ServiceNow System Administrator/Developer

Lendbuzz is seeking an IT System Administrator based in Boston, MA. This position plays a key role in managing and maintaining the company’s IT infrastructure, with an emphasis on system performance and security. Key Responsibilities Oversee daily operations of IT systems and networks Implement and support IT solutions that align with business requirements Troubleshoot technical issues and resolve incidents quickly Provide technical support to users across the organization Monitor system performance and maintain security standards What We Look For Attention to detail and a proactive approach in IT administration Interest in building skills and advancing within the IT field Ability to collaborate effectively with team members This role offers the opportunity to contribute directly to Lendbuzz’s technology operations and develop professionally within a supportive team environment.

Who We Are:At Emburse, we envision a future where technology drives business value and delivers outstanding results. As leaders in travel and expense solutions, we empower organizations to modernize their financial operations, enhance visibility, and optimize spending across the enterprise through our AI-driven platform.We are on the lookout for a Senior BillingPlatform™ Administrator to take charge of optimizing the performance, reliability, and configuration of our BillingPlatform™ software environment, including its integrations with Salesforce, NetSuite, and Data Warehouse systems. This pivotal role is essential for ensuring accurate billing, smooth quote-to-cash processes, and robust financial controls within our revenue operations.You will collaborate closely with Finance, Revenue Operations, and IT teams to support core billing processes, resolve complex challenges, and spearhead continuous improvement initiatives that drive automation, compliance, and scalability.This position will initially be remote, with a transition to a hybrid model of 3 days in the office once a Boston/Burlington area office is established.

Discovery IT System AdministratorEmployment Type: Full-Time, Executive-LevelDepartment: Legal CGS Federal is on the lookout for a skilled and driven Discovery IT System Administrator to join our dynamic team. This pivotal role involves providing essential support for our legal accounts, ensuring the seamless operation of electronic discovery applications and associated tools. You will be instrumental in maintaining the integrity and efficiency of our IT systems.At CGS, we unite talented and innovative individuals to tackle the government's most pressing challenges using advanced technology. We seek candidates who are passionate about driving government innovation, thrive in collaborative environments, and can proactively address the needs of our teams. Our workplace fosters growth and development, with numerous opportunities for professional advancement. Key Responsibilities:- Ensure the daily availability and performance of electronic discovery applications and related tools.- Administer and monitor all installed systems and infrastructure, including installation, configuration, testing, and maintenance of operating systems and application software.- Monitor application performance, identify bottlenecks, propose solutions, and collaborate with vendors to implement enhancements.- Maintain robust security, backup, and redundancy strategies.- Assist in technical architecture design discussions to ensure alignment with organizational objectives.

Join CGS Federal as a Senior Systems AdministratorEmployment Type: Full-Time, Senior-LevelDepartment: Legal/ITCGS Federal is on the lookout for a highly skilled Senior Systems Administrator to become a vital member of our team, providing extensive technical support for a prominent Federal agency.At CGS Federal, we unite motivated and innovative individuals who tackle some of the government’s most pressing challenges using advanced technology. We are committed to fostering a collaborative environment where our employees can thrive and grow through diverse professional development opportunities.Key Responsibilities:- Oversee the archiving processes of Relativity databases, creating, managing, and documenting a workflow to identify, archive, and delete materials following the relevant destruction policies and guidelines from the Division, Department, and NARA.- Report to the Contractor IT Manager, Systems Manager, or Lead Project Manager.- Collaborate with the Contracting Officer Representative (COR), Government Case Managers, and trial attorneys to assess system requirements and propose effective technical solutions.- Gather information through consultations to define system and project requirements.- Design comprehensive systems based on identified requirements.- For smaller projects, provide full technical support including program validations and testing.- Conduct systems evaluations and present findings, recommendations, and specifications in formal reports and presentations.- Consult with COR regarding task orders, work scheduling, personnel assignments, priorities, and progress reporting.- Supervise assigned personnel to ensure adherence to work standards and technical design compliance.

