Service Transition Project Manager

Who We AreAt Verkada, we are revolutionizing the way organizations safeguard their personnel and premises through a unified, AI-driven platform. As a frontrunner in cloud-based physical security, we empower organizations to enhance safety and operational efficiency via an integrated software platform that encompasses video surveillance, access control, air q…

Global Solutions ArchitectRole Title: Global Solutions Architect.Location: London, UK.Team: Global Agency Partnerships, Commercial Team.Reports To: Global Head of Agency Partnerships - (Dotted line to Global Ops and CPO).About the Role:As Channels Factory expands its global presence, we are establishing a premier Global Agency Partnerships function dedicated to delivering exceptional service. Our partners seek innovative technical and product-driven integrations, making this role essential in crafting tailored commercial solutions.This position operates at the crossroads of commercial strategy and technical execution, aiming to design and implement impactful solutions for our global agency partners. The Global Solutions Architect is responsible for transforming commercial objectives into scalable technical products, integrations, and market-ready solutions. Serving as a technical commercial ally to sales and product teams, this role facilitates solution design, complex integrations, and platform development with key partners.Key Responsibilities1) Commercial Solutions: Oversee the delivery of bespoke products.Solution Design - Convert partner briefs and objectives into market solutions.Custom Integrations – Collaborate with engineering to scope and deliver tailored products.Product Enablement – Offer expertise and guidance on implementation and customization.2) Technical Development: Leverage domain expertise and specializations.Product Curation – Work alongside product/engineering teams to shape features and integrations.Domain Expertise – Maintain a comprehensive understanding of platforms, tools, and ecosystems.Process Optimization – Develop best practice frameworks for scalability and efficiency.3) Project and Stakeholder Management: Ensure seamless coordination internally and externally.Partner Engagement – Act as the primary technical commercial contact for key clients.Revenue Focus – Collaborate with commercial teams to unlock incremental revenues through technical strategy.Cross-Functional Coordination – Manage solution rollouts across sales, product, and operations teams.Performance Metrics:Revenue Impact – Contribute to revenue growth through technical enablement and solution expansion.Product Adoption – Drive increased utilization and diversification of core products among partners.Delivery Effectiveness – Ensure successful execution of integrations and technical projects.Partner Engagement – Foster strong external technical relationships and measurable client success.Innovation Output – Launch of new initiatives and enhancements.

Role overview UBDS is seeking a Service Architect based in London. This role centers on designing and delivering service solutions tailored to client needs. The Service Architect will play a key part in defining and improving service architecture, working alongside colleagues to achieve strong results for clients and the business. What you will do Design and implement service solutions that address client requirements Shape and refine service architecture to align with business objectives Work closely with team members from various disciplines Apply technology to address business challenges Requirements Background in designing service solutions Comfortable working collaboratively within a team Interest in using technology to achieve business outcomes Proactive and forward-thinking approach to solving problems This position is located in London, England, United Kingdom.

Are you ready to shape the future of data solutions? Join Databricks as a Data Platform Solutions Architect within our Professional Services team. In this role, you will leverage your expertise to help clients harness the power of data, driving innovation and efficiency in their businesses.As a key contributor, you will collaborate with cross-functional teams to design and implement robust data platforms that meet diverse business needs. Your technical acumen and strategic insight will play a vital role in delivering exceptional service and ensuring client satisfaction.

Join Control Risks as the Global Head of Workplace Services, where you will spearhead the development and execution of our workplace strategy across multiple regions. You will be responsible for enhancing employee experience, optimizing operational efficiency, and ensuring that our workplaces are aligned with our business objectives. Collaborating with cross-functional teams, you will lead initiatives that foster innovation and flexibility in the workplace environment.

Join First Global Management Services Inc. as a Senior Project Manager where you will lead high-impact projects, ensuring timely delivery and exceeding client expectations. This role demands exceptional leadership skills, strategic thinking, and a proven track record in project management.

Join AECOM, the 4th largest employer of architects globally, as we expand our presence in the UK. With a team of over 1,500 architects and a multi-disciplinary workforce of around 7,500, we provide architecturally-led design services that empower our clients to achieve their visions.Your Role:As an Associate Architect, you will play a pivotal role in delivering innovative design solutions from project inception. Collaborate closely with clients to align their objectives with design excellence while ensuring compliance with CDM Safety in Design principles.Key Responsibilities:Lead the design process by developing progressive solutions that meet client expectations.Direct the preparation of project specifications and building system designs.Coordinate with multi-disciplinary teams to ensure project documentation is accurate and meets technical excellence standards.Engage with stakeholders including clients, contractors, and local authority representatives to resolve critical project challenges.Foster a collaborative and creative working environment within your team.Manage resources effectively, ensuring optimal team productivity and morale.Support operational excellence initiatives and assist in the training and development of team members.

