ServiceNow Architect

Role Overview Wabtec Corporation is hiring an HRIT Systems Architect in Pittsburgh. This role focuses on designing, implementing, and refining HR information systems. The goal: improve how HR technology supports daily operations and delivers a better experience for users across the company.

Join Our Dynamic Team!At DSI Systems, we bring together over 40 years of expertise in sales enablement and tailored business solutions. Our commitment is to provide enhanced value that drives results for our clients and partners. We are searching for enthusiastic individuals ready to make a significant impact in the realms of sales and customer service. Within our vibrant and fulfilling work environment, you will have the opportunity to evolve alongside us.Job OverviewThe Retail Support Specialist (RSS) offers direct, hands-on assistance to AT&T customers in bustling national retail settings. In this position, you will interact with customers and retail partners to resolve issues related to accounts, billing, devices, and services, often in fast-paced, high-pressure situations. To excel in this role, strong communication skills, emotional resilience, comfort with technology, and the ability to remain calm and professional in a dynamic retail atmosphere are essential.Key Responsibilities:Customer SupportDeliver friendly, professional, and solution-oriented support to AT&T customers in national retail locations.Address inquiries about billing, account updates, plan modifications, device assistance, and service issues.Troubleshoot wireless devices, network challenges, and feature functionality.Maintain focus, professionalism, and service quality during peak times and challenging situations in a high-volume retail environment.Retail Partner SupportServe as the AT&T subject-matter expert for retail employees and third-party partners.Act as the primary AT&T representative for these partners, providing in-store support for escalated retail matters.Engage proactively with store management to address customer concerns, enhancing partnership collaboration and ensuring an exceptional customer experience.Work Environment & Schedule ExpectationsThis position is based in a retail setting, requiring standing, walking, and engaging on the sales floor for up to 8 hours daily.Flexibility to work varying schedules, including evenings, weekends, and holidays, is necessary based on business needs.Comfortable working in busy, customer-facing environments with frequent demands for interaction and problem-solving.Operational ExcellenceSimultaneously navigate multiple systems while actively engaging with customers.Document all customer interactions comprehensively and accurately.Adhere to company policies, compliance regulations, and privacy standards.Meet or surpass performance metrics, including quality, efficiency, and customer satisfaction scores.Execute and uphold approved planograms for mobile devices and signage.

As a Solution Architect at usm2, you will play a crucial role in designing and implementing cutting-edge technology solutions that meet our client's needs. You will collaborate with cross-functional teams to develop innovative strategies and ensure the successful delivery of projects.

We are seeking a talented and experienced Solution Architect to join our dynamic team at usm2 in Pittsburgh. In this role, you will be responsible for designing and implementing cutting-edge solutions that meet our clients' needs. You will collaborate with cross-functional teams and utilize your expertise to create efficient and effective architectural designs.

Join Sonsoft Inc. as a Salesforce Enterprise Architect, where you will shape and guide our Salesforce strategies and implementations. We are looking for an innovative thinker who can design robust Salesforce solutions that align with business objectives and drive operational excellence. You will collaborate with diverse teams, influence architectural decisions, and ensure that our Salesforce environment is optimized for performance and scalability.

About Us Join us in revolutionizing the supply chain! At Gather AI, we're not merely developing software; we're at the forefront of a new era of warehouse intelligence. Our innovative vision-powered platform harnesses autonomous drones and existing equipment to collect real-time data, fully digitizing workflows that have traditionally been manual and prone to errors. This advancement allows facilities to operate more intelligently, safely, and efficiently, ultimately transforming the concept of 'on-time, in full' delivery. If you're eager to contribute to groundbreaking technology and make a substantial impact on an essential industry, then Gather AI is your destination. We are leading the transformation in the swiftly advancing robotics sector and invite you to help us reshape the global supply chain, one intelligent warehouse at a time. About You As a Principal Systems Engineer at Gather AI, you will assume a pivotal role as a technical leader, steering the development and integration of state-of-the-art autonomous and passive sensing systems while bridging the divide between product vision, intricate system requirements, hardware implementation, and real-world performance.