Join our dynamic team as a Senior Systems Administrator specializing in Relativity!Employment Type: Full TimeDepartment: Legal/ITWe are looking for an experienced Senior Systems Administrator to oversee critical projects aimed at optimizing and enhancing our organization’s network systems.At CGS Federal, we unite passionate and skilled individuals to tackle the government’s most complex challenges using innovative technology. We seek candidates who are eager to drive government innovation, value teamwork, and possess an ability to foresee the needs of others.We foster a supportive environment that encourages professional development through a variety of learning opportunities.Key Responsibilities:- Design and implement Automated Litigation Support (ALS) software solutions using COTS tools such as Relativity, iPro, and CaseMap.- Manage ALS system infrastructure, including storage, computing, and networking, utilizing both on-premise and AWS cloud solutions.- Ensure external access to ALS tools, including identity and access management for stakeholders such as expert witnesses and government collaborators.- Conduct system maintenance such as backups, restore operations, software updates, performance tuning, and system monitoring.- Create and update system diagrams, administrator guides, and end-user documentation, ensuring updates occur at least semi-annually.- Provide weekly updates on system health, performance, completed projects, and planned activities.- Collaborate with IT leadership to support ALS applications and infrastructure.Qualifications:- Bachelor's degree in Computer Science, Management Information Systems, or a related field, or equivalent experience.- Minimum of 5 years of hands-on experience in implementing systems, including UNIX, Windows, and Network Storage Solutions, with at least 5 years in litigation support applications and software such as Oracle, Relativity, and iPro.- Proven experience in designing, procuring, installing, and integrating necessary equipment and software within the required environment.- Familiarity with large systems featuring a complex mix of operating systems and functions.- Minimum of 1 year of experience setting up and managing ALS systems.

Join our dynamic team as a Senior Relativity Systems Administrator, where your expertise will play a pivotal role in enhancing our network systems and supporting various projects.CGS Federal is on a mission to innovate and solve complex government challenges through advanced technology. We seek driven, skilled professionals who thrive in collaborative environments and are eager to contribute to government innovation.At CGS, we foster a supportive workplace culture that encourages professional development and continuous learning. Join us and take your career to the next level!Key Responsibilities:- Design and implement Automated Litigation Support (ALS) solutions using COTS tools such as Relativity, iPro, and CaseMap.- Oversee the maintenance of ALS infrastructure, including storage, compute, and network resources across on-premise and AWS cloud platforms.- Manage external access to ALS tools, ensuring proper identity and access management for stakeholders such as expert witnesses and attorneys.- Conduct routine system maintenance, including backups, restorations, updates, and performance tuning.- Create and maintain system documentation, including diagrams and user guides, ensuring updates at least semi-annually.- Provide detailed weekly reports on system health, performance metrics, and ongoing projects.- Collaborate with IT leadership to support ALS applications and infrastructure.

Senior Systems Administrator IIEmployment Type: Full Time, Senior-levelDepartment: Legal/ITCGS Federal is on the lookout for an experienced Senior Systems Administrator to become an integral part of our dedicated team, providing comprehensive technical support for a significant Federal agency.At CGS Federal, we unite innovative, skilled, and enthusiastic professionals to tackle the most pressing challenges faced by the government using advanced technology. We are eager to welcome candidates who are passionate about driving government innovation, value teamwork, and can proactively assess the needs of their colleagues. Our workplace fosters a supportive environment, encouraging the professional development of our employees through a variety of learning opportunities.Key Responsibilities:- Oversee the archiving of Relativity databases by creating, managing, and documenting a systematic workflow process for identifying, archiving, and disposing of materials in compliance with applicable destruction policies and directives from Division, Department, and NARA.- Typically reports to the Contractor IT Manager, Systems Manager, or Lead Project Manager.- Collaborate with the Contracting Officer Representative (COR), Government Case Managers, and trial attorneys to assess system requirements and propose technical solutions for IT needs.- Analyze gathered information to determine system and project requirements.- Design comprehensive systems that align with defined requirements.- For smaller projects, provide a full range of technical support, including program validations and testing.- Conduct systems evaluations and present findings, recommendations, and specifications in formal reports and oral presentations.- Consult with COR regarding task orders, work scheduling, personnel assignments, priorities, and progress reporting. Plan, staff, schedule, and develop cost estimates for work performed under task orders.- Report on contract and task order progress.- Supervise assigned personnel to ensure compliance with work standards and technical design specifications.