Req ID: CSQ127R149Location: Remote in the United Kingdom, with occasional travel to the London office and client sites.We are excited to invite applications for several positions within our Professional Services team. Depending on your experience and expertise, this role may be categorized as Senior Solutions Consultant, Resident Solutions Architect, or Senior Resident Solutions Architect.This position is often referred to as a Big Data Solutions Architect, Analytics Architect, Data Platform Architect, or Technical Consultant. The finalized title will be aligned with your experience, technical proficiency, and customer-facing role.As a Big Data Solutions Architect (Internal Title - Resident Solutions Architect) within our Professional Services team, you will engage with clients on short to medium-term projects to tackle their big data challenges utilizing the Databricks platform. Your role will encompass data engineering, data science, and cloud technology initiatives requiring integration with client systems, training, and various technical engagements to maximize the value derived from their data. RSAs are billable professionals who excel at delivering projects as per specifications while ensuring outstanding customer service. You will report to the regional Manager/Lead.The impact you will have:Engage in a variety of impactful technical projects for customers, which may involve designing and constructing reference architectures, developing how-to guides, and turning customer use cases into production.Collaborate with engagement managers to outline a variety of professional services tasks with input from the customer.Assist strategic customers in executing transformational big data projects and third-party migrations, including comprehensive design, build, and deployment of leading-edge big data and AI applications.Consult on architecture and design; initiate or implement customer projects that lead to successful understanding, evaluation, and adoption of Databricks.Provide elevated support for customer operational issues.Collaborate with the Databricks technical team, Project Manager, Architect, and Customer team to ensure that the technical components of the engagement meet customer requirements.Work with Engineering and Databricks Customer Support to deliver product and implementation feedback and facilitate swift resolutions for engagement-specific product and support matters.

Join our dynamic PIC Change Delivery team as a skilled Project Manager specializing in Finance transformation. This pivotal role will place you at the center of finance-related projects, where you will lead high-impact, outcome-focused changes within complex financial reporting, actuarial, and regulatory frameworks.The ideal candidate will possess a proven background in finance transformation projects, including expertise in IFRS17, actuarial model modifications, finance system implementations, and regulatory reporting. You will demonstrate exceptional governance skills, meticulous follow-through, and superior stakeholder engagement.In collaboration with finance leaders, actuarial teams, external vendors, and consulting partners, you will drive changes that are well-managed, sustainable, and aligned with PIC’s strategic goals.

Join our dynamic team at Version 1 as a Virtualization and Storage Infrastructure Architect. In this pivotal role, you will be responsible for designing, implementing, and managing innovative virtualization and storage solutions that drive operational efficiency and enhance our managed services offerings. Your expertise will be crucial in optimizing our infrastructure to meet the evolving needs of our clients.As a key player in our Managed Services department, you will collaborate with cross-functional teams to develop and execute strategies that improve system performance and reliability. You will leverage your technical skills and industry knowledge to deliver high-quality solutions that align with best practices and client expectations.

Join our dynamic team at Blackapple Solutions Ltd as a Project Manager! We are currently seeking a dedicated professional for a contract position based in London, UK. Your role will primarily focus on leading the Service Transformation Program, where you will work on enhancing GIS behavior towards a service-oriented model, ensuring the execution of the services framework and planning processes across GIS. You will play a pivotal role in migrating the IT Services Catalog from SharePoint to ServiceNow, making our service model more transparent. Additionally, you will be responsible for developing and implementing a comprehensive marketing and training plan to engage users with the IT Services Catalog and its supporting processes. As part of the Tool Optimization Project, you will also oversee the deployment of the ServiceNow Service Catalog module to align with our service orientation framework while ensuring compatibility with other ServiceNow modules. This is an exciting opportunity to make a significant impact in a fast-paced environment!

Join Version 1 as a Pre-Sales AI Architect and leverage your expertise in artificial intelligence to drive innovative solutions for our clients. In this pivotal role, you will collaborate with cross-functional teams to understand client needs and design tailored AI solutions that enhance their business outcomes.As a key member of the business support department, you will engage with clients during the pre-sales phase, articulating the value of our AI offerings while providing technical insights and addressing any inquiries.

