About the job
Join ASM and shape the future with cutting-edge technology and a collaborative culture.
With over 55 years of innovation, ASM is at the forefront of technological advances in the semiconductor industry. Our diverse team of over 4,500 professionals from 70 nationalities is pivotal in driving trends such as 5G, cloud computing, AI, and autonomous driving. We are more than a technology company; we are committed to diversity, inclusion, and sustainability, striving to make a positive impact globally. Our development programs are designed to support your personal and professional growth, pushing the boundaries of innovation to unlock your potential.
** This position is not eligible for visa sponsorship for external candidates. Candidates cannot require sponsorship now or in the future**
Job Mission
As a Customer Kit Management (CKM) Service Operations Specialist, you will provide essential support for ASM's advanced semiconductor equipment at customer sites, ensuring tools operate safely and at peak efficiency. Your contributions will help maintain operational excellence in fabs, directly impacting technologies that power AI, 5G, and cloud computing. This role offers hands-on experience, structured training, and the opportunity to grow alongside industry experts.
Your Responsibilities
- Assist in operations and material management for chamber kit replacements during scheduled preventative maintenance.
- Update and maintain trackers for maintenance forecasting, kit readiness, movements, and parts inventory.
- Communicate with stakeholders in the U. S. and Taiwan to align on operational priorities and performance expectations.
- Organize and facilitate daily and weekly meetings to assess kit readiness.
- Collaborate with Logistics/Warehouse, Field Service, Quality, and Value Engineering teams to address and resolve supplier issues.
- Support CKM objectives related to turnaround time (TaT), parts quality, timely deliveries, and corrective action implementation.