Role Overview Harvard University's Department of Information Technology is looking for a Systems Administrator based in Boston. This role focuses on maintaining and improving IT infrastructure to support the university's academic mission. What You Will Do Maintain and optimize systems and servers for reliable performance Collaborate with IT team members to implement and manage technology solutions Troubleshoot technical issues as they arise Work to enhance the experience for users across the academic community

Senior IT System Administrator for DiscoveryEmployment Type: Full-Time, Executive-LevelDepartment: LegalCGS Federal is actively seeking a highly skilled Senior IT System Administrator for Discovery to join our dynamic team. In this pivotal role, you will provide critical support for various legal accounts and ensure the robust functioning of our electronic discovery applications.At CGS Federal, we unite talented individuals who are passionate about tackling the government's most pressing challenges through innovative technology solutions. We are looking for candidates who are eager to drive government innovation, value teamwork, and can proactively address the needs of our clients. We pride ourselves on fostering a supportive environment that encourages professional development through diverse learning opportunities.Key Responsibilities:- Ensure the day-to-day availability and performance of electronic discovery applications and related tools.- Administer and monitor installed systems and infrastructure; install, configure, test, and maintain operating systems, application software, and system management tools.- Monitor and test application performance for potential bottlenecks, identify solutions, and collaborate with vendors and developers for implementation.- Maintain security, backup, and redundancy strategies for optimal data protection.- Contribute to technical architecture design discussions to enhance system efficiency.

About Us: At Emburse, we empower you to not only envision the future but also to shape it. As a frontrunner in travel and expense management solutions, we are dedicated to developing a future where innovation propels business success and yields remarkable outcomes. Our AI-driven platform enables organizations to modernize their financial operations, enhance visibility, and optimize expenditure enterprise-wide.We are in search of a Senior NetSuite Administrator who will take the lead in overseeing NetSuite architecture, governance, and optimization throughout our organization. This pivotal role involves managing the overall design, configuration, and strategic roadmap for NetSuite, ensuring that our Finance and Accounting processes are scalable, automated, and ready for audits.Collaborating closely with leaders in Finance, Accounting, and Business Systems, the Senior Administrator will design solutions aimed at streamlining financial operations, enhancing data integrity, and fostering growth through automation and integration with Salesforce, BillingPlatform, and our Data Warehouse.This position is crucial for advancing Emburse’s foundational systems for quote-to-cash and record-to-report processes, while significantly reducing our reliance on external contractors through the development of in-house expertise and sustainable system management.Initially, this role will be remote, transitioning to a hybrid model of three days per week at our Boston/Burlington office once it becomes operational.

Join InterSystems IntelliCare as a Product Specialist, where you will leverage your expertise in Patient Administration Systems (PAS) and Revenue Cycle Management (RCM) alongside your knowledge of healthcare operations or health IT. In this pivotal role, you will collaborate with the TrakCare product team to define and deliver innovative healthcare solutions that make a tangible difference in the financial, operational, and patient service sectors.As a vital contributor to our team, you will engage with customers, internal stakeholders, and global health systems to create and implement effective solutions that address their challenges. Your insights and expertise will help shape the future of healthcare delivery.InterSystems IntelliCare stands at the forefront of healthcare technology, serving as a comprehensive Electronic Health Record (EHR) and an advanced health interoperability platform. Our solutions are designed for today's complex healthcare environments, consolidating data from various sources—including major EHR systems, public health records, IoT devices, and patient-reported outcomes—into actionable insights that tackle critical clinical, operational, strategic, and financial issues faced by healthcare providers worldwide.