Join us at the forefront of technology, where we are revolutionizing the data storage landscape. Here, your innovative ideas will lead the way, allowing you to grow alongside a team of industry experts.Your work will contribute to transformative advancements in technology, reflecting the core mission of the tech industry. If you are eager to embrace limitless opportunities and make a meaningful impact, we invite you to become a part of our journey.THE ROLEAs a member of the Advanced Services Enterprise Strategy team, the Senior Enterprise Solutions Architect is instrumental in developing and implementing a technical services strategy that propels Pure’s enterprise growth. This senior-level global role spans all regions, collaborating across geographies to ensure consistent and scalable success.We seek a proactive individual with a proven track record in building and enhancing professional services offerings or technical solutions that empower enterprise clients and address intricate business challenges. You will closely collaborate with Enterprise, Services Portfolio, and Services Engineering teams to craft enterprise-grade services that position Pure technologies as integral to comprehensive, end-to-end customer solutions aimed at measurable business growth.Your strong strategic and creative thinking, paired with a desire to operate autonomously within a clear framework, will drive your success. You thrive on linking technology, services, and operational models to tangible customer value and find motivation in shaping enterprise solutions that help teams excel in complex, high-stakes engagements.This position is primarily an individual contributor role, with the potential to transition into a leadership position as our enterprise services capabilities expand.WHAT YOU'LL DODefine and implement the Advanced Services technical strategy in alignment with enterprise growth objectives.Serve as the primary liaison for Advanced Services within the Enterprise Line of Business, Field Solution Architects, and Pure Solution Engineering.Design scalable and repeatable enterprise services that are consistent with Pure's solution strategy and customer outcomes.Architect enterprise transformation pathways that balance innovation with practical delivery feasibility.Collaborate with the Services Portfolio team to define, launch, and enhance enterprise services offerings.Incorporate product management principles into service offerings, including roadmap development, prioritization, and lifecycle management.Work with Services Engineering to establish delivery models, standards, and enablement criteria.Support key strategic enterprise opportunities through solution design and deal engagement.

Role OverviewJoin our dynamic IT support team as a Junior Service Desk Engineer. We seek a dedicated and customer-oriented individual to deliver first-line technical assistance to end users, effectively troubleshoot both hardware and software concerns, and ensure the seamless operation of our IT infrastructure. This position is based on-site and requires excellent communication skills along with a proactive attitude towards problem-solving.Key ResponsibilitiesDeliver Level 1 technical support for desktops, laptops, printers, and other peripheral devices.Address user inquiries through our ticketing system, via phone, and face-to-face interactions.Diagnose and resolve hardware, software, network connectivity, and login issues.Install, configure, and maintain operating systems and essential business applications.Assist with Active Directory functions including password resets, user account creation, and permission management.Provide support for email and collaboration tools such as Outlook and Teams.Document, track, and update incidents and service requests within the ticketing system.Escalate complex problems to senior support teams when necessary.Help with device setup, imaging, and deployment for new employees.Maintain IT documentation, asset records, and support protocols.Adhere to IT security policies and best practices.Required Skills & Qualifications1–2 years of experience in IT Service Desk / Desktop Support / Technical Support.Basic understanding of Windows operating systems and Microsoft Office suite.Familiarity with Active Directory user management.Knowledge of fundamental networking concepts (Wi-Fi, VPN, IP configuration).Experience with a ticketing or helpdesk system.Strong analytical and troubleshooting skills.Exceptional communication and customer service abilities.Willingness to work on-site and provide hands-on support.Preferred Skills (Nice to Have)Experience with Office 365 / Microsoft 365 administration.Basic knowledge of hardware troubleshooting and device imaging.Relevant IT certifications such as CompTIA A+, ITIL Foundation, or similar.Key CompetenciesCustomer-focused mindsetEffective time management and prioritizationCollaborative team playerEagerness to learn and developAttention to detail