Efficient Computer is at the forefront of creating the world’s most energy-efficient general-purpose computer processor. Our patented technology operates with 100 times less energy than state-of-the-art ultra-low-power processors, allowing for programmability through standard high-level programming languages and AI/ML frameworks. This extraordinary efficiency enables continuous AI/ML operations on a single AA battery for 5 to 10 years. Our platform empowers IoT devices to intelligently gather and curate first-party data, driving the next major computing revolution.We are seeking a passionate Computer Architect eager to influence the future of computing. This role requires expertise in design-space exploration across the hardware-software interface. Ideal candidates will be adept at designing and executing experiments, as well as interpreting and visualizing data.This is a unique opportunity to join our team at the ground level and shape our products as we transition from initial development to market launch and scaled production. Join us in redefining computing at the edge and beyond!

New Relic, Inc. is seeking an Implementation Consultant - Solutions Architect to help clients adopt and integrate New Relic’s observability solutions. This position centers on understanding each client’s technical landscape, shaping tailored solutions, and overseeing successful deployments that bring real value. Key Responsibilities Assess client requirements and review their technical environments to ensure a strong foundation for implementation. Design solutions that use New Relic’s observability tools, adapting to each client’s unique needs. Lead and support projects from initial planning through final delivery, keeping projects on track and aligned with client objectives. Work closely with clients to confirm that every deployment meets their goals and contributes to overall satisfaction. Locations This role is available in several U.S. cities: Atlanta, Austin, Boston, Charleston, Charlotte, Chicago, Cleveland, Columbus, Dallas, Detroit, Houston, Indianapolis, Jersey City, Miami, Orlando, and Pittsburgh.

About UsAt Aurora, we are dedicated to advancing the future of transportation by delivering self-driving technology safely and efficiently. Our groundbreaking innovations aim to redefine mobility and logistics, ensuring a safer, more accessible future for all.Discover The Aurora Driver – a transformative solution that promises to reshape the way we think about transportation.Join a team of passionate and intelligent professionals at Aurora, where you will face complex challenges and have opportunities for personal and professional growth. For the latest updates, visit aurora.tech or follow us on LinkedIn.As the Identity Access Management (IAM) Architect, reporting to the Head of Cloud Security, you will play a pivotal role in overseeing IAM across our workforce, customer, and partner domains. Our technology stack is rooted in Zero Trust principles, leveraging SPIRE and Open Policy Agent (OPA), along with a custom-built group management engine. We seek a visionary leader capable of bridging high-level strategy with in-depth technical execution.Your responsibility will encompass the entire IAM lifecycle, enhancing our infrastructure into a modern, scalable ecosystem that provides a competitive edge for our operations.Your ResponsibilitiesDesign and advocate for the target-state IAM architecture and roadmap, ensuring it aligns with business strategy and security needs.Lead the evaluation, selection, and implementation of new IAM solutions and technologies (IGA, PAM, AM, Directory Services).Establish and enforce IAM policies, standards, and procedures within a cloud-first infrastructure.Provide architectural expertise for complex access control models, role engineering, and segregation of duties (SoD) compliance.Develop solutions for Federation/SSO, ensuring secure and seamless access for partners and customers.Possess a strong understanding of access models, including RBAC, ABAC, and PBAC.

Nice Actimize is looking for a Senior Software Architect to guide the technical direction of a major platform migration for a Tier 1 bank. This position centers on moving enterprise systems from Oracle FCCM to the Nice Actimize platform within the Financial Crimes Technology group. Role overview This architect role shapes the design of scalable, resilient, and regulatory-compliant solutions. The work involves setting technical standards and ensuring the platform meets strict enterprise and industry requirements. Collaboration Expect close collaboration with Java Technical Leads, BSA analysts, and technology stakeholders across banking. The architect will align technical decisions with business goals and help teams deliver high-performing systems. Key focus areas Designing and overseeing architecture for large-scale migration projects Ensuring compliance with regulatory and enterprise standards Maintaining system performance and resilience throughout the transition

Join Wavestone as a Senior Consultant specializing in SICS Life & Reinsurance Systems. We are seeking an experienced professional who is passionate about delivering innovative solutions in the insurance sector. In this role, you will have the opportunity to work with leading clients, utilizing your expertise to enhance their systems and processes.

Join Wabtec Corporation as a Principal Engineer in Software Systems, where your expertise will drive innovation in our engineering teams. You will be at the forefront of developing advanced software solutions that enhance our products and services.