Klaviyo’s global corporate IT team supports employees worldwide by managing technology systems, administration, and daily support. This group works to ensure every Klaviyo employee has the technical foundation needed to do their best work. The IT Systems area focuses on SaaS systems administration, lifecycle management, and building automation and engineering solutions for internal teams and the broader business. Collaboration is a key part of the team’s approach, with close partnerships across IT Searchbar (end-user support), Security, Risk, Trust, and Engineering. Role overview The Lead IT Systems Engineer will take charge of designing, implementing, and maintaining enterprise SaaS systems at the Boston office. This position leads projects involving SSO and SCIM implementations, manages complex integrations across multiple tools, and drives automation to improve scale and efficiency. The role involves regular collaboration with operations, engineering, and IT Searchbar teams, and serves as a technical escalation point for system-related issues. What you will do Mentor team members and support their professional growth at Klaviyo. Lead technology initiatives that improve operational efficiency and system effectiveness. Learn more For insights into Klaviyo’s culture, visit klaviyo.com/careers.

About KnoxKnox operates the largest Federal managed cloud, dedicated to building and maintaining secure cloud and AI environments that support the most crucial missions of the U.S. government—ranging from national security and public safety to essential public services. Our clients trust Knox to deploy production systems that adhere to the highest standards of security, reliability, and compliance.Working at Knox is impactful and driven by purpose. The challenges we tackle are significant, the expectations are high, and the outcomes are evident. Here, speed, precision, and trust are paramount—because the environments we secure cannot afford to fail. Your contributions will be visible, your expertise will be relied upon, and the impact of your work will be immediate and measurable. We operate at a federal scale, protecting some of the most sensitive government environments in the country, ensuring that the systems we build perform flawlessly.The RoleAs a Technical Implementation Manager at Knox, you will be pivotal in onboarding and operationalizing clients within Knox’s FedRAMP-authorized Federal cloud environment. This role is designed for professionals with extensive experience in guiding customers through compliance-driven deployments, particularly in relation to FedRAMP, NIST 800-53, and 24x7 SRE, NOC, or SOC-backed operational environments. You will lead customers through the complete onboarding lifecycle—from kickoff to production go-live—ensuring their environments fulfill FedRAMP security, operational, and reliability standards. Acting as the central point of coordination, you will align customer technical teams with Knox’s SRE, Security Operations, Compliance, and Engineering teams, fostering clarity across controls, runbooks, access models, monitoring, incident response, and steady-state operations.Key ResponsibilitiesOversee the entire customer onboarding lifecycle for Federal clients, from professional services kickoff through production go-live and transition to steady-state operations.Lead FedRAMP-aligned onboarding engagements, ensuring client environments meet security, compliance, monitoring, incident response, and operational readiness requirements.Act as the primary coordinator among Engineering, SRE, NOC, SOC, Security, and Compliance teams during the customer onboarding process.Facilitate onboarding meetings with a clear, compliance-focused agenda, ensuring alignment, decision-making, and accountability.Manage detailed, multi-workstream project plans covering all aspects of the onboarding process.

Department: OperationsReports To: NOC ManagerLocation: Hybrid, Woburn, MAAvailable Shifts: Overnight: 10PM-6AM & First: 6AM-2PMClassification: Full-Time, ExemptEstimated Annual Salary: $105,000 – $135,000About Knox SystemsAt Knox Systems, we operate the largest managed cloud for federal agencies, constructing and maintaining secure cloud and AI environments that are essential for the U.S. government’s critical missions—from national security and public safety to vital public services. Our clients trust us to deploy production systems that adhere to the highest standards of security, reliability, and compliance.Joining Knox means contributing to high-impact, purpose-driven work. The challenges we tackle are significant, expectations are elevated, and the outcomes of our efforts are transparent. Here, speed, rigor, and trust are paramount, as the environments we protect cannot afford failure. Your work will be immediately visible, your expertise will be instrumental, and the effects of your contributions will be tangible. Operating at a federal scale, we secure some of the most sensitive government environments in the nation—ensuring that the systems we design perform flawlessly.Role OverviewAs a Level 2 Cloud Operations Engineer, you will take charge of advanced troubleshooting, system administration, and application environment support across Knox's cloud infrastructure. This role integrates operations, automation, and development support—ensuring system stability, executing changes, and maintaining compliance across FedRAMP Moderate, High, and IL4 environments. The perfect candidate will have hands-on experience in compliance-controlled cloud environments within a NOC/SOC context, possess deep knowledge of cloud infrastructure services, and demonstrate a proactive approach to real-time alerts, incidents, and escalations in production.This position operates on a shift basis within a 24/7 Network/Cloud Operations setting. Team members are expected to adhere to assigned shifts, clock in during scheduled hours, and maintain continuous operational coverage. The role involves participating in a rotating on-call schedule for after-hours incidents and holiday coverage. As a customer-facing position, it necessitates professional interactions with clients during incident responses, including handling support phone calls and attending client meetings through Zoom or other collaboration platforms.Key ResponsibilitiesExecute advanced troubleshooting for infrastructure, operating system, and application issues.Maintain system stability and compliance within regulated environments.Engage in customer interactions to provide exceptional support and service.

