ServiceNow Technical Consultant

Inovalon seeks a Technical Support Engineer II in Gurugram, India. This position centers on assisting clients who use Inovalon's healthcare technology products. Role overview The Technical Support Engineer II will address technical issues reported by customers, often involving complex troubleshooting. Clear communication and a methodical approach are essential to resolve problems efficiently. What you will do Deliver technical support for Inovalon's healthcare solutions Investigate and troubleshoot technical challenges faced by clients Provide clear, actionable solutions to resolve issues Contribute to maintaining high customer satisfaction

About MegaportAt Megaport, we redefine the tech landscape as a pioneering leader in Network as a Service (NaaS), revolutionizing the way enterprises connect to cloud services, data centers, and each other. As a proudly listed entity on the Australian Stock Exchange, we collaborate with industry giants such as Amazon, Microsoft, Google, Oracle, and IBM. With our headquarters in Brisbane and a dynamic global team of over 400, we foster a collaborative, supportive, and genuinely enjoyable work environment.Our Team CultureOur team comprises innovative problem solvers, adept developers, and enthusiastic cloud experts. Here, culture goes beyond mere slogans; we prioritize collaboration over hierarchy, encourage curiosity as the driver of our growth, and value every voice. While we take our responsibilities seriously, we maintain a lighthearted approach to our work. Operating across multiple time zones, we trust one another to fulfill our commitments and uphold our core values without compromising for commercial interests. Above all, our customers remain at the heart of our mission.We are dedicated to enhancing diversity within the tech sector and invite applicants from all backgrounds to apply. If you are enthusiastic about this opportunity, we encourage you to submit your application, even if you don't meet every requirement.Your RoleAs a Technical Support Engineer (TSE), you will be the first line of support for our global clientele, delivering exceptional technical assistance and account support to ensure a smooth and positive customer experience. You will engage with customers through various communication channels, including phone and web-based platforms, providing timely and professional responses to their inquiries.Your responsibilities will include troubleshooting and resolving a diverse range of networking issues, guiding customers through service configurations, and collaborating with internal teams to facilitate swift issue resolution. Your ability to articulate complex technical concepts clearly, both verbally and in writing, is crucial for maintaining customer confidence and satisfaction. Additionally, you will document cases meticulously, contribute to our internal knowledge base, and identify opportunities to enhance processes and the overall customer experience.In our fast-paced, global environment, you will need to adeptly manage competing priorities, think critically under pressure, and operate with a high degree of autonomy.

Teleport Careers seeks a System Reliability Engineer / T2 Support Engineer based in Gurugram, Haryana. The position centers on maintaining system reliability and efficiency, ensuring performance and availability targets are met. Key responsibilities Troubleshoot and resolve complex technical issues in collaboration with teams across the company. Implement solutions to enhance system stability and overall performance. Address technical concerns from stakeholders while upholding high service standards. Help optimize existing systems to minimize downtime and support strong user experiences. Impact This role directly influences user satisfaction and the operational success of Teleport Careers. Strong problem-solving abilities and a collaborative mindset are essential for maintaining the quality and reliability of company systems.

Join our dynamic team at Netomi as a Software Development Engineer II specializing in Python development. You will play a critical role in designing and implementing robust software solutions that enhance our customer support automation products. We are looking for innovative thinkers who thrive in a fast-paced environment and are committed to delivering high-quality software.

Zinnia seeks an Associate II for Licensing and Commissions based in Gurugram, Haryana, India. This position centers on managing licensing activities and assisting with compliance requirements. Role overview The Associate II will help coordinate licensing processes, ensuring all documentation and records meet regulatory standards. Attention to detail and the ability to balance several tasks at once are important in this role. What you will do Support licensing workflows and maintain accurate records Assist with compliance tasks to meet regulatory obligations Handle multiple responsibilities to keep daily operations on track Requirements Comfort with multitasking and managing administrative processes Interest in compliance and regulatory work Strong organizational skills

Join our dynamic team at Cint as a Senior IT Support Specialist. In this role, you will be responsible for providing top-tier technical support to our global user base. You will troubleshoot hardware and software issues, assist in the installation and configuration of IT systems, and ensure the seamless operation of our technology infrastructure. Your expertise will be essential in maintaining high standards of service and user satisfaction.