Join Our Team at SoundStackAt SoundStack, we are dedicated to redefining audio solutions through innovation and technology. As a leader in the Audio-as-a-Service industry for over 12 years, our mission is to empower over 12,000 global publishers to manage and monetize their audio content seamlessly.We aim to simplify the audio experience, making it accessible and scalable for all users, regardless of how or where they listen.As a Systems Administrator on our Technical Operations team, you will play a vital role in ensuring the smooth operation of SoundStack's infrastructure. Your responsibilities will include deploying and maintaining servers (Windows and Linux), supporting incident management processes, and enabling efficient customer deployments.You will work closely with the Technical Operations team to ensure the infrastructure is reliable, scalable, and efficient, supporting our 24/7 operations.Key ResponsibilitiesInfrastructure Deployment & Maintenance: Deploy and configure new servers (Windows and Linux) to fulfill operational and customer needs.Maintain and troubleshoot existing servers for optimal performance and uptime.Incident Management Support: Actively engage in SoundStack’s Incident Management process to ensure efficient issue resolution.Collaborate with the team to innovate and enhance the incident management process.Customer Deployment Workflow: Assist with new customer deployments, coordinating with the Infrastructure team to meet specifications and SLAs.Facilitate smooth transitions between deployment and ongoing support phases.Operational Support: Provide technical support for infrastructure-related issues and work with the team to address escalations.Contribute to the continuous improvement of infrastructure-related workflows and processes.Automation & Process Improvement: Utilize automation tools to streamline processes and enhance efficiency.

Aurora Innovation seeks a Quality Engineer II specializing in Hardware Systems for its Pittsburgh, Pennsylvania location. This role centers on maintaining and improving quality standards for the company’s hardware products. Key responsibilities Collaborate with teams throughout the organization to identify and resolve hardware quality issues Contribute to the development of solutions that enhance product reliability and performance Support ongoing initiatives to uphold and advance the quality of hardware systems Role focus This position plays an important role in ensuring that hardware products meet Aurora Innovation’s quality expectations. The work involves both proactive problem-solving and continuous improvement efforts across hardware systems.

Mission Overview: Join our dynamic Component Engineering Team based in Pittsburgh as a Senior Hardware Engineer specializing in Radar Components. In this pivotal role, you will spearhead the design and development of cutting-edge radar technology that drives advanced mobility solutions. Your responsibilities will encompass overseeing the entire radar component design process, from initial concept through to production, including requirements definition, supplier selection and management, system integration, testing and validation, issue resolution, and ensuring readiness for full-scale production. This is a hybrid role requiring onsite presence in Pittsburgh, PA. Key Responsibilities: Take charge of technical supplier management, coordinating activities and project milestones between internal and external stakeholders. Compile, define, and uphold comprehensive sets of requirements for radar components. Collaborate across various teams including Perception, Systems, Mechanical, Vehicle, Manufacturing, Quality, Software, Cybersecurity, Diagnostics, and Reliability. Develop and support testing for machine learning-based algorithms, including test design, planning, execution, and data collection. Lead radar acceptance, performance, and characterization testing to ensure robust system performance. Support and drive vehicle integration initiatives for radar systems. Conduct root cause analyses and oversee issue resolution to maintain high quality and reliability standards. Lead continuous improvement projects focused on radar components.

About UsAurora Innovation is dedicated to harnessing the transformative power of self-driving technology to create a safer, faster, and more inclusive future for mobility and logistics.Discover The Aurora Driver and be part of a groundbreaking journey that redefines transportation.Join us at Aurora, where you will engage in solving complex challenges alongside a team of bright and passionate professionals, while advancing your expertise in the field. Stay updated with our latest developments by visiting aurora.tech or follow us on LinkedIn.We are seeking a skilled Systems and Safety Engineer to contribute significantly to the evaluation and enhancement of our autonomous vehicle (AV) sensing capabilities. In this impactful role, you will have the chance to define and validate the sensing functionalities of the Aurora Driver, ensuring they exceed human performance standards while maintaining the highest safety levels. Collaborate with our exceptional engineering teams to achieve ambitious product objectives as we navigate the complexities of scaling across various platforms, environments, and technical challenges.

