Qualifications
Minimum of 3 years' experience in ServiceNow development and customization. Proficient in ServiceNow modules including ITSM, ITOM, and CSM. Experience with web services (REST, SOAP) and API integrations. Expert in customizing and extending ServiceNow applications. Solid knowledge of JavaScript, AngularJS, HTML, CSS, and SQL. Familiarity with ITIL processes and IT Service Management principles. Proven experience in business process automation and workflow design. ServiceNow certifications (e.g., Certified System Administrator, Certified Application Developer) are a plus. Understanding of IT Operations Management (ITOM) concepts.
About the job
Join our dynamic team as a ServiceNow Developer in Budapest, Debrecen, or Pécs, Hungary. In this role, you will play a crucial part in designing, developing, and maintaining ServiceNow applications, driving efficiency across our IT processes.
- Design, develop, and implement bespoke applications and integrations on the ServiceNow platform.
- Collaborate with key stakeholders to gather requirements and transform them into effective technical solutions.
- Utilize and customize AI-driven ServiceNow tools for enhanced functionality.
- Extend and tailor existing ServiceNow modules to meet organizational needs.
- Create and maintain scripts, workflows, and business rules to automate various processes effectively.
- Diagnose and resolve technical challenges within ServiceNow applications.
- Enhance application performance and ensure adherence to industry best practices.
- Participate in code reviews, ensuring quality and maintaining comprehensive documentation for all development activities.
- Stay abreast of the latest ServiceNow releases, features, and innovations.
- Leverage both Out-Of-The-Box techniques and custom coding solutions.
About Deutsche Telekom IT Solutions
Recognized as Hungary’s most attractive employer in 2025 by Randstad’s representative survey, Deutsche Telekom IT Solutions is a subsidiary of the Deutsche Telekom Group. We offer a diverse portfolio of IT and telecommunications services, supported by more than 5,300 dedicated employees. Our collaborations span numerous large corporations across Germany and other European nations. In 2019, DT-ITS received the Best in Educational Cooperation award from HIPA and was honored as the Most Ethical Multinational Company. We are continuously expanding our operations across our four sites in Budapest, Debrecen, Pécs, and Szeged, inviting skilled individuals to join our innovative team.