Qualifications
To excel in this role, you should possess the following qualifications:A Bachelor’s or Master’s degree in Computer Science or a related technology field, or equivalent practical experience. A minimum of 4 years of experience in ServiceNow implementation (as a Developer or Lead Developer). Possession of a Certified Technical Architect (CTA) certification or a strong desire to achieve this certification. Proficiency in scripting or programming languages, including JavaScript, SQL, and database management. Extensive knowledge of the Configuration Management Database (CMDB) and the Common Service Data Model (CSDM) for accurate data structuring across the platform. Strong project management abilities. A consultative mindset with experience leading workshops to gather business requirements and translate them into technical solutions. Experience in presales support, project scoping, effort estimation, and creating Statements of Work (SOW). Excellent communication skills, with the ability to convey complex ideas and technical designs clearly. Fluency in English.
About the job
ServiceNow Architect
Are you a forward-thinking ServiceNow Architect eager to spearhead enterprise-wide digital transformation initiatives? Devoteam, a distinguished ServiceNow Elite Partner, seeks strategic leaders who can adeptly navigate complex business challenges and deliver sophisticated technical solutions.
Your primary responsibilities will include:
- Crafting and executing tailored solution designs that meet the unique needs of our organization.
- Collaborating with the product team and stakeholders to develop innovative ServiceNow solutions.
- Offering technical guidance and actively participating in the rollout of new ServiceNow functionalities.
- Documenting the ServiceNow architecture for internal reference.
- Contributing to ServiceNow software releases through configuration and feature delivery tasks.
- Setting up, configuring, and maintaining integrations with external systems.
About Devoteam
With over 30 years of expertise in technology, Devoteam helps businesses drive sustainable digital transformation to achieve lasting value. Boasting a team of over 11,000 tech architects operating in more than 25 countries across Europe, the Middle East, and Africa, Devoteam is dedicated to leveraging technology for the benefit of people. Recognized as a ServiceNow Elite Partner since 2019, Devoteam was honored as the ServiceNow Partner of the Year for four consecutive years as of 2026.