Role Overview Emburse is looking for a Senior Salesforce CPQ Administrator based in Boston, MA. This position focuses on strengthening our revenue systems and supporting sales operations. The role centers on using Salesforce CPQ to streamline sales processes and drive improvements in efficiency. What You Will Do Enhance and maintain Salesforce CPQ to support evolving business needs Work closely with sales and revenue teams to optimize system workflows Identify opportunities to improve efficiency within sales processes Who We’re Looking For Experienced with Salesforce CPQ administration Strong background in supporting sales operations and revenue systems Comfortable collaborating with cross-functional teams

Role Overview Berkshire Group LLC is hiring a Family Office Administrator for its Boston headquarters. This role focuses on managing daily operations and handling a range of administrative tasks to keep the family office running smoothly. The position works directly with family members and professional advisors, requiring strong organizational skills and careful attention to detail. Discretion and confidentiality are essential in all aspects of this work.

Join our dynamic team as a DataStage Administrator at bcforward in beautiful Boston. As a key player, you will manage and optimize DataStage environments, ensuring high performance and scalability. You will collaborate with data engineers and analysts to support data integration and ETL processes, contributing to our mission of delivering data-driven solutions.

Join CGS Federal as a Senior Database AdministratorEmployment Type: Full-Time, Mid-LevelDepartment: Information TechnologyCGS Federal is on the lookout for a seasoned Senior Database Administrator to oversee and enhance our management of Microsoft SQL Server databases. This role is crucial for ensuring the efficiency and reliability of our database systems.At CGS, we unite driven, skilled individuals who are dedicated to addressing the most pressing challenges faced by government entities through innovative technology solutions. We are searching for candidates who are eager to contribute to government innovation, thrive in collaborative environments, and possess a proactive mindset to anticipate and fulfill the needs of others. Our workplace fosters a supportive atmosphere, promoting professional development through a variety of learning opportunities.Key Responsibilities:Administer Microsoft SQL Server, including Replication, Backup/Restore procedures, Capacity Planning, Reporting Services, Analysis Services, and Integration Services.Facilitate the migration of databases from SQL Server 2012 to SQL Server 2016.Provide comprehensive systems administration support, including planning, execution, testing, installations, and configurations of new hardware and software.Recommend and implement solutions for SQL performance monitoring and tuning.Deploy and support Microsoft Technologies such as Visual Studio Framework, VB.NET, ASP.NET, and Web Services.Support virtualization technologies, including VMware and Microsoft Hyper-V, by creating and configuring virtual machines.Ensure backups of web, application, and database servers are performed according to MPA policies, encompassing daily incremental backups and weekly full backups.Oversee database activities including monitoring, space management, and extended hours of support as required.

As an integral part of our team at Barnes, the Office Administrator will manage daily administrative operations while also contributing to long-term strategic initiatives related to Human Resources, Operations, Facilities, Administration Support, and Financial Planning. This role requires adherence to established policies and procedures, ensuring a smooth and efficient office environment.Key Responsibilities:Administer human resources functions, ensuring fair application of policies and compliance with employment laws.Oversee performance management for direct reports, providing supervision, training, coaching, and conducting evaluations.Collaborate with Human Resources on employment decisions, including promotions and terminations.Engage with the recruiting team to manage the full-cycle recruitment process for direct reports.Coordinate onboarding for new hires and facilitate scheduling for attorney interviews.Manage the business professionals' compensation budget and ensure operational efficiency within the team.Execute all necessary financial management functions, including processing invoices and maintaining operating expense budgets.