Role Overview Trexquant is seeking an IT Systems Engineer focused on end-user support for its Gurugram, Haryana office. This role centers on delivering reliable day-to-day IT support, managing devices, and maintaining a secure, efficient workplace. The position also includes providing light after-hours support for US-based users during India business hours when needed. Main Responsibilities Configure and deploy desktops, laptops, and workstations running Windows and macOS. Deliver first- and second-line support for hardware, software, and access issues. Set up, manage, support, and troubleshoot Windows 11 and macOS environments. Oversee user accounts, identity management, and access controls across systems. Handle device management, imaging, and endpoint deployment with current tools. Troubleshoot login, multi-factor authentication, VPN, email, and access issues. Assist with onboarding and offboarding, including account setup, permissions, and device provisioning. Resolve printer and peripheral device problems. Provide basic support for Linux systems. Use scripting (such as PowerShell) for automation and administrative tasks. Offer occasional off-hours support for US users, mainly for access-related issues. Networking and Infrastructure Perform basic network troubleshooting (DNS, DHCP, VPN, connectivity). Support Wi-Fi access points, patching, and cabling. Assist with firewall access and connectivity concerns. Escalate complex technical issues when required. Operational Duties Provide steady IT support during India business hours. Monitor and resolve user access and authentication issues. Manage and update tickets in the IT service management system. Maintain asset inventory and documentation. Ensure systems comply with patching and security standards. Collaborate with global IT teams on support tasks and projects.

Join our dynamic team at Ramboll as a Technical Lead specializing in Building Information Modeling (BIM), Water Resources Engineering, and Renewable Energy Concepts. In this pivotal role, you will guide a team of engineers and collaborate with multidisciplinary professionals to deliver innovative solutions that enhance project performance and sustainability.

Role overview The Technical Director - Mechanical, Electrical, and Plumbing (MEP) at AECOM in Gurugram leads the design and delivery of MEP systems for major infrastructure projects. This role emphasizes both technical performance and sustainable solutions, guiding teams to achieve high standards throughout each project phase. Main responsibilities Direct the design and implementation of Mechanical, Electrical, and Plumbing systems across a range of projects. Ensure all MEP solutions align with strict quality, efficiency, and sustainability criteria. Mentor engineers, providing technical guidance and supporting their professional development. Collaborate with multidisciplinary teams to achieve cohesive and high-quality project outcomes. Promote technical excellence and help establish best practices across the project portfolio. What success looks like MEP systems consistently fulfill or surpass client requirements for performance and sustainability. Engineering teams grow through effective mentorship and technical leadership. Strong collaboration results in smooth project delivery and satisfied clients.

Join Lakshya Digital, a premier game art studio and part of Keywords Studios, based in Gurugram, India. With over 700 talented professionals across multiple locations including Pune and Seattle, we have built an impressive legacy since our inception in 2004. Our portfolio boasts collaborations on over a hundred game titles, including renowned franchises like Bloodborne, Dark Souls II, and Uncharted 2. Our team is committed to blending artistic creativity with a robust process-oriented approach to deliver unparalleled services in the gaming industry.To learn more about us, visit https://lakshyadigital.com/.

Join MSX International as a Technical Trainer, where you will play a vital role in enhancing our team's technical capabilities. You will be responsible for developing and delivering training programs that empower our employees with the necessary skills and knowledge to excel in their roles. Your expertise will help drive performance and foster a culture of continuous learning within our organization.