Motional, based in Pittsburgh, develops autonomous vehicles with a strong focus on safety, reliability, and accessibility. Supported by Hyundai Motor Group, Motional is committed to advancing physical AI and shaping the future of transportation. The company’s mission centers on making streets safer and encouraging sustainable mobility. The Systems Readiness and Performance team connects software development with real-world deployment. This group handles system design, verifies and validates the autonomy stack, and sets as well as measures performance benchmarks. Team members work closely with autonomy, infrastructure, and operations partners to build the safety case for launching fully driverless IONIQ 5 robotaxis in Las Vegas. Role overview The Senior Engineer, Machine Learning Systems for Autonomy, joins the Autonomy Subsystems team to design and evaluate software modules that power autonomous vehicles. The role centers on assessing machine learning subsystems using offline model evaluations, open and closed-loop re-simulations, and on-road performance analysis. Defining and validating metrics that reflect subsystem performance is a key part of the job, along with sharing insights to help machine learning developers improve the models used in vehicles. What you will do Design and evaluate machine learning software modules for autonomous vehicles Conduct offline assessments of models and analyze results from re-simulations Evaluate the on-road performance of machine learning models Define and validate metrics to measure autonomy subsystem performance Collaborate with machine learning developers to support improvements in deployed models Requirements Experience as a systems engineer, with a background in safety-critical systems and machine learning model evaluation Interest in autonomy, robotics, and machine learning Prepared to help build production-ready systems for robotaxi deployment

Mission Overview: The Senior Systems Safety Engineer: Leads the design and deployment of engineering safety protocols for our autonomous vehicle systems. Responsible for conducting hazard evaluations, risk assessments, and ensuring adherence to established industry safety standards including ISO 26262, SOTIF, and ASIL. Works closely with interdisciplinary teams consisting of software, hardware, and AI engineers to embed safety measures within the design and validation phases of our autonomous vehicle technology. Key Responsibilities: Oversee the creation and implementation of system safety processes tailored for autonomous vehicle platforms. Conduct hazard analysis and risk assessments (HARA) for various AV components and subsystems. Assist in defining and verifying functional safety requirements in accordance with ISO 26262 and SOTIF (ISO 21448). Collaborate effectively with hardware, software, and AI teams to integrate safety measures into perception, decision-making, and control systems. Support the development of failure mode and effects analysis (FMEA) and fault tree analysis (FTA) for AV systems. Ensure compliance with relevant regulatory and industry safety standards, including SAE J3016, NHTSA, and UNECE WP.29. Oversee the execution of safety verification and validation plans, which include simulation, testing, and real-world driving scenarios. Engage with certification bodies and regulators to facilitate safety case documentation and approval processes. Foster a strong safety culture within the organization by providing guidance and training.

Company: Latitude AI Locations: Pittsburgh, PA; Palo Alto, CA; Detroit, MI About Latitude AI Latitude AI (lat.ai) develops automated driving technologies, including Level 3 autonomy, for Ford vehicles at scale. As a subsidiary of Ford Motor Company, Latitude operates with the independence and speed of a startup, while benefiting from the resources of a major automaker. Headquarters are in Pittsburgh, with engineering centers in Dearborn, MI, and Palo Alto, CA. What We Do The team brings together specialists in machine learning, robotics, cloud computing, mapping, sensor integration, and systems engineering. Together, we aim to make travel safer, more enjoyable, and less stressful for millions of drivers. About the Systems Engineering Team Systems engineers at Latitude AI integrate all parts of the autonomy stack into a unified product. The team works closely with cross-functional partners to define architecture, requirements, and test plans for a range of features and functionalities, including: Advanced Driver-Assistance Systems (ADAS) across multiple autonomy levels (L1, L2, L3), such as Blind Spot Detection, Rear Cross Traffic Alert, Base Park Aid, Lane Keeping & Change Assist, Adaptive Cruise Control (ACC), L2 Hands-On and Hands-Free, and L3 Eyes-Free features. Onboard (vehicle) and offboard (cloud) autonomy functions, including Mapping, Prediction, and Motion Planning. Platform capabilities for both onboard and offboard systems, like Logging, Time Synchronization, Data Ingestion, and Over-the-Air Software Updates. What You Will Do Lead and manage systems engineering processes for multiple ADAS features and ensure their integration with Ford platforms. Draft requirements to support strong performance across features and functionalities, considering both standard operations and variations in vehicle or environmental conditions.