closely with other healthcare professionals to provide coordinated care. The role centers on supporting individuals through effective therapy, helping them work toward their rehabilitation goals. What you will do Collaborate with healthcare teams to deliver patient-focused care Develop and adapt individualized treatment plans for clients Guide and encourage clients as they pursue their rehabilitation objectives Requirements Completion of an Occupational Therapy degree by 2026 Interest in starting a career dedicated to supporting clients' well-being

Join NRMA as a Frontline Operations Manager, where you will play a pivotal role in enhancing our operational efficiency and customer satisfaction. You will oversee daily operations, manage a dynamic team, and implement strategies that drive performance and innovation. Your leadership will ensure that our front-line operations meet the highest standards of service and operational excellence.

Role Overview Domino's Pizza in Newcastle is hiring a General Manager. This position oversees daily store operations, leads the team, and maintains high standards for customer service, quality, and efficiency. What You Will Do Supervise and coordinate all aspects of store operations Guide and motivate team members to deliver strong service Monitor and manage inventory Drive sales and support business growth Coach staff and help develop their skills Who We’re Looking For Experience or strong interest in the food industry Motivation to excel in a management role Commitment to high standards and teamwork

Location: Newcastle, New South Wales, Australia (hybrid schedule: three days per week in office) Avetta delivers supplier and contractor compliance management services, supporting clients since 2003 with real-time data across areas such as Health, Safety, Environment, Sustainability, Insurance, Financial, and Cyber risk. The company’s platform helps organizations collect and manage essential documentation from suppliers, contractors, subcontractors, and workers, aiming to identify and reduce risks throughout the supplier lifecycle. Role overview The Supplier Relationship Manager handles a portfolio of high-value suppliers, guiding them from onboarding through renewal and reactivation. This role combines account management, retention strategy, and consultative upselling. Acting as the single point of accountability for supplier retention, the SRM also influences process improvements across multiple departments. What you will do Manage a portfolio of suppliers through their entire lifecycle, from onboarding to renewal and reactivation. Conduct outreach based on supplier health scores, risk triggers, and key lifecycle milestones, using data to inform actions. Forecast renewals with best, worst, and likely case modeling, documenting risks, saves, and objections. Lead renewal and objection-handling conversations with empathy and a strong understanding of business needs. Identify and facilitate cross-sell and upsell opportunities that align supplier needs with Avetta’s services. Handle escalations and collaborate with Support, Billing, and Onboarding teams to improve processes. Analyze usage data and campaign outcomes to refine engagement and retention strategies. Work with product, billing, and operations teams to influence internal processes and enhance the supplier experience.

Join the dynamic team at Domino's Pizza as an Assistant Manager in Newcastle! In this role, you will be instrumental in supporting the daily operations of our store, ensuring exceptional customer service, and leading a passionate team. Your responsibilities will include managing staff, optimizing store performance, and maintaining our commitment to quality.

Role overview Domino's Pizza Group Limited is looking for an Assistant Manager to help run its Newcastle store. This role supports day-to-day operations, working alongside the Store Manager to keep service and product quality high. What you will do Support the Store Manager in leading the team Help manage inventory and stock levels Maintain Domino's customer service standards Contribute to achieving sales goals

Join our dynamic team as a Casual Night Manager at Accor Hotels in Newcastle! In this role, you will oversee hotel operations during the night shift, ensuring exceptional guest experiences and maintaining high standards of service. Your leadership will help create a welcoming atmosphere for our guests, and you'll be responsible for managing staff, handling guest inquiries, and ensuring the safety and comfort of all guests.

Join our team as an Office Manager at Turner Townsend, where you will play a pivotal role in streamlining our business operations. Your expertise will ensure our office runs smoothly, enabling our team to excel in delivering exceptional services to our clients.

Join Egis Group as a Project Engineer / Manager in Newcastle, where you will oversee innovative engineering projects from inception to completion. This role involves collaborating with multidisciplinary teams, managing project timelines, and ensuring quality standards are met. If you thrive in a dynamic environment and are passionate about engineering excellence, we want to hear from you!

Join Turnertownsend as a Senior Project Manager and lead transformative real estate projects in Newcastle. As a pivotal member of our team, you will oversee project execution from inception to completion, ensuring alignment with our strategic goals and delivering exceptional results.

Role Overview AECOM is hiring a Principal Asset Management Consultant in Newcastle. This role shapes strategic asset management solutions for a range of clients. The position calls for someone who combines practical experience with a drive for quality results. What You Will Do Develop and deliver asset management strategies tailored to client needs Work closely with clients and internal teams to implement effective solutions Contribute expertise to complex projects and help set direction for asset management practices Who We’re Looking For Proven experience in asset management consulting or a related field Strong record of creating and delivering asset management strategies Clear communicator who collaborates well with clients and colleagues

We are seeking a dynamic and results-driven Regional Marketing Manager to lead our marketing initiatives across the region. In this role, you will develop and implement effective marketing strategies to enhance brand visibility and drive business growth. You will collaborate with cross-functional teams and stakeholders to ensure alignment with our overall business objectives.

Role Overview Domino's Pizza, Inc. is hiring an Assistant Manager for its Newcastle location. This position supports daily store operations, maintains high standards for customer service, and helps guide the team toward shared goals.

Join our dynamic team at Colliers as an Associate Director of Property Management in Newcastle. This key leadership role offers an exciting opportunity to oversee and enhance our property management operations, ensuring excellence in service delivery and client satisfaction. As the Associate Director, you will lead a team of professionals, develop strategic property management initiatives, and maintain our commitment to quality and innovation in the real estate sector.

Join our dynamic team at dev2 as an Assistant Salon Manager in Newcastle! This role is perfect for individuals looking to advance their careers in the beauty industry while managing daily salon operations. You will work closely with the Salon Manager to ensure exceptional customer service, staff training, and overall salon performance.

Join our dynamic team at Egis Group as a Senior Project Engineer / Manager. In this pivotal role, you will lead and manage engineering projects from conception to completion, ensuring they meet quality standards and are delivered on time and within budget. You will collaborate with various stakeholders, including clients and cross-functional teams, to deliver innovative solutions that exceed expectations.