REQ ID: FEQ127R254 Location: Hybrid – London Join our dynamic Professional Services team at Databricks, where we are actively seeking talented individuals for various roles, including Senior Solutions Consultant, Resident Solutions Architect, or Senior Resident Solutions Architect. This position is ideal for those with a strong background in big data solutions, analytics architecture, or technical consulting. As a Big Data Solutions Architect (Internally known as Resident Solutions Architect), you will collaborate with clients to address their big data challenges using the Databricks platform. This role involves overseeing data engineering, data science, and cloud technology projects, ensuring seamless integration with client systems, delivering training, and executing technical tasks that maximize the value derived from their data. Our RSAs are billable professionals who excel in project execution while providing exceptional customer service. You will report directly to the regional Manager/Lead. Your Impact: Lead impactful technical projects, including the design and construction of reference architectures, and the productionalization of customer use cases. Collaborate with engagement managers to define the scope of diverse professional services based on client input. Guide strategic clients through the implementation of transformative big data projects, including third-party migrations, from initial design to deployment of leading big data and AI applications. Consult on architectural design and assist in bootstrapping or implementing customer projects, fostering a solid understanding and adoption of Databricks solutions. Provide elevated support for customer operational challenges. Work closely with the Databricks technical team, Project Manager, Architect, and client teams to ensure all technical components meet customer requirements. Engage with Engineering and Databricks Customer Support to offer product feedback and facilitate rapid resolution of engagement-specific issues. What We Seek: Extensive experience in data engineering, data platforms, and analytics. Proficient in coding with Python or Scala. Familiarity with at least two major cloud ecosystems (AWS, Azure, GCP) with deep expertise in one. Strong communication skills and a passion for customer success.

Join our team at PA Consulting as a Senior Salesforce Architect specializing in Public Services, particularly within the Higher Education sector. In this role, you will leverage your extensive experience in Salesforce architecture to drive transformative projects that enhance educational outcomes. You will lead cross-functional teams, ensuring that our solutions meet the diverse needs of educational institutions while adhering to industry standards.Your ability to navigate complex challenges and provide strategic insights will be pivotal in shaping the future of higher education services. Collaborate closely with stakeholders to design and implement innovative solutions that streamline operations and improve student engagement.

Join WNS Global Services as an AI Specialist in our AI Foundry team! This is an exciting opportunity for a skilled professional to contribute to innovative AI solutions. You will collaborate with cross-functional teams to design, develop, and implement AI models that drive business decisions. If you are passionate about artificial intelligence and eager to work in a dynamic environment, we want to hear from you!

Crafting Unforgettable Brand Experiences At FIRST, we excel in shaping global brand narratives through innovative event experiences. As a premier brand experience agency, we offer a diverse range of services, including Content, Creative, Digital Technology, Management & Delivery, and Data & Insights. With over 30 years of industry leadership, our flexible delivery models include Embedded teams, Corporate Campus operations, and Full-Service Agency solutions. We proudly manage more than 37,000 events and projects annually across 110 countries, catering to over 130 distinguished brands, particularly within the Fortune 500, and specializing in sectors such as Financial Services, Technology, Healthcare, Media, and Professional Services. Recognized for our commitment to excellence, FIRST has recently received accolades such as the 2026 Chief Marketer Agency of the Year and the Ad Net Zero Award for sustainability. Discover more about us at www.firstagency.com Your Role in Our Success As a Project Manager, you will play a pivotal role in orchestrating both internal and client-facing events and conferences. Your responsibility will encompass the complete management of event operations, from initial briefing through to post-event reconciliation. You will manage project plans, event collateral, registration logistics, transportation arrangements, hotel accommodations, entertainment, food and beverage services, audio/visual requirements, webcasts, staging, speaker coordination, and overall event execution. This position requires domestic and international travel for onsite events as necessary. Your Key Responsibilities Oversee full life-cycle planning and execution of key events in virtual, in-person, and hybrid formats. Manage financial aspects, including budget development, expense tracking, invoice processing, and timely post-event reconciliation and reporting. Spearhead vendor sourcing, negotiation, and management of venue contracts and supplier partnerships. Coordinate all logistical aspects of events including registration, catering, transportation, accommodations, entertainment, audiovisual needs, webcasts, staging, and speaker selection, with a strong emphasis on vendor management. Collaborate effectively with internal teams on event deliverables, including Marketing for design elements, Production for audiovisual needs, and Legal for compliance. Lead virtual event planning and project management, ensuring seamless communication and execution across all stakeholders.

Join Version 1 as a PeopleSoft Solution Architect, where you will play a pivotal role in designing and implementing innovative PeopleSoft solutions that drive business success. Your expertise will guide our clients in optimizing their systems, ensuring they achieve maximum efficiency and effectiveness.As a key member of our team, you will collaborate with various stakeholders to understand their needs and translate them into technical requirements. Your ability to assess existing systems and recommend enhancements will be crucial in delivering robust solutions that align with our clients' strategic objectives.