AECOM seeks a Technical Director - Architecture based in Gurugram. This senior role centers on steering architectural projects from early concept through final delivery. The position calls for a leader who can shape design solutions while working closely with a team of experienced professionals. Quality and sustainable practices are at the heart of every project. Key responsibilities Direct the development of architectural projects and set the design direction Work with multidisciplinary teams to achieve project objectives Maintain high standards for quality and sustainability in all design work What AECOM values AECOM encourages creativity and strives for excellence in each project. The company supports professionals who contribute fresh ideas and uphold strong design values.

Join our dynamic team at thinkahead as a Service Desk Analyst. In this critical role, you will provide exceptional support to our clients, ensuring a seamless experience and resolving technical issues efficiently. You will be the first point of contact for our customers, so excellent communication and problem-solving skills are essential.

ABOUT USAt Teleport, we are on a mission to revolutionize logistics across Southeast Asia. As a fully integrated end-to-end logistics platform, we provide a seamless experience for freight forwarders, shippers, eCommerce platforms, and small merchants, ensuring their goods are transported swiftly, reliably, and cost-effectively.As we continue to grow and expand into new markets, we are seeking talented Software Engineers dedicated to creating secure, scalable, and integrated logistics solutions. We value continuous improvement and are eager to build a team that is passionate about developing pioneering technology. Join our Business Operations (Biz Ops) squad and help shape how the world perceives Teleport!Discover more about Teleport here: https://www.teleport.it/A DAY IN YOUR LIFEAt Teleport, your day will bring a variety of tasks. Multitasking is the norm, and your unique skills will often be leveraged to support various business priorities. The majority of your time will involve: Collaborating in a team practicing agile scrum methodologies Implementing test-driven development for assigned projects Employing source code management strategies to facilitate code analysis, review, and deployment Prioritizing security, performance, and scalability in your daily contributions Sharing and documenting knowledge as part of your workflow Collaborating across teams to deliver complex and innovative software solutions Promoting excellent software engineering practices throughout the engineering team Exploring and experimenting with new technologies that can enhance team performance Being a valued member of the Teleport Product & Technology team

Join Netomi as a Senior Software Engineer II specializing in frontend development. We seek a passionate engineer with strong JavaScript expertise to enhance our AI platform for enterprise customer experience. Your role will involve coding, debugging, executing, and versioning existing applications. You will have the opportunity to take on significant responsibilities and innovate solutions to real-time challenges. If you're eager to explore new technologies and make a tangible impact, Netomi is the ideal environment for you.

Role overview thinkahead is hiring a Technical Consultant with a focus on ServiceNow CMDB for its Gurugram, Haryana office. The primary responsibility is to help clients strengthen their IT asset management by implementing and refining ServiceNow's Configuration Management Database (CMDB). What you will do Collaborate with cross-functional teams to understand business requirements around IT asset management Design and deliver ServiceNow CMDB solutions that align with client needs Contribute to project delivery by ensuring solutions meet defined objectives

Join our dynamic team as a Service Specialist at Anton Paar in Gurugram. In this role, you will be the first point of contact for our customers, ensuring they receive exceptional support and service for our cutting-edge products.Your responsibilities will include troubleshooting technical issues, coordinating service requests, and maintaining strong relationships with our clients. If you have a passion for customer service and a technical background, this is the perfect opportunity for you!

Role overview Inovalon seeks an Application Support Analyst based in Gurugram, India. This position centers on resolving technical issues within software applications, maintaining reliable system performance, and providing support to end users. The analyst will work alongside colleagues from different teams, all contributing to improvements in healthcare technology using data-driven approaches. What you will do Troubleshoot and resolve problems within applications Monitor software to help ensure consistent, dependable performance Work with cross-functional teams to address user requirements Assist in efforts to improve user experience across Inovalon's platforms

Join our dynamic team at FiscalNote as a Client Support Associate, where you will play a crucial role in providing exceptional support to our valued clients. In this position, you will engage with clients to understand their needs, resolve issues efficiently, and ensure a seamless user experience. Your proactive approach and problem-solving skills will contribute to maintaining strong client relationships and enhancing overall satisfaction.